Thepoppershop Reviews 31

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Been buying from this store for some time now. orders dispatched quickly, never received fakes which can happen with some stores. Really great shop and great people,

Rated 1 out of 5 stars

Made an order, usually they arrive in 2 days, 4 days later nothing, parcel hasn't been delivered and they don't provide tracking number to track your order Don't reply to emails until like 2 days... See more

Rated 3 out of 5 stars

I Have used this company quite a few times and usually they dispatch on time, products are well packed but if they run out of a product they simply switch it for something else, always cheaper. They d... See more

Rated 5 out of 5 stars

Used three times since lockdown. Totally excellent. Product as described. Very well packaged and discreet. Had to email couple times cos didn’t get confirmation email BUT very fast reassuring response... See more

3.3

Average

TrustScore 3.5 out of 5

31 reviews

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Rated 1 out of 5 stars

Avoid at all costs.

They don’t reply to emails. The items they sell are really poor quality, and when you try to contact them they just ignore you. Avoid them at all costs.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

They don't reply to emails

Made an order, usually they arrive in 2 days, 4 days later nothing, parcel hasn't been delivered and they don't provide tracking number to track your order

Don't reply to emails until like 2 days later and give useless response basically saying just wait longer

I didn't receive an order, still waiting for my email reply to get a refund or re order, no idea where my actual order is

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great choice of aromas

Great choice of aromas, competitively priced, Good deals buy 5 get 6th one free etc. Aromas arrive in specified time in discreet packaging. Have been using this company, for a few years and never any issues. Highly recommend.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Useless customer service avoid

Useless customer service didn’t even dispatch to Royal Mail had a refund off my bank after being messed around 5 days when paid for a 24hr tracked service no items received ! Avoid this company .

March 10, 2025
Unprompted review
Rated 3 out of 5 stars

You dont always get what you order.

I Have used this company quite a few times and usually they dispatch on time, products are well packed but if they run out of a product they simply switch it for something else, always cheaper. They dont contact you and ask if you want another product or partial refund so its pot luck if you get what you order. Normally you do, two thirds of the time but they switched on me once too often.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great choice and Value

Great choice, great value and fast service. Excellent company, knowledgeable and helpful, I have been using them for a couple of years now and they have always been top notch.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Been using this company since lockdown…

Been using this company since lockdown when, shock horror! Sex shops shut. Using them regularly for 4 years. One and only time I didn't pay for signed delivery. They didn't arrive. I told them. And they sent me a new delivery free. Awesome company. Thank you x

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Please don’t trust this company

Please don’t trust this company, they will simply stop communicating with you should you have any issue. They sold me faulty goods and when I messaged they wanted me to return items and cover all postage- when I suggested they should cover postage as the fault lies with them, they simply stopped communicating. Since then they have simply ignored all messages. Have lost out financially and am escalating via a third party. They are a scam. Don’t trust them!

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great service, quick delivery and good prices

Used this company 4 times. Always quick to dispatch, and good prices. Wouldn't use anyone else now. Just one suggestion - if the customer chooses a trackable delivery service, ie Royal Mail next day, when you email to inform the order has been dispatched, please provide the tracking number in that email. I always have to email and ask for the info. Other than that, perfect!

August 3, 2022
Unprompted review
Rated 1 out of 5 stars

Selling inferior products.

I have purchased a tray of poppers twice. The second tray was very poor quality. They are useless within a day of opening. I emailed them but they didn't bother to answer. I tried to email again and their link to email no longer works. Avoid them at all costs.

February 5, 2022
Unprompted review

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