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The PharmPet Co Reviews 

982
•
TrustScore 4.5 out of 5

4.6

Animals & Pets
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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their overall satisfaction. Customers frequently praise the remarkably fast delivery times, highly competitive prices compared to local veterinary clinics, and the exceptionally simple, user-friendly website navigation. People also appreciate the secure product packaging, helpful customer service team, and the ease of managing repeat orders for pet medications. However, some people mentioned experiencing frustrating delays in order processing or issues with receiving incorrect items. A few reviewers also noted occasional difficulties regarding unexpected payment errors, missing components, or communication challenges when sorting out complex prescription issues.

What people talk about most

Delivery service

People report positive experiences with delivery_service, noting that parcels consistently arrive on time and... See more

Order

Users describe positive interactions with order, highlighting an easy online process and prompt delivery.... See more

Product

Customers had positive experiences with product effectiveness and affordability. Reviewers frequently... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient delivery along... See more

Price

Reviewers highlight positive aspects of price, noting that products are competitively priced and much cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First Time buying our regular pain medication for our rabbit from this company. The process was really easy to upload our vet prescription. The delivery charge is cheaper than others and the best bit... See more

Rated 5 out of 5 stars

I have used Pharmpet regularly for a year for my cat's medication and always very reliable. My last order I needed urgently so rang them and explained this. The pleasant helpful lady fast tracked my... See more

Rated 5 out of 5 stars

Ordering from this company is easy accurate and efficient. Ive been ordering monthly medication for our doodle and the order arrives between 3 & 4 days after clicking send. Would recommend this co... See more

Rated 5 out of 5 stars

Great service...Easy to order and competitively priced. Parcel arrived the next day. Item was effective and would definitely use The PharmPet Co again. I will be sharing my experience with friends, a... See more

Company details

  1. Animals & Pets

Information provided by various external sources

Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

982 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(982)

239 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy

So easy to order, great price and it was delivered next day

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Love PharmPet

Love PharmPet! They are so quick at sending your order. I do not use anyone else. Prices are competitive. Its easy to pop a prescription through for my cat. Thank you team!

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Always efficient & Quick

Always efficient, quick delivery, best prices. They even went above & beyond, as when my delivery went astray, & I was panicking as I was running out of the medication, PharmPet sent me out a replacement med straight away, no quibble, thank goodness as my cat needed her meds urgently. Brilliant service.

March 2, 2026
Unprompted review

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