ThePokies.net Online Casino for Aussies 2026 Reviews 

45
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 4 out of 5 stars

I love this site but once again I'm still waiting for my withdrawal 11hours now . I don't understand why it's taking this time what's the problem what happened to quick withdrawals. 5 hours normally... See more

Company replied

Rated 1 out of 5 stars

Same as many others here. Been long-time loyal customer and dir the most part they've been excellent, or good at worst , but recently jad withdrawal take days , kept getting givem the absolute... See more

Rated 5 out of 5 stars

Been using this site for about a year now with no issues until recently. They all the sudden want all this verification for my current withdrawl and customer support while semi helpful cant seem to... See more

Company replied

Rated 1 out of 5 stars

I have been waiting for my withdrawral for over a week now.. was originally told 12-24 hours. Contact daily only to be told sorry for the delay they are experiencing a high number of withdrawals. Also... See more

Company details

  1. Casino
  2. also in
  3. Gambling House
  4. Gambling Instructor
  5. Gambling Service
  6. Online Casino or Bookmaker

About ThePokies.net Online Casino for Aussies 2026

Written by the company

About ThePokies.net Online Casino for Aussies 2026

ThePokies.net | Best Casino for Aussies

ThePokies.net reviews Australian-facing online casinos by looking at practical factors that can affect the overall player experience, including game variety, payment methods, customer support and mobile access. Casino details, banking availability and promotional terms may change over time.

Editorial Focus
✓ Curaçao eGaming Licensed ✓ PayID Access Checked ✓ Cash Bonuses Compared ✓ ACMA Block Status Reviewed
Why CrownPokies stands out: around 16,000 games, 1,000 live tables, fast payouts, crypto withdrawals, a low $20 minimum deposit, and games from providers including Evolution Gaming and Betsoft.
Recommended by the Editors

Featured Casino from ThePokies.net

One casino option ranked by its current rating.

CrownPokies logo
★ FEATURED PICK

CrownPokies

★ 9.3 Rating
Welcome Offer
375% up to €5000 + 500 Free Spins
💳 $20 Minimum Deposit 🎰 16,000 Games ⚡ Instant Payouts PayID
Editorial note:
✓Huge library with around 16,000 games, giving players plenty of choice
✓Deep live casino selection with roughly 1,000 tables
✓Fast 1-3 day payouts, including instant processing for many methods
CrownPokies payment methods
Play Now
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Our Reasons for Recommending the Casino

ThePokies.net Review for Australian Players

ThePokies.net is presented as an online casino resource for Australian players, with the overall experience shaped by factors such as game availability, banking options, promotional offers, withdrawals and mobile access. The information available on the ThePokies.net website can help players review these areas before deciding whether the platform matches their preferences.

The ThePokies.net review also considers how clearly the website presents important account, payment and promotional information before registration or depositing. Particular attention is given to the visibility of casino terms, banking conditions, game details and the practical features available to players, as these details can affect the overall experience.

Game Selection

ThePokies.net Casino Games and Game Selection

The range of games is an important part of the ThePokies.net casino experience. Based on the available information, the casino features a large game library with around 16,000 titles, giving players access to different types of pokies, casino games and live entertainment.

The selection includes games from recognised providers such as Evolution Gaming and Betsoft. Alongside the main game catalogue, ThePokies.net also offers approximately 1,000 live casino tables, providing additional options for players who prefer real-time casino games.

✓  Around 16,000 games across the casino library.
✓  Approximately 1,000 live casino tables.
✓  Online pokies and other casino game categories.
✓  Games supplied by providers including Evolution Gaming and Betsoft.
✓  A broad selection designed for different playing preferences.
Casino Promotions

ThePokies.net Free Spins and Bonus Offers

Promotional offers can add extra value to the ThePokies.net experience, but players should review the available terms before relying on a headline bonus. The value of any promotion can depend on eligibility requirements, wagering conditions, qualifying deposits and restrictions attached to bonus funds or winnings.

Available ThePokies.net free spins and other promotional offers should be considered alongside their individual conditions. Before activating a bonus, players should check the relevant rules to understand how the promotion works and whether any requirements apply.

