Scam company - ordered furniture, various promises about delayed delivery until eventually no response to my emails and the company and Lloyd Pack ‘disappeared’ along with my money which I eventually... See more
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Ordered 4 seasons garden furniture set in late February as the price was great. Turned out it wasn’t actually in stock so we waited, then waited some more, wanting to believe the promises we were give... See more
Company replied
Ordered a rug 2nd dec on the 8/12 still nothing call and email eventually told wait 10 days several more not addressed emails today 19/12 initial email after asking for refund again was told a refund... See more
Absolutely fantastic company. Customer service exceptionally attentive and friendly. Ordered the 9 piece Malta rattan and arrived within a week. Delivery company were also helpful and lovely. Ass... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Garden Furniture Shop
- Living Room Furniture Store
- Outdoor Furniture Store
Written by the company
At The Pack Tag Group we are a family run company based in Hampshire. Due to the struggle of finding good quality home products for our own home, in 2020 we launched our company offering our customers affordable high quality interior products delivered to their doors throughout the UK. Each week we continue to add new products to our website and today we have over 1000 products. We have plans to open our first store in Hampshire in 2022
Contact info
United Kingdom
- 0333 567 1356
- packtaggroup@gmail.com
- thepacktaggroup.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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We received the sofa on time as planned…
We received the sofa on time as planned by the company.
It was well packaged, however difficult and tedious to build with the Allen Key.
I was pleased once it was all up and it does look great now it’s finally up!
We had a couple of little issues but nothing was too much trouble and Lloyd was really helpful and resolved them quickly.
I would certainly recommend this company and the sofa itself!
I would definitely recommend buying…good quality, great customer contact
I would definitely recommend buying from this company. From first enquiring about the garden sofas to ordering the customer contact is excellent. I was even contacted by phone about a new style coming into stock. There was a little problem with my order but I was reassured it would be dealt with immediately. I ordered the Oseasons Malta 9/seat sofa set and the quality is excellent compared to another I previously bought. It is very easy to put together despite the instructions not that good.
Sofa set looks fantastic
Sofa set looks fantastic. Such good quality for the price. Customer service was great too. Kept up to date with delivery!
Superb customer service with…
Superb customer service with refreshingly honest communication and great products.
Great service for the lads at the pack…
Great service for the lads at the pack tag group. Customer service is how you would want it to be always available an always very helpful. Will be a returning customer
Great communication and very quick…
Great communication and very quick delivery. Received my order the day after I ordered.
For the price I’m happy with the furniture, the instructions were naff but it wasn’t hard or complicated to assemble.
Just need the sun to come back out so I can get out and enjoy the furniture.
Garden furniture
Received my garden furniture yesterday less than 2 weeks after ordering. Very helpful customer online chat to assist with any questions before ordering. I would deal with this company again. Great customer service, Literally the cheapest I could find anywhere on the Internet
Received my garden furniture yesterday…
Received my garden furniture yesterday less than 2 weeks after ordering. Very good quality. Very pleased with it.
Excellent customer service and…
Excellent customer service and efficient. I ordered a 9 seater L shape Rattan dining set last Friday. It was dispatched that afternoon and I received the goods the following Tuesday to Northern Ireland from mainland UK. I’ll be back for more. Highly recommend.
Great customer service, great prices
Great customer service, really competitive prices. Literally the cheapest I could find anywhere on the Internet for the beautiful wooden Coca-Cola crates/display boxes. I also ordered some very intricate and beautiful candles. A great company I will be only too happy to order from again in future.
From 1st looking at the website shop to…
From 1st looking at the website shop to interaction From the owners, it was top class, and delivery was beyond fast.
Can't recommend enough 👍🏻
Recently purchased the Aruba 9 corner…
Recently purchased the Aruba 9 corner set, customer service was fantastic it was delivered in no time. Furniture is great and after sales service brilliant. Would definitely recommend
Barbados lounge set
Love my new garden furniture, exactly what I was looking for! Delivered when expected with excellent communication at all stages. Would highly recommend this company.
Bar stools
Great service and contact just waiting on my delivery now which I’m sure will be excellent
Beautiful Corner Sofa…
Purchased the Aruba corner sofa along with an artificial plant. Quality of products are excellent and I am delighted with my purchases. Nothing was a problem for Lloyd when I had queries and the communication was excellent
Looking forward to doing further business with this company in the near future. I am spreading the word amongst family and friends if they are looking to purchase garden furniture as I really have been impressed with the customer service received from Lloyd
Delivery was also really quick from when the furniture was purchased 👍 10/10
Thank you again
Mrs Jackson
We ordered our Malta rattan corner sofa from this…
We ordered our rattan sofa from this company after searching online from many others, only to find their delivery slots were months away but the packtaggroup reassured us they would have the item in stock within the next few days and delivery would follow a few days after that, this is exactly what happened with constant communication from Lloyd about the arrival to their premises onto the company that would be delivering it to my address. It arrived well protected and secure on a pallet and looks lovely on our new patio ready for summer, would highly recommend using the packtaggroup to anyone
Love my new sofa though took a while to…
Love my new sofa though took a while to arrive - looks great though
Hares boxing lamp
I ordered a lamp which i received thismorning and am so pleased with it. It is beautiful. The company were brilliiant to deal with and kept me informed all the way
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