The Plastic People Reviews 

9,817
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 473 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently mention that the website is exceptionally simple to navigate, making the online ordering process completely straightforward from start to finish. Consumers also deeply appreciate the remarkably precise cutting, fast delivery schedules, and extremely secure packaging that thoroughly protects their fragile plastic goods. However, some customers also noted occasional problems with external couriers, such as transit damage, missing parcels, or a complete lack of delivery time notifications. A few people additionally experienced frustrating issues with incorrect product cutting or unexpected mistakes involving bespoke dimensions and predrilled hole placements.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high-grade acrylic and sturdy... See more

Delivery service

People report positive experiences with delivery_service, frequently highlighting prompt arrival times and... See more

Quality

Reviewers mention positive feedback about quality, praising the outstanding materials, precise cutting to... See more

Order

Users describe positive interactions with order, highlighting the straightforward and easy online ordering... See more

Service

Consumers find service to be positive, highlighting efficient communication and prompt query resolution.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's great to have an experienced company in the North of England dealing in secondary glazing. I especially liked the possibility of Extreme tape and Standard tape. To be able to mix and match those... See more

Company replied

Rated 5 out of 5 stars

I am a new customer to the plastic people as I have just moved supplier from some of their competitors so have plenty of experience of what good looks like. I am blown away by the level of attention t... See more

Company replied

Rated 5 out of 5 stars

We got a Perspex sheet for our dining table, and honestly, we couldn't be happier with it! It’s been a fantastic addition — it protects the table from accidental spills and stains while also helping... See more

Company replied

Rated 5 out of 5 stars

When looking to replace glass with plastic for an "inherited" greenhouse in our garden, I was firstly impressed with the simplicity of the Plastic People website. I then needed a special shape cut... See more

Company replied


Company details

  1. Plastic Products Supplier
  2. Acrylic Store
  3. Plastic Fabrication Company
  4. Plastic Wholesaler
  5. Plywood Supplier
  6. Polythene and Plastic Sheeting Supplier

About The Plastic People

Written by the company

The Plastic People is a leading UK plastic supplier with plastic suited for home, garden & DIY projects as well as for commercial use, manufacturing and engineering.

Our plastic and wood products are available cut-to-size; shape and delivered straight to your door.

We have 55 years of experience and can provide any advice on all plastics.

Some of our popular products include:-

Some of our popular plastics include:-

5 Star Service & Easy Ordering

Written by the company

Welcome To The Plastic People
We are plastic specialists with over 55 years expertise in supplying all types of plastic sheets and shapes as well as plastic fabrication and bespoke requirements. Talk with us via phone on 0113 249 2222 or email service@theplasticpeople.co.uk. Our team of plastic specialists are happy to help and advise.

Contact info

Promotion box for The Plastic People

Acrylic Furniture Protectors

Protect your tables and surfaces from scratches and spills.

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(9,817)

465 reviews in the last 12 months

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Rated 2 out of 5 stars

Original order and replacement all arrived damaged

Ordered 6 large custom pieces of MDF which were not packaged properly and were all damaged in transit. Plastic people quickly arranged replacements, more poor packaging meant this set were again damaged. Due to wider renovation timeline and losing faith in their ability to actually fulfil the order I requested a refund or discount 4 working days ago and have heard nothing since.

Update: have been offered a partial refund and apparently they will look at packaging fragile large items better. Hopefully others have more luck in future!

April 14, 2026
Unprompted review
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Reply from The Plastic People

Suzanne,

We regret to learn about the damage to your MDF pieces during transit due to inadequate packaging. We also acknowledge the issues with the replacements and the lack of communication regarding your refund request. We are looking into this to improve our packaging and response times. Thank you for bringing this to our attention.

The Plastic People

Rated 5 out of 5 stars

Plastic sheet

I got what I ordered on time well packed and of good quality

April 6, 2026
The Plastic People logo

Reply from The Plastic People

Chris,

We're happy to hear that your order arrived on time, well-packaged, and of good quality. We appreciate your positive feedback and thank you!

The Plastic People

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery

April 6, 2026
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Reply from The Plastic People

Carl,

We're happy to hear that you had a great experience with our fast delivery and service. Thanks for your feedback.

The Plastic People

Rated 2 out of 5 stars

The sample you sent to me were totally…

The sample you sent to me were totally wrong with regards to thickness and the type of product I was looking for. There should be more detail regards to the description of the product you are selling.
Also had to contact you to remind you to send the samples.

April 10, 2026
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Reply from The Plastic People

Mike,

We appreciate you bringing this to our attention and we regret that the samples' thickness and type were not what you expected. We'll review our product descriptions to provide more clarity. We apologize for the delay in sending the samples.

The Plastic People

Rated 5 out of 5 stars

Very good quality shelving

Very good quality shelving, cut perfectly to size & very quick service!! Thank you very much. A+++++

May 8, 2026
Unprompted review
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Reply from The Plastic People

Craig,

We're happy to hear that you received very good quality shelving, perfectly cut to size, with very quick service! Thank you very much for your positive feedback!

The Plastic People

Rated 5 out of 5 stars

Good product, reasonably priced

Easy ordering from a very user friendly web site.
Good product at a reasonable price. Well packed and delivered quickly

April 9, 2026
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Reply from The Plastic People

Hello,

We're happy you found our website user-friendly and ordering easy. It's great to hear you received a good product at a reasonable price, well-packed and quickly delivered.