Welcome offers: Promotions available to eligible new players after meeting the stated conditions.
Free spins: Spins that may be linked to selected pokies or promotional campaigns.
Bonus conditions: Rules covering wagering requirements and eligible games.
Qualifying deposits: Minimum payments that may be required to activate selected offers.
Withdrawal limits: Conditions that may apply to winnings generated through bonus funds.

Before accepting any promotion, players should review the current terms carefully. Bonus availability, eligible games and promotional conditions can change, so the information displayed at the time of registration or activation should always be checked.

Banking & Withdrawals

ThePokies.net Withdrawal Time and Payment Options

Payment methods and withdrawal conditions are important parts of the ThePokies.net experience. Based on the available information, players can access familiar banking options, including PayID, cards and cryptocurrency, while the casino also supports deposits and withdrawals from a minimum of $20.

The ThePokies.net withdrawal time can depend on the selected payment method and any account checks required before a transaction is processed. Instant processing is available for many methods, while the final arrival time may still vary depending on the banking provider or cryptocurrency network.

✓  PayID and card payment options.
✓  Cryptocurrency support, including Bitcoin, Ethereum and Litecoin.
✓  A $20 minimum for deposits and withdrawals.
✓  Instant processing available for many payment methods.
✓  Withdrawal completion times may vary by payment option and verification requirements.

Players should always check the current cashier information before making a transaction. Payment availability, processing conditions and withdrawal requirements may change over time.

Customer Support

ThePokies.net Reviews and Customer Support

Customer support is an important part of the overall experience described in ThePokies.net reviews. Based on the available information, players can contact the casino through live chat and email, providing options for both immediate questions and more detailed account enquiries.

Live chat can be useful for general questions, while email provides an additional channel for issues that may require more detailed communication. Players should check the current availability of each support option when they need assistance.

✓  Live chat support for direct enquiries.
✓  Email support for more detailed questions.
✓  Assistance with account and general casino enquiries.
✓  Support access for players using the website.
✓  Available contact options may vary depending on current operating conditions.
Safety & Regulation

Is ThePokies.net Safe? Licensing and Player Protection

Safety and player protection are important factors to consider when using ThePokies.net. Based on the available information, the casino operates under a Curaçao eGaming licence, while players should also review the current terms, account requirements and security information before registering or depositing.

The question “is ThePokies.net safe” should be considered by looking at several practical factors rather than relying on a single feature. These can include the casino's licensing information, payment procedures, account verification requirements and the availability of responsible gambling tools.

✓  Curaçao eGaming licensing information.
✓  Account and payment procedures that may require verification.
✓  Published terms and conditions for casino users.
✓  Responsible gambling information and player-management tools.
✓  Security and account requirements that should be reviewed before depositing.
User Experience

ThePokies.net Website: Mobile and Desktop Experience

The ThePokies.net website is designed to provide access across desktop computers and mobile devices, allowing players to browse casino content and use available account features on different screen sizes. Mobile access can be particularly useful for players who prefer to check games, promotions and casino information without using a desktop computer.

The overall ThePokies.net experience can vary depending on the device and browser being used. Players should review how the website performs on their preferred device and whether the available navigation and account functions meet their requirements.

✓  Access to ThePokies.net through desktop and mobile devices.
✓  Casino information and game content available across different screen sizes.
✓  Mobile browsing without relying solely on a desktop computer.
✓  Access to available account and website functions.
✓  Usability and performance may vary depending on the device and browser.
Real Money Games

The Pokies | ThePokies.net Game Categories

The game selection available through ThePokies.net can cover several popular casino categories, giving players different ways to explore online pokies and other real money games. Based on the available information, the platform features a large overall game library and includes both traditional casino formats and live dealer options.

Online Pokies A broad selection of slot-style games across the casino library.
Live Casino Games Around 1,000 live casino tables with real-time gaming options.
Table Games Casino-style games available alongside the main pokies selection.
Provider Games Titles supplied by recognised providers, including Evolution Gaming and Betsoft.
Other Casino Games Additional game categories available within the wider library of around 16,000 titles.

The exact games available through ThePokies.net may change over time as titles are added, removed or updated.

Casino Promotions

ThePokies.net No Deposit Bonus and Other Promotions

ThePokies.net may present different promotional offers for players, including welcome deals and other bonus opportunities. The value and availability of each promotion can depend on the specific terms, eligibility requirements and conditions displayed at the time the offer is available.

