The Parfum Club Reviews 

246
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online ordering is totally seamless, while the delivery service is exceptionally fast, prompt, and reliable. Consumers really love the extensive selection of long-lasting fragrances that smell remarkably close to the original luxury perfumes. Many buyers also highlight the beautiful packaging, making the products ideal for gifting on special occasions. Some reviewers were not happy with certain aspects, noting that a few fragrances lacked complex layered notes or smelled quite different from previous purchases. A few consumers also pointed out occasional issues regarding product consistency, noting that certain items felt weaker or lacked the expected depth.

What people talk about most

Product

Consumers find product to be positive, highlighting that fragrances smell authentic, last all day, and... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and appreciation for the... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy website navigation,... See more

Service

Reviewers highlight positive aspects of service, describing staff as lovely and exceptionally helpful.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

30ml of wonderful perfume, almost exact to original and does last. Found a stall at a festival, tried and have never looked back. Mens also great. My personal favourite 853. Les Sables Roses, also v... See more

Rated 5 out of 5 stars

I ordered some new perfumes from The Parfum Club online having tried and purchased one of their perfumes at a food and drink event. One of their items was clearance which I found to be fairly weak and... See more

Company replied

Rated 5 out of 5 stars

Not only does it smell good, but the Parfum Club emailed me to say that I had not taken offer of the 4 for 3 Black Friday Deals and would do so on my behalf and refunded me the extra I had paid/ This... See more

Rated 5 out of 5 stars

Came across this company as they had a stand at an event nearby. Lovely people on the stand, nothing was too much trouble for them. Helped with suggestions, gave tester strips so you go away... See more


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier

Written by the company

We've specialised in elixir-strength perfumes since 2015, inspired by designer and niche fragrances. Expertly crafted by experienced perfumiers with high-quality oils that last all day. Our scents have delighted tens of thousands of customers across the country. We're so confident you'll love our perfumes that if you're not 100% satisfied, you can send it back within 30 days for a full refund—no questions asked!


Contact info

4.8

Excellent

TrustScore 5 out of 5

246 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(246)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great scent

Great scent. Beautifully packaged and prompt delivery.

October 21, 2024
The Parfum Club logo

Reply from The Parfum Club

Thank you for your feedback. We spent a lot of time planning and designing the package so it was eco friendly and felt luxurious.

Enjoy your perfumes,
Debbie 🤩

Rated 5 out of 5 stars

This is my 2nd purchase

This is my 2nd purchase. These are for Christmas presents so haven't smelt them but I'm sure my Son will be very happy. Always arrived lovely packaged.

October 18, 2024
The Parfum Club logo

Reply from The Parfum Club

Thank you for your repeat custom! We treasure our customers and are so pleased to have so many returning to us time after time. They do make a great Christmas present! Let us know how your son likes them.

Best wishes,
Debbie 🤩

Rated 5 out of 5 stars

love the perfumes I get ,always happy…

love the perfumes I get ,always happy with my purchases, I get loads of comments on my perfume no matter which one I,m wearing, great value and the scent lasts .

October 24, 2024
The Parfum Club logo

Reply from The Parfum Club

Thank you so much for your feedback! Love that you get lots of compliments too, always nice to hear them. And I'm so pleased you have managed to try a few different ones too, we have so many to choose from, haha.

All the best,
Debbie 🤩

Rated 5 out of 5 stars
The Parfum Club logo

Reply from The Parfum Club

Thank you so much for your feedback. We pride ourselves in being very affordable whilst not compromising on quality, which is why our suppliers are perfume experts specialising in fragrances.

I am so pleased they are just right for you.

Enjoy your perfumes,
Debbie 🤩

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