The Premium Fragrance Reviews 

160
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently mention that the fragrances smell wonderful, noting that they closely resemble the expensive original perfumes. Shoppers also truly appreciate the quick shipping times, helpful tracking details, and great overall value for money provided by the business. Buyers frequently state they would happily purchase more items in the future. However, some customers also noted that certain scents had a very weak strength or simply did not last long enough throughout the day. A few other people also felt that customer service was completely unresponsive when they reached out for assistance with missing or damaged orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the great value, lovely... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the wonderful scents,... See more

Delivery service

Users describe mixed interactions with delivery service, reflecting a wide range of differing experiences.... See more

Order

Consumers express mixed feelings regarding their order experiences. Some reviewers report significant... See more

Customer service

Clients share profound dissatisfaction with customer service, reporting that emails are returned unsent and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I purchased this as supposed to be similar to TF White Patchouli and although a pleasant powdery fragrance, I find it is nothing like White Patchouli, (I still have some of actual, I am able to com... See more

Company replied

Rated 2 out of 5 stars

I would like to see more information printed on the box and bottle..How much is in the bottle, the different notes of the perfume, The Name of the fragrance in bigger letters,not just stuck on the... See more

Rated 5 out of 5 stars

A returning customer, in three occasions. That is more telling, than other words I could add. Just great quality for a fraction of the originals prices

Company replied


Company details

  1. Perfume Store

Written by the company

Discover the budget-friendly alternative to luxury designer perfumes and aftershaves. Our smell-alike fragrances are vegan, cruelty-free, and proudly made in the United Kingdom.


Contact info

3.2

Average

TrustScore 3 out of 5

160 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.2

All reviews

(160)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Still waiting for customer service to respond

Ordered 4 air fresheners as gifts but they arrived 2 per box and not in individual packaging. I’ve emailed customer service twice and received no response. Really disappointing experience, especially as these were meant to be gifts.

May 10, 2026
Rated 1 out of 5 stars

The perfumed car scent exploded in my…

The perfumed car scent exploded in my car after 1 day, covering the interior of my new car in glass and the strong smell.
When I contacted them to advise, I’ve received no response or acknowledgement of my issue, just relentless requests to review my experience. Well here you go. Smells good, which is the only redeeming factor now my car reeks of the smell that covered my dashboard and seats

April 27, 2026
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Rated 1 out of 5 stars

I have returned my order

I have returned my order, but there seems to be a mistake in the Hermes tracking system stating that the package was delivered to me. This is not correct. The parcel is currently on its way back to the sender.

I kindly ask you to check this issue and release my payment through Klarna as soon as possible.

Thank you for your understanding.

March 31, 2026
Rated 1 out of 5 stars

DO NOT use this company!

DO NOT use this company!
I bought two Car air freshener fragrances and have them in my car for two weeks. Did everything I was supposed to with them and couldn’t smell them at all.
I’ve reached out to customer service three times now and it’s been over 3 weeks and no reply.
Really disappointed one of the fragrances was a gift and haven’t been able to give it. It’s just sat in the box.
If I could give minus one on the review I would

March 4, 2026
Unprompted review
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Rated 3 out of 5 stars

Bought 3*100ml bundle offer

Bought 3*100ml bundle offer. The ladies Ibiza 2 bottles (poison) was lovely . It smelt 80/90% the same as the original scent and longevity was excellent maybe as long as 10/12 hours. My Mrs was well impressed. She gave it 5 out of 5. However the Munich (Boss Intense) was a different story. Once applied it kind of smelt ok for 10/15 minutes then it all went down hill from there as it turned into something like WD40. After an hour you couldn’t smell anything which I guess was a good thing. Tried it for 2/3 days same result it’s proper nasty. Wanted to return it but couldn’t be asked so put it to the side might just give it to my neighbour as its his birthday next week Lol

March 12, 2026
Rated 5 out of 5 stars

It’s taken me a while to sit down and…

It’s taken me a while to sit down and write this. I bought three of their excellent scents about three weeks ago. This is the third time I have purchased the premium fragrance company and they are now my go to company for perfume.

As to the quality I can say that this is VERY close to what I was paying for before from other brands and was (pardon the pun) paying through the nose for.

Excellent products excellent value. I recommend them to everyone, if you’re reading this and thinking about giving them a try don t hesitate. It’s a win.

February 18, 2026
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Rated 5 out of 5 stars

Perfect

Best air freshener in 38years definitely buying more
Most recommend

February 2, 2026

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