ThePerfumeSampler Reviews 248

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for being genuine and of high quality, often noting the excellent packaging, which frequently includes glass bottles. Many consumers appreciate the fast delivery and the overall professional service, finding the company to be a reliable source for fragrance samples. People also highlight the value and the opportunity to try expensive fragrances before committing to a full purchase. However, some customers also noted issues with their orders, including receiving incorrect or seemingly diluted samples, or finding that some samples did not smell identical to the original fragrances. A few other people also felt that delivery times were longer than expected, particularly with the Royal Mail 48H service, and some experienced delays or a lack of tracking updates.

What people talk about most

Product

Customers had positive experiences with product. Reviewers appreciate the ability to purchase samples of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Quality

Users describe positive interactions with quality, particularly praising the high standard of packaging and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast and... See more

Order

People report ambiguous experiences with their orders. While some customers praise quick delivery, with... See more

Based on these reviews

Rated 5 out of 5 stars

It's the first time I've used this company for samples. Ordered earlier this week and samples arrived today in expected time. Each sample was individually paper wrapped and inside it's own mini... See more

Company replied

Rated 5 out of 5 stars

Guys and girls...these guys actually sell the genuine fragrances. I've made four orders now on Tom Ford private blend perfumes and all have been bang on. Be careful, there is another website called... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, genuine product, can save a fortune when considering a purchase of an expensive fragrance - in advance. Nothing worse than spending a lot of money on something which just doesn’t suit... See more

Rated 5 out of 5 stars

Firstly, I'd like say huge thanks to Rupe, what an outstanding level of high end customer service you present and what a real asset you are to this business. Truly, much appreciated! Great product... See more

Company replied


Company details

  1. Perfume Store

Written by the company

We at The Perfume Sampler are passionate about fragrances and want everyone to smell luxurious without breaking the bank. We sell top designer and niche fragrances at an affordable price by carefully decanting them into 5ml and 10ml travel size spray bottles from original bigger flacon. We are 100% authentic fragrance seller and do not buy or sell fake fragrances. Visit our website and sample your next fragrance before buying a full size bottle of your favorite one. We also do discount offers on our website from time to time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing presentation as usewell

Just received my second batch beautifully packaged and presented definitely Hugh quality standard.
1 wish I do have is maybe if they can add a free small sample maybe 1ml - 2ml of there choice for regular customer or a minimum spend for everyone. but all in all great site to check high priced fragrances before actually making big spend on actual bottles.

April 13, 2026
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Rated 4 out of 5 stars

Fab.

Great service and product.

April 1, 2026
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Date: 07/04/2026
Hi Frederick,

Your order was shipped on 01/04/2026 and you were provided with the shipping tracking details.

Bank holidays were from 03/04/2026 till 06/04/2026.

All our shipment uses Royalmail’s 48 hours tracking service and the tracking details are emailed to customer on their registered email id. Also, Royalmail does not work on weekends. I hope you understand this situation and please be rest assured that your order will reach you soon.

Rating us 1 star for expected shipping delays is not fair and we hope you reconsider it once you receive your order.
Thanks.

- The Perfume Sampler Team

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Rated 1 out of 5 stars
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Reply from ThePerfumeSampler

Date: 11/04/2026
Hi John,

Your parcel was returned to us by Ireland's Custom Authority, so we are processing you refund and you should get it in 1-2 business days.

Please reassess your rating once you receive your refund.
Thanks.

-The Perfume Sampler Team

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Date: 25 Mar 2026
Hi John,

We gave you a tracking number (LO413273176GB) for your shipment and as per the tracking update, your parcel is held at Dublin Custom Authority in Ireland. We are not responsible for the delay caused by Custom Authority. Please go through our shipping policy. (https://theperfumesampler.com/policies/shipping-policy)
If at all your parcel is returned back to us, we will process your refund as we are very transparent in our policies and service we provide.
You should have contacted our customer service on chat or email (support@theperfumesampler.com) before rating us 1 star on a public platform. Your disappointment is understood but this is not the right platform to rate us for someone else's fault. Hope you'll reassess your rating once you get your parcel / your money. Thanks.

- The Perfume Sampler Team

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Rated 3 out of 5 stars

Good service but rubbish perfume

The service was brilliant, very quick.
Unfortunately the perfume that I bought (Elyon Himeros) was absolutely disgusting (smells of diesel/ petrol). It was good to be able to buy a sample but even the little samples are super expensive (£29.99 for a 5ml sample that ended up in the bin it’s a big loss).

March 8, 2026
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Reply from ThePerfumeSampler

Hi Andreea,

Thank you for your review and for your kind words about our service and quick delivery — we’re really glad you were happy with that part of your experience.

We’re sorry to hear that Elyon Himeros wasn’t to your personal taste. Fragrance can be very subjective, and some niche compositions can come across quite differently depending on individual preference and skin chemistry. That’s exactly why we offer samples, so customers can try a scent before committing to a full-size bottle, which is often significantly more expensive.

We’d also like to mention that if a fragrance doesn’t work for you, we do offer the option to return the sample, and we can issue a refund based on the amount of perfume remaining in the bottle once it’s received and checked by our team. This helps ensure customers aren’t left at a complete loss if something isn’t to their liking.

If you’d like to arrange this or need recommendations for fragrances based on scents you already enjoy, please feel free to contact us at support@theperfumesampler.com
— we’d be more than happy to help.

— The Perfume Sampler Team 🌸

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