Very helpful customer service
The product I ordered was damaged during the transportation, but customer service was very helpful and sorted this for me. I will definitely order again.
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The product I ordered was damaged during the transportation, but customer service was very helpful and sorted this for me. I will definitely order again.
I'm a repeat customer of the pet empire and noticed no one had left a review, so I thought I'd leave one to help others (especially as a UK purchaser, given that the products come from Europe...and we all know how fun that is with customs since Brexit!). No problems at all with my first delivery, but there were issues with the second delivery. However, customer service sorted it out and got my products to me. Each product is exceptionally well packed & very high quality. Best price I've found for Labbvenn products compared to UK online shops.
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