Awesome! I just made my first purchase and I'm thrilled with the dresses. They're gorgeous, beautifully finished and made from high-quality fabrics. I ordered two dresses, but the sizes were too big,... See more
Company replied
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Review summary
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Based on these reviews
I'm very happy with my purchase! I ordered the Josephine Midi Dress and received it quickly with clear tracking information throughout. The dress looks exactly like the photos on the website — beautif... See more
This is my second time ordering and I had another great experience with The Pretty Dress Company. The dress I ordered was beautifully made with high-quality fabric and stitching, and it fit exactly as... See more
Company replied
I cannot thank Jo enough for all the help and support I received to ensure I received the dress in time. The dress is beautifully cut, the material is great quality and feels fabulous to wear. I hig... See more
Company replied
Company details
Written by the company
The Pretty Dress Company designs and makes beautiful dresses in the UK. Creating high quality, elegant dresses and clothing for the contemporary woman. Inspired by the silhouettes and glamour of the Golden Era of Fashion, our dresses are timeless and flattering. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.
Contact info
4.7
Excellent
3K reviews
Replied to 46% of negative reviews
Typically replies within 1 week
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Beautiful quality!
April 22, 2025
Reply from The Pretty Dress Company
Thank you so much for your lovely review! We’re delighted to hear you’re happy, your feedback truly means a lot to us. We hope you continue to enjoy your purchase and look forward to welcoming you back again soon.
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Amazing service from Jo perfect
Amazing service from Jo
So accommodating
Quality and fit of dress just perfect
Will definitely be shopping there again
April 17, 2026
Unprompted review
Reply from The Pretty Dress Company
Thank you so much for your wonderful review! We're thrilled to hear you had such a great experience! It’s great to hear the dress was a perfect fit and met your expectations for quality too. We really appreciate your kind words and look forward to welcoming you back again soon!
Perfect
I cannot thank Jo enough for all the help and support I received to ensure I received the dress in time.
The dress is beautifully cut, the material is great quality and feels fabulous to wear.
I highly recommend this company and I will most definitely purchase from here again.
April 10, 2026
Unprompted review
Reply from The Pretty Dress Company
Thank you for your kind review. We truly appreciate your comments regarding the design and quality of our dresses — it really does mean a lot to us and is very much appreciated.
What a beautiful dress
What a beautiful dress! I really enjoyed my experience shopping here. The pockets were a great touch , I will be back to order more !
January 14, 2026
Unprompted review
Reply from The Pretty Dress Company
Thank you so much for your lovely review! We’re thrilled to hear you loved your dress and appreciated the pockets — they’re one of our favourite details too. It’s wonderful to know you enjoyed your shopping experience with us, and we can’t wait to welcome you back for your next order!
Pretty big service for Pretty Little Dress
Unfortunately dress size ordered not big enough. Our fault. Dress was spot on and wife very disappointed not to be able to wear. Return via P.O. was simple but expensive compared to other internet suppliers. Refund was prompt and liked the acknowledgement of receipt.
February 23, 2026
Reply from The Pretty Dress Company
Thank you so much for your kind review! We’re delighted to hear that you found the dress beautiful and appreciated the quick refund process. We’re sorry the size wasn’t quite right this time — our sizing chart is designed to help with the perfect fit, but we completely understand how tricky it can be when ordering online.
We also appreciate your feedback regarding postage costs; we’re always reviewing our return options to make them as convenient and affordable as possible. We hope you’ll find the perfect fit next time, as it would be wonderful to serve you again.
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A gift for my wife which she loves
A gift for my wife which she loves. It is a size 10 which is accurate but perhaps snug. Just bear in mind when sizing. Well made and delivered swiftly, although rather tightly packed into a bundle than in a box. An area I’d say needs improving when spending £150 which is why I’ve given it 4 stars rather than 5.
February 23, 2026
Reply from The Pretty Dress Company
Thank you so much for taking the time to leave a review and for choosing The Pretty Dress Company as a gift for your wife — we’re delighted to hear she loves her dress! We appreciate your feedback on the fit and packaging, and we’ll certainly take your comments on board to enhance our presentation. It’s great to know you were pleased with the quality and delivery, and we hope your wife enjoys wearing her dress for many occasions to come.
The dresses are lovely but the sleeves…
The dresses are lovely but the sleeves are extremely tight. Not every size 8 has the arms of a child ! Some of us lost the weight and don't have the slimmest of arms.
Can't fault the material or the cut of the dress, although it was fun trying to get in and out of it alone !
February 23, 2026
Reply from The Pretty Dress Company
Thank you for sharing your feedback and kind words about our dresses — we’re so pleased you love the quality and cut. We’re sorry to hear the sleeves felt a little too snug and truly appreciate you taking the time to let us know. Feedback like this helps us review our sizing and improve future collections. If you'd like, our customer care team would be happy to assist with sizing advice or alternative styles that may offer a more comfortable fit.
Lovely dress
I bought the Hollywood pencil dress for my Son's wedding and it's beautiful although the colour doesn't do it justice on the website online, l bought the pale blue and it's is gorgeous 🥰 l wasn't sure what size to order so l checked the size guide and it fits perfectly l would definitely recommend l am very pleased and happy 😊
February 17, 2026
Unprompted review
Reply from The Pretty Dress Company
Thank you so much for your lovely review! We’re delighted to hear that you chose the Hollywood Pencil Dress for such a special occasion and that it was everything you hoped for. The pale blue is such a beautiful shade, and we’re thrilled to know it looked perfect on you. We're also glad our size guide helped you find your ideal fit. Wishing you a wonderful time at your son’s wedding, and thank you again for recommending us! 💙
Beautiful dress
Beautiful dress, lovely cut, great fabric, a dress with flow, lining, and pockets! I’m a fan!
