Been using Perfume Box since 2022 when I was looking to save some coins and smell good! As someone who scours every corner of the internet for a deal, it rated better than competitors based on perfume... See more
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Review summary
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Reviews shaping this summary
Great selection of fragrances and the first to get the Dumont Nitro line when a new one drops. Prices are great and the delivery is within a few days. Ordered from them 5 times this year and every del... See more
Company replied
Beyond impressed! The quickest turnaround delivery plus I like the gesture of being recognized for my first order. Will def purchase again! All my scents were amazing. Greatly packaged too.
Company replied
I always love my checkout process from your service, how simple it is and how quickly I receive confirmation of my order and all the details provided for my order when completed. I just wish you had a... See more
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Company details
- #40 of 58 best companies in Perfume Store
Written by the company
Perfume Box provides genuine fragrances at competitive prices. All of our products come in the original manufacturer packaging and are 100% genuine & authentic. We are a family run company and have been in the business for the past 30 years. We aim to offer 100% customer satisfaction through low prices, our huge variety and customer service. We are adding new products on regular basis and we endeavor to maintain the site on a regular basis by constantly monitoring and updating product information.
Contact info
South Plainfield, New Jersey, United States
- info@theperfumebox.com
- theperfumebox.com
4.2
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PerfumeBox
Hi Jude,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team..
Reply from PerfumeBox
Hi Larry,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Reply from PerfumeBox
Hi Bernardy,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Easy check out
Easy check out, haven't got the perfume yet, but I know the perfume is worth buying
July 15, 2026
Reply from PerfumeBox
Hi Sharon,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Price was better on cologne I purchased…
Price was better on cologne I purchased Chrome Azzaro
June 27, 2026
Reply from PerfumeBox
Hi Miguel ,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Was exactly what I wanted and at the…
Was exactly what I wanted and at the price. Will see how delivery goes. Too early to know
July 13, 2026
Reply from PerfumeBox
Hi Jacqueline,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Absolutely enjoy doing business with…
Absolutely enjoy doing business with this brand. Lots of variety and fair pricing. Moving forward doing reviews on my New channel I have been acquiring fragrances from here. All around great experience and professional experience.
March 11, 2026
Reply from PerfumeBox
Hi Lonzo,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
From start to finish a great…
From start to finish a great experience. The fragrances are great. The shipping was quick, and I will definitely keep shopping here.
June 26, 2026
Reply from PerfumeBox
Hi James,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Reply from PerfumeBox
Hi Abdul,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
The overall experience was good …
The overall experience was good the package was received on time also the package was properly secured to prevent damage. So based on those two points I can recommend. Good service.
June 24, 2026
Reply from PerfumeBox
Hi EBryan,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Reply from PerfumeBox
Hi Tannia,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team..
This company is money hungry ,mediocre…
This company is money hungry ,mediocre & most likely another person using it for their drug use . The customer service is under 0 start , from attention to communication. You will only received a thank you email , and maybe 1 more email if you try to reach out after you are completely ignore until you have no choice but to keep product and they keep your money . I will do a review for whole company on my social media with over a million followers to make sure no one fall for this shenanigans and to avoid this company at all cost .
June 24, 2026
Reply from PerfumeBox
Hi Jose,
We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations.
Please feel free to reach us at info@theperfumebox.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding.
Thanks & Regards,
PerfumeBox.com
Easy ordering process
The website made it easy to find what I was looking for, easy ordering and fair prices
June 24, 2026
Reply from PerfumeBox
Hi David,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team..
Great price and always have what I want
July 10, 2026
Reply from PerfumeBox
Hi Antonio ,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team..
Montale Mango Mania…
Tried a sample of Montale Mango Mania and the initial spray is beast mode sickly sweet but I quickly disperses and leaves a nice mango smell. I layer it with FDB La Tropiques and Nest Coconut for a tropical scent this summer. One spray is enough!!
June 24, 2026
Reply from PerfumeBox
Hi Beth,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Your price seems reasonable and the…
Your price seems reasonable and the delivery time is reasonable as well.
June 24, 2026
Reply from PerfumeBox
Hi Kamel,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Purchased here for the first time
Purchased here for the first time, and I’ll never buy from them again.
My first order was canceled from them for “fraudulent activity” 🤣—using the same card I’ve used for years, including for much larger purchases.
I placed the same order again, but this time at a higher price(same items). No price adjustment was offered reason gave by them - “the system doesn’t allow it.” 🤣
Then, in the second order, one of the lower-priced items was canceled because “it was the last piece.” 🤣
Basically, they have no idea what they’re doing. Be careful before ordering from them.
July 7, 2026
Reply from PerfumeBox
Hi RP,
We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations.
Please feel free to reach us at info@theperfumebox.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding.
Thanks & Regards,
PerfumeBox.com
Reply from PerfumeBox
Hi Terry,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
Reply from PerfumeBox
Hi AD,
We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations.
Please feel free to reach us at info@theperfumebox.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding.
Thanks & Regards,
PerfumeBox.com
Beyond impressed😍❤️
Beyond impressed! The quickest turnaround delivery plus I like the gesture of being recognized for my first order. Will def purchase again! All my scents were amazing. Greatly packaged too.
July 6, 2026
Reply from PerfumeBox
Hi Tam,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights.
Thanks & Regards,
The Perfume Box Team.
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