A ThePokies.net no deposit bonus, where available, should be reviewed separately from deposit-based promotions, as the qualifying conditions and withdrawal rules may differ. Players should also check whether an offer includes bonus funds, free spins or other promotional rewards before activating it.

Welcome Bonus A promotional offer available to eligible new players when they meet the stated conditions.
No Deposit Bonus A bonus that may be available without requiring an initial deposit, subject to specific terms.
Free Spins Promotional spins that can be used on selected pokies or games.
Deposit Bonus A bonus linked to an eligible deposit and subject to the promotion's conditions.
Ongoing Promotions Additional promotional offers that may be available to eligible returning players.

Promotional offers can change over time, so players should always review the current ThePokies.net terms before registering, depositing or activating a bonus.

Getting Started

ThePokies.net Register: Getting Started

Getting started with ThePokies.net begins by reviewing the information available on the website and checking the current account, payment and promotional conditions. Players should take time to understand the available options before registering or making their first deposit.

1. Visit ThePokies.net: Review the available casino information, games, payment methods and current promotions.
2. Create an account: Complete the registration process using the details requested by the website.
3. Verify account requirements: Check whether any verification steps are required before accessing specific account or payment features.
4. Choose a payment method: Review the available banking options and select a suitable method for depositing funds.
5. Check current promotions: Read the terms of any available bonus or promotional offer before activating it.
6. Explore the casino: Browse the available games and account features after completing the required steps.
18+ · Responsible Gambling

Fast or convenient payments do not reduce gambling risk. Decide on a budget before depositing, keep track of transactions, avoid chasing losses and never treat pokies as a reliable way to make money. Banking limits and gambling-management tools can also help keep spending visible and controlled.

Check out the full casino review before choosing a site, bonus, or payment method.
Read the full casino review on ThePokies.net

Contact info

You should know

2.4

Poor

TrustScore 2.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 month

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See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(45)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Been playing for years on this site…

Been playing for years on this site with no issues and all of a sudden they r refusing to pay me my winnings, stay away from this site

September 21, 2026
Unprompted review
ThePokies.net Online Casino for Aussies 2026 logo

Reply from ThePokies.net Online Casino for Aussies 2026

Hi Joshua, we’re sorry to hear that your experience has changed after playing with us for years without any problems.

Having a withdrawal held up when you’re expecting your winnings is understandably upsetting, and we’d like to find out what’s happening in your particular case. Please email our support team at info@thepokies-au.com with your username and withdrawal reference, if you have it, so we can pull up the account and check the details with the appropriate team.

We appreciate you giving us the chance to investigate this rather than leaving your concerns unanswered.

Kind regards,
ThePokies AU Team

Rated 3 out of 5 stars

My favourite casin

My favourite casino, but have randomly just gotten kyc for not the first time now and I’ve been waiting on a payment for over 24h????, have uploaded all necessary documents

September 18, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hi Phoenix, we’re glad to hear we’ve been your favourite casino, so we’re sorry that this experience has taken some of the shine off it.

We understand the frustration of being asked to complete KYC again, particularly when you’ve already gone through the process before. Since you’ve uploaded the requested documents and the payment has now been pending for over 24 hours, we’d like to check what’s holding things up.

Please send your username or withdrawal reference to our support team at info@thepokies-au.com. We can then locate the account and review the verification and payment status with the relevant team.

We appreciate your patience while this is being checked and hope we can get things moving for you soon.

Kind regards,
ThePokies AU Team

Rated 1 out of 5 stars

Only for $250 cashout

Only for $250 cashout , first I had to wait 24 hrs then again had to go verification process later that day again verification.it had its days not anymore.

September 15, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello Zaman ali Haidary,

Thanks for sharing this — sorry the withdrawal took so long with repeated verification steps. Could you tell us which site this was and roughly when it happened? We'd like to check this for our comparison.

Kind regards, ThePokiesAU Team.

Rated 5 out of 5 stars

Never had a problem...i win i withdraw…

Never had a problem...i win i withdraw and the money is in my acciunt within 12hrs and thats the longest ive ever waited... sometimes its in in 4hrs......they always pay your wins and the team are great ...bonus in your account every week ....just sometimes its a big while inbetween wins but when u do its def worth waiting for!

