The Playing Card Factory Reviews 13

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Business Services

Written by the company

The Playing Card Factory provides easy-to-order Canadian made custom playing cards, gaming cards and jigsaw puzzles. Upload your photos in minutes to customize 1 or every card in the deck! Your personalized playing cards will be the best deck of cards you ever owned!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a one-off game prototype made by…

We had a one-off game prototype made by Brent at The Playing Card Factory. I had some issues uploading the art properly, but Brent was incredibly patient and helpful. When all was said and done, he even complimented the work, which made us feel great about it. Highly recommend. Also, he managed to cut a good amount of time off our expected delivery date, so a positive experience all around.

April 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brent is the man!

Brent is so easy to work with and he was always available to answer all of my questions. His advice was invaluable, and his experience and expertise made my design really come to life. My decks look exactly as I imagined them, and that is the greatest compliment I can ever give.

Thank you Brent for all your great help and advice. You certainly know what you’re doing and you have a terrific sense for the details; I couldn’t be happier with these amazing decks of cards.

Looking forward to working with you again in the future.

Tony

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

TOP-TOP notch service

What terrific service! Twice now in the last couple of months, I've worked with The Playing Card Factory and was thoroughly impressed by their exceptional quality and top-notch service, actually TOP-TOP notch (I need to uppercase!). Their team went above and beyond to ensure every detail of my project was perfect, before and after printing, demonstrating a high level of professionalism and dedication. Their commitment to customer satisfaction truly is worth a 5-star review. I highly recommend The Playing Card Factory
for outstanding printing services that both times exceed my expectations.

August 4, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Recommend

I’ve ordered a couple of times now and the card quality and colour are excellent. I have every intention of ordering my tarot deck from here and Brent has been very helpful. I have recommended using The Playing card Factory to other card creators and continue to do so. It is also important to me that it is Canadian!

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

They say 4-5 days turnaround for…

They say 4-5 days turnaround for orders, what they leave out is that they take over 2 weeks to ship (must be on the slowest horse in canada). Ordered on 12/8 and still waiting to see how the finished product looks. Expected to be delivered on 12/26.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the playing card factory! Brent was so helpful and made sure I go my order in plenty of time before my event. I just received them in the mail and they look amazing!!! They will make a perfect gift and keep sake for my friends bachelorette.

May 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality and experience!

I just received my order today from The Playing Card Factory for a custom card game I'm designing and I'm really impressed by the quality. The site was very user friendly and it was easy to upload my artwork. I was impressed that the cards were not shrink-wrapped and were printed on recycled cardstock. I also appreciate that they print here in Canada and don't outsource to China, unlike some other companies that claim to be Canadian and then you find out later that they print overseas. I will definitely be ordering from The Playing Card Factory again in the near future!

March 2, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service. Ordered playing cards to hand out at my father’s wake/funeral. Everyone commented on what a great idea it was and how well done they were. Had multiple people ask where we had them made. Will definitely do business with The Playing Card Factory again.

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality, great response, good people...

Totally unsolicited review (from actual human) Just got my first set of playing card decks (I actually use them to create my business cards. Since I'm a game store owner, having them look good is as important as it is that they are cool.) and the quality is great and they were responsive as heck (and nice). This was a small run and they got right to it and I had them in my hands within two days. (I'm based in the states and the shipping was fine. I needed them in a hurry, so we used UPS Express based on their recommendation of what had been getting the best recent results)

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

the mosty pogers shop ever

Ref.
You, you, you,
I only love you,
what will people say,
I don't give a frick,
with you life is like the sweetest dream,
without you every day is empty.

With you time always passes fast,
I don't think of crap, stupid things, problems,
when you're gone I'm always tired and alone,
without you every day is empty.

Ref.
You, you, you,
I only love you,
what will people say,
I don't give a flip,
with you life is like the sweetest dream,
without you every day is empty.

The whole night I'm thinking of you,
with you I wake up and I go to bed,
since the blue eye has looked at me,
the lovely sun has warmed me.

Ref.
You, you, you,
I only love you,
what will people say,
I don't give a frick,
with you life is like the sweetest dream,
without you every day is empty.

The whole night I'm thinking of you,
with you I wake up and I go to the bed,
since the blue eye has looked at me,
the lovely sun has warmed me.

Since the blue, since the blue,
since the blue eye has looked at me,
since the blue, since the blue,
since the blue eye has looked at me,
the lovely sun has warmed me.

December 15, 2021
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look