The Perfume Studio Reviews 

288
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful presentation of their unique, personalized perfumes, often describing them as lovely gifts. Reviewers frequently highlight the staff as knowledgeable, friendly, and helpful, creating a welcoming and engaging atmosphere. The overall experience is often described as delightful, fun, and informative, with many appreciating the clear explanations and personalized guidance while learning about fragrance creation. However, some people mentioned dissatisfaction with waiting times, either for the activity to commence or for their custom perfumes to be prepared. This occasionally resulted in hunger or felt like it reduced the time available for making personal choices during the session.

What people talk about most

Product

Customers consistently note positive experiences with product, particularly enjoying the personalized perfume... See more

Staff

Consumers find staff to be positive, consistently describing them as knowledgeable, friendly, and helpful.... See more

User experience

People report positive experiences with the user experience, often describing it as incredible, brilliant,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and organization of staff,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the perfume's quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a lovely gift experience at the Clayton Hotel, Birmingham today. Jax was very knowledgeable and funny as she led us through the combining of base, middle and top notes leading us towards combini... See more

Rated 5 out of 5 stars

“Such a wonderful experience! You leave not only delighted but enriched with new knowledge. I never realised that coffee beans can reset your sense of smell, helping you appreciate fresh scents more... See more

Rated 5 out of 5 stars

The group size was perfect, just 15 of us, so able to exchange thoughts in a light, relaxed atmosphere, while blending beautiful perfumes. Vivi was simply lovely. Informative with a friendly and h... See more

Rated 5 out of 5 stars

We were warmly welcomed into the venue and made to feel comfortable. We were introduced to the making of perfume which was interesting and fun. After we had selected our fragrances we were advised... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Party Planner
  4. Wedding Service

Written by the company

Design your own fragrance with the Perfume Studio. An experience suitable for all. Explore exquisite blends, combine your favourites, name and keep a bespoke fragrance to reorder forever.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

288 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(288)

170 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant Experience

My first experience which my niece gave to me as a gift. Lots of fun and also learnt something new about how perfume is made. Brilliant day and would definitely recommend this as an experience.

November 1, 2025
Unprompted review
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Rated 4 out of 5 stars

Loved this experience

Loved this experience, it was great to design our own perfume and find out a bit more about fragrance. Venue was adequate but perhaps could have been more premium in order to align with the overall experience. More drinks choices would have been nice (tea/coffee rather Prosecco or orange juice). Staff were very knowledgeable.

November 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Unique Bespoke Experience

It was a unique experience to choose the fragrance notes that make up a bespoke perfume for me to use and enjoy. The process was explained clearly and there was plenty of time to choose my favourite scents from those available. I thoroughly enjoyed it and I would highly recommend the experience to anyone.

October 26, 2025
Unprompted review
Rated 4 out of 5 stars

Add another hour on to the experience

My daughter and I had a lovely afternoon in Bath. The experience was lovely. If you suffer from migraines I would think twice about doing this as we were in a room with about 20 people with no ventilation and the aromas which were lovely could be quite over powering. The door was open but into another room. Nice touch with the Asti and orange juice and water. The end results are lovely and I will probably buy a refill soon. Just add on another hour to the event, because you have to wait for your perfume to be made and their are only two people doing this. Overall though, we had a lovely experience. Many thanks

October 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Birthday Gift

I had no idea about fragrances before, but I bought one as a gift for my husband’s birthday. I learned so much and had a great time! Many thanks to the helpful and friendly staff.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great activity for everyone!

This is my second time at the experience, it’s a great activity & have since replenished my husbands perfume twice! He loves telling everyone that asks that he made his smell himself!

October 26, 2025
Unprompted review
Rated 4 out of 5 stars

Very enjoyable, but slightly disappointing

My daughter and I attended the session with Mark and Philly in Leeds recently. Mark gave an excellent presentation it was fun, well run, informative and very interesting, hence 4 stars. Good venue. However we were both disappointed that our perfumes, whilst seeming to be successful at the time, are rather weak and we can hardly smell them on ourselves, neither can others that we have enlisted for sniff tests!

October 11, 2025
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Rated 5 out of 5 stars

Everything about it was great!

The Experience was bought as a 60th Birthday surprise for a friend; three of us went and we all thought it was terrific. From the warm and friendly welcome to the educational element to the creation of our own fragrances; everything about the Experience was great. I'd highly recommend it.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

My daughter and I had a lovely morning…

My daughter and I had a lovely morning at the fragrance experience. Jax was a great instructor, explained all the fragrances and how the different notes function. We made our bespoke fragrances. This makes a lovely gift. It's something that you would not normally get an opportunity to do.

October 4, 2025
Unprompted review

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