September 15, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Dear Giselle, thank you for sharing your feedback.
It's great to hear you've had such a positive experience overall. We appreciate you taking the time to leave a positive review, and hopefully your next win won't keep you waiting too long!

Kind regards, ThePokiesAU Team.

Rated 1 out of 5 stars

Not a good site

Not a good site, they are good at taking your money but not giving it back. I made a withdrawal 2 days ago and still haven’t received it after chat told me 6-24hours to recieve my withdrawal. Do not recommend playing here if you would like to see a good win.

September 14, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello, Billie-jo, thank you for sharing your feedback.
We’re sorry to hear that your withdrawal is taking longer than the 6–24 hours you were quoted. We understand how frustrating that can be, especially when you’re expecting your winnings to arrive within the timeframe given by support.
Could you let us know which casino you were playing at? We’d like to take another look at the casino and check whether our review needs to be updated with any additional information about withdrawals or processing times.
As a review site, we can’t access or influence individual withdrawals, but we’d appreciate the extra detail so we can make sure our information is as useful and accurate as possible.
We hope your withdrawal is resolved soon, and we’d be happy to hear from you once it is.

Kind regards, ThePokiesAU Team

Rated 3 out of 5 stars

Was good site but reconsidering now

Well been playing for a while now and have really enjoyed the games and the withdrawals were easy, well up unto this weekend. Its been over 36 hours waiting for withdrawal, when I have always received them within 4 to 6 hours. Contact support and there is apparently a technical issue thats taking over 36 hours to repair. The site says my withdrawal was deposited via bank transfer to me, but it has not. Gave showed proof to support and its the same old we have technical issues. Such a shame as I really did enjoy the easy and system they have or had..... I just want my winnings, it may not be much to then but it is to me.

September 12, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello, Dee Cathro,
It’s understandable that this would be disappointing, especially after having smooth withdrawals in the past. It’s good to hear that support explained the situation, and we hope the technical issue is resolved soon so you can receive your winnings.
Could you let us know which casino this was? We’d be happy to take another look and keep an eye on the situation. Do let us know once everything is sorted.

Kind regards, ThePokiesAU Team

Rated 5 out of 5 stars

Amazing so much $$$ lol love it…

Amazing so much $$$ lol love it definitely hit it the best payouts so happy :) great games totally worth ur time.

August 16, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello, Agata. Thank you for the great feedback!
We’re glad to hear you’ve been enjoying the games and had such a positive experience. It’s always nice to hear when a site delivers the kind of experience players are hoping for. Wishing you plenty more good luck!

Kind regards, ThePokiesAU Team.

Rated 5 out of 5 stars

Been using this site for about a year…

Been using this site for about a year now with no issues until recently. They all the sudden want all this verification for my current withdrawl and customer support while semi helpful cant seem to explain why. Hopfully all gets sorted out soon without issue and if so I will update my review to 5 stars.

EDIT: Issue was resolved and ny account was verified. Still finding the entire thing a bit weird and out of the blue but all in all thepokies.net is back to being a 10/10 platform

August 6, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello Little Leprechaun Games,
Thank you for updating your review and explaining how the verification issue was resolved.
We're glad your account was verified successfully and that the platform has returned to being a positive experience for you, even if the sudden request for extra checks felt unusual at first.

Kind regards, ThePokiesAU Team.

Rated 1 out of 5 stars

RUBBISH CASINO ALONG WITH THEIR SUPPORT TEAM!

The worst casino out with absolute incompetent support team. Havnt received an update via email for over 72 hours about my withdrawal. On site it states my withdrawal has been completed via bank transfer yet the last i heard back from support was that i needed to withdraw via crypto? Like what??? That was over 72 hours!!!! Just ridiculous. Onsite support team just try rage bait you just to try get an reaction out of you so they can close your account for abuse. DO NOT DEPOSIT HERE DONT EVEN BOTHER WITH THEIR SUPPORT TEAM EITHER. GIVING FALSE IMFORMATION EVERY TIME. THEIR PAYMENT TEAM CANT EVEN REACH OUT TO ME EITHER.