January 22, 2026
Reply from The Pretty Dress Company
Thank you so much for your lovely review! We’re delighted to hear you love the dress — especially its fabric, cut, and those all-important pockets. It’s wonderful to know you’re a fan, and we hope you enjoy wearing it for many occasions to come! 💕
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Impossible to communicate with this company
I have tried to place an order with this company but the offer code they offered me will not work at checkout. I have emailed them and posted explaining on FB but my messages seem to be deleted. I am not impressed by their customer service.
February 4, 2026
Unprompted review
Reply from The Pretty Dress Company
Dear Tina,
We’re sorry to hear about your experience and appreciate you taking the time to let us know. We’ve checked our records and unfortunately haven’t received any emails from you, so it’s possible your message didn’t reach our inbox. We’d also like to reassure you that we don’t delete customer comments or messages on Facebook.
If you could please email us again at customerservice@theprettydresscompany.com, we’ll look into your offer code issue right away and make sure you can complete your order.
Thank you for your patience — we’d really like to get this sorted for you.
Reply from The Pretty Dress Company
Thank you so much for your lovely review – we’re thrilled to hear you loved your dress!
We take great pride in our fabrics and craftsmanship, so it means a lot that the quality stood out . We hope you feel amazing every time you wear it, and we’d love to welcome you back again soon for your next special dress.
Beautifully made dress.
Beautifully made dress.. fitted like a glove and was well
Admired at the ‘do’ I ordered it for .. prompt delivery
January 23, 2026
Reply from The Pretty Dress Company
Thank you so much for your wonderful feedback – we’re delighted to hear that your dress was so well admired at your event!
We’re also very happy that your delivery arrived promptly for your special occasion. We hope you’ll think of us again next time you need something special to wear.
Lovely - grey, but not dull!
Really good service. I knew the dress would not be ready for a month, but PDC kept me imformed about progress. Delivery was on time. The dress is great! Alison xx
January 16, 2026
Reply from The Pretty Dress Company
Thank you so much, Alison, for taking the time to share this lovely review.
We really appreciate your patience while your dress was being made, and we’re delighted to hear that the updates along the way were helpful and that delivery arrived on time. It’s wonderful to know you’re so pleased with the dress – we hope you enjoy wearing it, and we’d be delighted to help you again in the future.
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Lovely quality tartan fit and flare…
Lovely quality tartan fit and flare dress. Customer service responded quickly when I got in touch to ask about the pre-order status. They were also helpful in advance of ordering when I was unsure of sizing.
January 22, 2026
Reply from The Pretty Dress Company
Thank you so much for your lovely review.
We’re delighted to hear you’re happy with the quality of your tartan fit-and-flare dress and that it worked so well for you. It’s great to know our team were able to respond quickly about your pre-order and help with sizing in advance – we always want you to feel confident when you place your order. We hope you enjoy wearing your dress and look forward to helping you again in the future.
Awful experience
Making a dress for me, which was apparently initially in stock, have been waiting 6 months so far. Are flippant in their replies and now not even responding to my polite requests. Would not recommend, shocking service
January 28, 2026
Unprompted review
Reply from The Pretty Dress Company
Hi Ann,
We’re very sorry to read your review but believe there may be some confusion, as we have checked our records and do not have any order under your name or contact details. We’d never ignore a genuine customer enquiry, and we always aim to provide prompt and helpful service.
Could you please contact us directly at cusomerservice@theprettydresscompany.com with your order number or any proof of purchase so we can look into this further? If you did not place an order with us, it’s possible you’ve mistaken us for another company with a similar name.
Thank you for bringing this to our attention — we’d like to help clear this up as soon as possible.
Good for vintage style clothing
Vintage style cropped cardigan was just what I was looking for.
August 26, 2025
Reply from The Pretty Dress Company
Thank you so much for your review.
We’re delighted to hear that the vintage-style cropped cardigan was just what you were looking for. It’s always lovely to know when a piece matches someone’s style so well, and we hope you love wearing it.
Reply from The Pretty Dress Company
Thank you for taking the time to leave your feedback.
We’re sorry to hear the sizing wasn’t quite as you expected. Your comments are really helpful, and we’ll make sure they’re shared with the team as we continually review our size guidance. If you’d like any help with finding the best fit or with an exchange or return, our customer service team will be very happy to assist you.
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Reply from The Pretty Dress Company
Thank you for your wonderful feedback! 🌷
We are delighted to hear you were happy with our service, fast delivery, and that you’re so pleased with your dress. We hope you enjoy wearing it and look forward to welcoming you back to The Pretty Dress Company again soon. 💕
Beautiful dress quickly dispatched…
Beautiful dress quickly dispatched would highly recommend
December 23, 2025
Reply from The Pretty Dress Company
Thank you for your kind words! We are so pleased to hear that you love your dress and that it was dispatched quickly. Your recommendation means a great deal to us and we hope you enjoy wearing your new dress.
I still haven’t received my order
I still haven’t received my order. I also had to pay customs on it (to Ireland), which I was not expecting.
December 23, 2025
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