Unprofessional. They don’t reply sometimes I placed an order and it shows delivery tomorrow on Saturday and today is Monday and I still didn’t receive , better purchase from a good company
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Always have a very good experience with Pets club. Processing and delivery is quick and without fuss. I order dog food regularly from Abu Dhabi and it arrives as planned on time and they don't ask yo... See more
I was extremely satisfied with the treats I bought and the presentation box they came in. LIke a little gift for my little furry baby. Prompt service and delivery too. I strongly recomend thepetsclub.... See more
I placed an order around 12 AM and received it around 10AM. They did care to consider the urgency in my note during checkout and I appreciate the efforts.
Company replied
Company details
Written by the company
The Next Generation Pet Store... ThePetsClub is owned by Pet Parents Like you. Pet Food, Products, Suppliers at low prices, and Free Shipping. Our mission is to provide dog and cat parents with everything that they need to ensure their pet lives a long and happy life.
Contact info
Arjan, 6308, Dubai, U.A.E.
- 0528343890
- info@thepetsclub.ae
- thepetsclub.ae
4.3
Excellent
35 reviews
Hasn’t replied to negative reviews
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Great price and smooth service
March 12, 2026
Unprompted review
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Unprofessional
Unprofessional. They don’t reply sometimes
I placed an order and it shows delivery tomorrow on Saturday and today is Monday and I still didn’t receive , better purchase from a good company
February 22, 2026
Unprompted review
Wide variety and excellent service
Excellent service from order to delivery. Very prompt and a wide variety of products available. Would definitely recommend.
January 2, 2026
Unprompted review
Delivery was very fast and the product…
Delivery was very fast and the product quality is awesome
December 25, 2025
Unprompted review
will be ordering again soon
They have a wide selection of pet foods, and the delivery was fast and easy 10/10
September 28, 2025
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Five stars without a doubt! 🙌
Pets Club has been one of my go-to for pet supplies, and they never disappoint! Delivery driver Vitus is not only fast and efficient but also genuinely friendly — every order arrives on time and in perfect condition. Their prices are some of the best in Dubai (and I always compare before buying). Once, I had a minor non-delivery issue, and the owner personally sorted it out within hours — late at night, no less — and even added generous complimentary items as a thoughtful gesture. That kind of service is rare and proves how much they value their customers. Five stars without a doubt! 🙌
August 13, 2025
Unprompted review
Same product which we used to buy, with almost half price
Same product which we used to buy even more fresh, with almost half price and fast delivery, thank you
August 2, 2025
Unprompted review
Timely and hassle free delivery.
October 4, 2024
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Excellent service!
April 20, 2024
Unprompted review
Reliable service and quick delivery.
Reliable service and quick delivery.
December 30, 2023
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Fast delivery and good packaging.
September 5, 2023
Unprompted review
Best pet store!!
Seriously the best pets shop in the UAE, fast, professional, efficient, and perfect service. Offers variety of food types. The best seriously!
August 15, 2023
Unprompted review
Amazing delivery service by Petsclub
Amazing delivery service by Petsclub. Totally recommended to order from them
July 12, 2023
Unprompted review
Great buying experience
They offer great prices and 2-day free shipping. I’m a satisfied customer
July 5, 2023
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Always have a very good experience with Pets Club
Always have a very good experience with Pets club. Processing and delivery is quick and without fuss. I order dog food regularly from Abu Dhabi and it arrives as planned on time and they don't ask you to send your location on whatsapp or ask what your address is when it is clearly on the package label like many couriers do.
July 2, 2023
Unprompted review
Royal Canin has been the food of our…
Royal Canin has been the food of our cats, we shifted to this indoor when they turned 1. And so far a great product. It reduces the bad smell of their poop
June 17, 2023
Unprompted review
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