August 6, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Dear L D,
Thank you for explaining the situation in detail, and we understand why receiving conflicting information about the same withdrawal would be so frustrating. If the site shows the bank transfer as completed while support is telling you to withdraw via crypto, that inconsistency clearly needs a proper explanation.
Could you let us know which casino this happened with and whether the funds have since reached your bank account? We’ll take your experience, including the lack of clear updates and the support interaction, into account when reviewing the casinos featured in our listings.

Kind regards, ThePokiesAU Team.

Rated 3 out of 5 stars

i saw the ad of this casino and decided…

i saw the ad of this casino and decided to give a shot
I usually check the reviews of any casino before depositing in their website
I did saw several negative reviews about this casino and also notice they don’t have any VERIFIED member review here? So I thought I am a verified member of trust pilot I should write a review. I did five deposit here after signing up and did able to win a small amount, if the reviews who are claiming that they do pay out within 5 to 6 hours I will update my rating here straight away but if they don’t pay out, I will update regarding that to
I really hope this casino gonna turn out to be a good one
I’ll update in next six hours

Update: 11/08/26
Yes the withdrawal was processed within 6 hours after submitting the withdrawal request, did had good experience in start but after some good sessions, did more than 15 deposits but couldn’t get any win or more importantly couldn’t hit any bonus round in any games specially the pub pokies slots

August 4, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello bhupender kaira,
Thank you for sharing such a detailed first impression and for explaining why you decided to test the casino despite the mixed reviews.
We understand that the main concern now is whether your withdrawal is processed within the expected timeframe and whether any additional verification is requested after your five deposits. Could you confirm whether the withdrawal request has already been submitted and whether you received a confirmation email or transaction reference? Please update your review once the payment is completed, including the processing time and any communication from support, as this will help provide a clearer picture of the payout experience.

Kind regards, ThePokiesAU Team.

Rated 1 out of 5 stars

Would be a zero if that was possible

Would be a zero if that was possible, they run many “deposit bonus” offers where it says deposit and get 25% of initial deposit as bonus, little does anyone know that while u will get the $25 if u deposit $100 and so on you have to turn over your initial deposit 40x to make any withdrawal. While i was trying to withdraw it says if you can’t to discard any current promo offers you have, in doing this you waive you’re entire current balance you have been playing with since the initial deposit if you haven’t turned it over 40x, like this is genuinely insane my initial deposit never went below what is was because i was winning so not even the “winnings” from the bonus period go the entire deposit does, do not engage, STAY AWAY, SCAMMERS, SCAM

July 30, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello Isaac, Thank you for explaining exactly what happened, and we're sorry the bonus conditions left you feeling that your entire balance had been taken unfairly.
The 40x wagering requirement and the effect of cancelling an active promotion are outlined in the terms and conditions presented when selecting the bonus, so we understand there may have been some confusion around how this impacted your balance.

Could you please confirm whether the balance shown as forfeited included your original $100 deposit, or only the promotional balance and winnings connected to it? We strongly encourage you to contact the support team with the deposit, promotion and cancellation details so they can review the transaction history and explain precisely how the balance was calculated.

Kind regards, ThePokiesAU Team.

Rated 1 out of 5 stars

Probably the worst online slots

Probably the worst online slots i have played. You can put in hundreds and not get a feature or a decent win.
I would suggest a site like Rocketplay, at least the RNG there works unlike thepokies.net. STAY AWAY

July 28, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hey Steve, Thank you for sharing your experience, and we're sorry the sessions felt consistently unrewarding despite the amount you deposited.
We understand how frustrating it can feel to go through many spins without triggering features or seeing significant wins, however slot outcomes are determined by random number generators, and each spin is completely independent. This means results cannot be influenced or predicted, and extended losing or winning streaks can occur naturally across all games and providers due to variance.
If you have any questions about your gameplay history, the support team can provide a breakdown of your activity for transparency.

Kind regards, ThePokiesAU Team.

