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The PharmPet Co Reviews 

980
•
TrustScore 4.5 out of 5

4.6

Animals & Pets
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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers overwhelmingly had a great experience with this company. Many patrons frequently praise the exceptionally fast delivery times and highly competitive pricing when compared directly to what local veterinary practices charge. Consumers consistently find the online platform extremely simple to navigate and truly appreciate the effortless process of uploading and managing repeat prescriptions. Though some customers experienced frustrating delays with delivery or encountered unexpected problems with incorrect item fulfillment, the general response remains very favorable overall. A few reviewers also mentioned ongoing difficulties regarding slow prescription processing times and a noticeable lack of communication when items were out of stock.

What people talk about most

Delivery service

Consumers express immense satisfaction with the delivery service, frequently highlighting the remarkably fast... See more

Order

People report positive experiences with order, highlighting that the website is easy to navigate and... See more

Product

Customers had ambiguous experiences with product, with many praising the fast delivery, great savings... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient deliveries... See more

Price

Reviewers mention positive feedback about price, highlighting very competitive pricing and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First Time buying our regular pain medication for our rabbit from this company. The process was really easy to upload our vet prescription. The delivery charge is cheaper than others and the best bit... See more

Rated 5 out of 5 stars

I have used Pharmpet regularly for a year for my cat's medication and always very reliable. My last order I needed urgently so rang them and explained this. The pleasant helpful lady fast tracked my... See more

Rated 5 out of 5 stars

Ordering from this company is easy accurate and efficient. Ive been ordering monthly medication for our doodle and the order arrives between 3 & 4 days after clicking send. Would recommend this co... See more

Rated 5 out of 5 stars

Easy to use website. Cat food arrived in good time. He will browse the kibble, but unfortunately won't eat the tinned, Having to resort to soaking the kibble with hot water then adding to the tinned... See more

Company details

  1. Animals & Pets

Information provided by various external sources

Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

980 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(980)

237 reviews in the last 12 months

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Rated 5 out of 5 stars

First

The first thing that I noticed was the reasonable prices for prescription medicines compared to the prices our veterinary practice wanted to charge. The whole process was quick and easy, I made an account and ordered the medication, our veterinary practice then sent through the prescription, within 1 day we had an email to stay they had dispatched the medication. It arrived by Royal Mail who are also extremely good at looking after your package and it arrived without damage. On reordering our prescription was already on my account so again the process was easy and without issue. I will continue to use this company, as it’s a no fuss easy system to use and the medication is delivered without damage or fuss, well done PharmPet

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Although my vet made an error on the prescrition, Pharm Pet customer service were excellent in helping me sort it out, and expedited delivery. Good news as we had run out of tablets in the melee.
Thank you

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic in all areas.....

Fantastic in all areas.....
Easy ordering process ..Wrapping was perfect, great price and delivery was excellent.
Certainly will order from PharmPetCo again.
Thank You.
Mike...

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

All good

Very happy with the range and quality of products on offer, price is competitive and delivery quick. Will continue to use this company.

March 24, 2026
Unprompted review
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Rated 5 out of 5 stars

I use this company for my pets…

I use this company for my pets prescription. It is so easy to upload the prescription and order the item required. I am kept updated on when it’s been dispatched and delivered.

March 26, 2026
Unprompted review

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