The Plastic People

Rated 5 out of 5 stars

Excellent service

Very fast delivery, item extremely well packaged, measurements exact. A quality product. Obviously a company that cares for its product and customers. Would definitely use again.

April 8, 2026
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Reply from The Plastic People

Sue,

We're happy to hear that you received your order quickly and in excellent condition. It's great to know the product met your expectations. Thank you for your positive feedback; we appreciate it!

The Plastic People

Rated 5 out of 5 stars

Perfect plastic

Perfect plastic, just what I needed thank you, great service delivered on time.

April 8, 2026
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Reply from The Plastic People

Hello,

We're glad to hear that our plastic met your needs and that you received great, timely service. Thank you for your positive feedback!

The Plastic People

Rated 5 out of 5 stars

So happy with my purchase to cover a…

So happy with my purchase to cover a round outdoor table. Looks like glass too. Easy to clean measurements were exact and delivered in a short time.

April 8, 2026
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Reply from The Plastic People

Karen,

We're happy to hear that you are so pleased with your purchase! It's great to know the table cover fits perfectly, is easy to clean, and arrived quickly. Thanks for your feedback.

The Plastic People

Rated 5 out of 5 stars

Perfect arrived on time and perfectly…

Perfect arrived on time and perfectly cut to size 👍

April 6, 2026
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Reply from The Plastic People

Neil,

We're happy to hear that your order arrived on time and was perfectly cut to size. Thank you for your positive feedback; we appreciate it!

The Plastic People

Rated 5 out of 5 stars

A perfect fit

A perfect fit, easy to install and perfectly clear.

I do not usually comment on services or products until I'm pretty sure. Time will tell if the polypropylene sheets I ordered stand the test of time, but they were delivered promptly and well-protected, exactly to size, and are currently doing their job very well.

March 30, 2026
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Reply from The Plastic People

Daniel,

We appreciate you taking the time to share your positive experience. We're glad to hear that the polypropylene sheets met your expectations regarding size, clarity, and ease of installation. It's great to know they are effectively serving their purpose.

The Plastic People

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Plastic sheet arrived in perfect condition. Shed looks great now!

April 1, 2026
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Reply from The Plastic People

Susan,

We're happy to hear that our efficient service met your needs and the plastic sheet arrived in perfect condition. Thank you for your positive feedback!

The Plastic People

Rated 5 out of 5 stars

Greenhouse replacement

When looking to replace glass with plastic for an "inherited" greenhouse in our garden, I was firstly impressed with the simplicity of the Plastic People website. I then needed a special shape cut to size for the corners. I contacted PP and received a quick reply from David who clarified thickness required, then quoted price and offered further help.
I emailed David with the total numbers, got the reply and information on payment.
I ordered the plastic on Wednesday 29th April , and received delivery on Saturday 2nd May. (The expected date was 6th May)
Fantastic service from both David and Rowan in accounts
Thank you.

May 3, 2026
Unprompted review
The Plastic People logo

Reply from The Plastic People

John,

We're happy to hear that you were impressed with our website and the service you received when ordering your greenhouse plastic. We appreciate your positive feedback regarding the assistance you received and the quick delivery. Thank you!

The Plastic People

Rated 5 out of 5 stars

Excellent products and customer…

Excellent products and customer service. Any queries answered promptly. Recommended.

April 2, 2026
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Reply from The Plastic People

Gail,

We're happy that you received excellent products and customer service. It's great to hear that your questions were answered quickly. Thanks for recommending us!

The Plastic People

Rated 5 out of 5 stars

My experience was first class

My experience was first class. Very helpful folks who managed to expedite my order in time for me to take along to a gaming convention.Thanks guys🙏

April 29, 2026
Unprompted review
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Reply from The Plastic People

Dan ,

We're happy to hear that you had a first-class experience! We're so glad we could expedite your order for the gaming convention. Thanks for your positive feedback!

The Plastic People

Rated 5 out of 5 stars

Great customer service and really happy…

Great customer service and really happy with our frames.
We had a slight issue with one frame hole being slightly out of line to the other piece of plastic, but we emailed customer service and they responded within 24 hours and arranged a replacement without any issues.

March 18, 2026
Unprompted review
The Plastic People logo

Reply from The Plastic People

Ellie,

We're happy to hear that you're pleased with our customer service and frames! We appreciate you letting us know about the slight issue; we are glad we could resolve it quickly by arranging a replacement for you. Thanks for your feedback!

The Plastic People

Rated 5 out of 5 stars

Second order from this company

Second order from this company, and as the previous one, arrived on time in good condition and as I had ordered. So easy to order the correct size and spec.

March 30, 2026
The Plastic People logo

Reply from The Plastic People

Anthony,

We're happy to hear that your second order arrived on time, in good condition, and exactly as expected. We appreciate you taking the time to share your positive experience with us!

The Plastic People

Rated 4 out of 5 stars

Good quality at a reasonable price.

Good quality at a reasonable price.

March 3, 2026
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Reply from The Plastic People

Hello,

We're happy to hear that you found our product to be of good quality and reasonably priced. Thank you for your feedback.

The Plastic People

Rated 5 out of 5 stars

Satisfied customer

Ordering easy, acknowledgement, an delivery as stated,

March 31, 2026
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Reply from The Plastic People

Jackie,

We're happy to hear that you found ordering easy and the delivery satisfactory. Thank you for your positive feedback; we appreciate it.

The Plastic People

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