Rated 1 out of 5 stars

Easily the worst online casino

Easily the worst online casino, even worse than the obviously dodgy ones. It is quite obvious they have set the RTP for all slots as low as the providers will allow. I have never in my life played hundreds of slots with continuous losses. I understand "RNG" but also people need to understand that these sites do have some control over their games and payouts. I highly recommend AVOIDING this absolute bottom barrel site. Trash tier

July 23, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello Declan McLeod, Thank you for taking the time to explain your concerns in detail.
We understand that repeated losses across a large number of slots can feel unusual, however all game outcomes are generated by a certified Random Number Generator (RNG), which ensures each spin is completely independent and not influenced by previous results or gameplay patterns.
Could you let us know which specific slots or game providers you were playing, and roughly when this occurred? This will help the support team review your game history more accurately.

Kind regards, ThePokiesAU Team.

Rated 5 out of 5 stars

Love the pragmatic games 🙌🏾🤙🏾💙

July 17, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello Daniel Son, Thank you for the great feedback.
We're glad to hear you're enjoying the Pragmatic Play selection — they certainly have plenty of popular titles to explore 🙌🏾

Kind regards, ThePokiesAU Team.

Rated 1 out of 5 stars

PURE UTTER SCAM /AVOID

sighed up deposited a fair bit didnt get any win or bonues tryed talking to someone on chat was super unprofesonal then blocked my acc after getting abusive

July 2, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Dear UnluckyKat, Thank you for sharing what happened, and we're sorry your experience with both the games and live chat ended this way.
We'd like to understand the account closure more clearly: did the support agent explain whether the block was temporary, related to verification, or connected to the language used during the conversation? While abusive communication can lead to chat restrictions, you should still receive a clear explanation about your account status and any remaining balance. Please contact the support team through email and request a formal account review, including the chat transcript and reason for the restriction.

Kind regards, ThePokiesAU Team.

Rated 1 out of 5 stars

Not a good return after a win or help centre

After a win, they certainly stopped the games playing. My friends and family feel same. A bit dodgy and the customer service is not great. Been charged international transaction fees by them/transfer providers, but they claim they don't charge. It's not my financial institution charging me. Anyway, started off really good. Now I don't recommend.

May 31, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Dear BanksyBoi, Thank you for outlining the different issues you experienced, particularly the change in gameplay, the support response and the international transaction fees.
We understand why the experience would feel concerning after initially starting well.
Could you confirm how the fee appears on your bank statement and which payment method or transfer provider was used? Even where the platform itself does not apply a fee, an intermediary processor may classify the payment as international, but support should help identify the exact source rather than simply dismissing the charge.

Kind regards, ThePokiesAU Team.

Rated 1 out of 5 stars

I can’t even log in it won’t load

I can’t even log in it won’t load

June 5, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Dear Fixit, Thank you for letting us know, and we're sorry you haven't been able to access your account at all.
Does the page remain blank, keep loading continuously, or show a specific error message? Please try another browser or connection first, and if the issue continues, send the support team a screenshot along with the device and browser you're using so they can investigate the login problem properly.

Kind regards, ThePokiesAU Team.

Rated 5 out of 5 stars

Fantastic casino

Fantastic casino, huge variety to choose from, has all my favourite games, easy to use, fast and great customer service and support.

May 28, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hello Joanne Sayle, Thank you for such positive feedback.
We're delighted that the game variety, easy navigation and quick support have all contributed to a great experience for you.

Kind regards, ThePokiesAU Team.

Rated 5 out of 5 stars

It's great with no ads

It's great with no ads, no glitches, the app runs smooth and it's just so easy and relaxing to sit down with my spare time and have a game

May 11, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Hey Brett Christiansen, Thank you for the great feedback.
No ads, no glitches, and a smooth app that makes it easy to relax and enjoy a game — sounds like exactly the kind of experience players are after. Glad it's been so seamless for you.
Kind regards, ThePokiesAU Team.

Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM: you will be advised game play is based of random number generators. This is a LIE!.
Do not use this platform, you will NOT WIN ANYTHING

April 16, 2026
Unprompted review
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Reply from ThePokies.net Online Casino for Aussies 2026

Dear Barry, Thank you for sharing your experience, and we're sorry to hear it's been a frustrating one.
We understand how upsetting losses can feel, especially when they happen repeatedly. That said, all licensed platforms are required to operate on certified random number generators — outcomes are not predetermined. If you believe something was genuinely wrong with your experience, we'd encourage you to raise it formally with the platform's support team.
Kind regards, ThePokiesAU Team.

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