Excellent efficient transaction with prompt tracked delivery. Purchased 5L Johnstone’s Ultra Flat mixed emulsion and 1L mixed oil based Eggshell at a very competitive price which included p+p. Very we... See more
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Written by the company
We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.
We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.
We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.
The smarter choice for paint.
Written by the company

Free delivery on UK mainland orders over £50*
Units 8-9, 20 Munro Road, FK7 7UU, Stirling, United Kingdom
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Reply from The Paint Shed
I was very disappointed with my experience.
The paint tin arrived damaged, despite this being entirely outside of my control. Although the company accepted that the product could still be used and offered a 10% refund, they refused to consider a more reasonable level of compensation given the condition in which it arrived.
The alternative was to return the item, but this still required me to package it up ready for collection, which isn’t straightforward for me due to my circumstances. I explained this, but there was no flexibility in their approach.
In the end, I accepted the 10% refund because it wasn’t worth the hassle of returning the product, not because I felt it was a fair outcome.
It’s disappointing when a company focuses on sticking rigidly to policy rather than looking after a customer who received a damaged item through no fault of their own.
Unfortunately, based on this experience, I won’t be purchasing from The Paint Shed again.
Edit after Paint shed reply: The paint was not damaged in transport. The packaging was unaffected neither inside or outside. This tells me if left your store/warehouse like that (this is why you totally COVERED it in tape. Also, you offered 10% i asked for 20% and you were unwilling to meet me halfway. I explained the PERSONAL REASONS why sending back is not viable to me, but since you decided to try use it against me please include EVERYTHING. I hope people can see how you reply to customers after you send them defective products. The packaging was fine. They sent it that way. Im not saying they buy cheap defective items and passing them off as new btw

Reply from The Paint Shed
I always use This company for my paint, very competitive prices and quick delivery.
Highly recommend.

Reply from The Paint Shed

Reply from The Paint Shed
Zinsser Allcoat Exterior Water Based Satin paint comes in an Incredible range of colours. It covers amazingly. I ordered it one afternoon and it was delivered within 24 hours, how do you do that. Quite amazing customer service, excellent website

Reply from The Paint Shed
Great paint, great colour match i bought 1 litre to do a garage door in lets just say a sorry state. The paints thick covers well...being honest I added some white spirits to thin it out so it spread easier...was warm weather which definitely affects the application...bit kind of glad as with the drop of thinners managed to get 2 and a bit coats on...10/10 for me

Reply from The Paint Shed
Easy Odering and communication itemwas sealed and wrapped extremely well

Reply from The Paint Shed
Paint was a great price,most professionally packaged and arrived next day. I will use you again for future products a smooth purchase with out the hassle of travelling and parking.
Great service.

Reply from The Paint Shed
Excellent service, excellent product. Fast delivery.
Highly recommend

Reply from The Paint Shed

Reply from The Paint Shed
Exceeded expectations on speed of delivery and immediately called me up with questions on order. Also very well packaged, as I'd imagine paints can easily get damaged

Reply from The Paint Shed
Paint had leaked out into all the plastic wrapping. It was quite bad and took me a while to clean up. I would suggest 3 or 4 clips on the lid would be appropriate as this was a mixed paint and clearly just putting the lid back on is not sufficient.
Update: since writing this review and The Paint Shed reaching out to me via email, I have to say thank you to them for their very good customer service. They offered me a small refund which I said wasn't necessary, but they gave it to me anyway. And the speed in which they responded was admirable. My review is now 4 stars! Having excellent, responsive customer service is vital for businesses and the Paint Shed proved themselves to be first class.

Reply from The Paint Shed
Ordered a tin a specialist paint and I was very satisfied.
Price was better than anywhere else and the delivery was bang on time.
Definitely use again and happy to recommend.

Reply from The Paint Shed
Best price I found online,very fast delivery & product was very well packaged excellent service 10/10 will definitely be buying here again

Reply from The Paint Shed
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