Thepretzelcompany Reviews 

195
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional freshness and delicious taste of the soft pretzels, highlighting how satisfying and perfect they are for any family gathering or everyday treat. People also deeply appreciate the convenient subscription services and fast, reliable deliveries that make it extremely easy to keep their homes constantly stocked. Some reviewers were not happy with unexpected delivery delays and occasional problems regarding moldy items discovered right upon opening the shipping boxes. A few customers experienced unusually long shipping times during the winter holidays and felt quite frustrated with the lack of helpful customer support options available to them.

What people talk about most

Product

Clients share positive opinions on product, describing the soft pretzels as delicious, incredibly fresh, and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing high satisfaction and stating they will... See more

Delivery service

Consumers find delivery service to be positive, consistently expressing great satisfaction with quick... See more

Subscription

Customers had positive experiences with subscription, noting that they love receiving monthly boxes of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your pretzels are perfect! What I want is a dozen advertisement cards with your company name, address and phone number and a place for me to add my name so when I brag about your pretzels I'll then re... See more

Rated 5 out of 5 stars

Ive been ordering these pretzels for my Oktoberfest party for years. This year we have 10 people in a beach house and did individual large pretzel charcuterie plates. It was a blast and of course deli... See more

Rated 5 out of 5 stars

I've always loved pretzels. I would always buy the store bought hard pretzels, however, I have enjoyed my new order of The Pretzel Company's Soft Pretzels. It's like eating soft pretzels at the fair... See more

Rated 5 out of 5 stars

The freshness of their pretzels is of the utmost quality. The taste is outstanding with the best flavor enhanced by the oven roasted outer crust. I have signed up for the subscription on a regular ba... See more


4.7

Excellent

TrustScore 4.5 out of 5

195 reviews

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No history of asking for reviews

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4.7

All reviews

(195)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Pretzels !

Great pretzels! I have ordered them several times and will continue to order more. So convenient since they keep in your freezer until you’re ready.

July 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Best pretzels

Best pretzels. Super easy subscription. Up the taste with butter instead of a splash of water before adding the salt,

July 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Pennsylvania, my home state and new favorite snack

Having grown up in Pennsylvania I often think back on my happiest times. On many occasions, that all revolved around food and in particular, the traditional foods found in Amish country. Potato chips, pretzels, and especially soft pretzels were a staple. Did I happen to mention the great buffets associated with this region. The Pretzel Company has struck a nerve with me, and it's a good one.
I love their story. I love their pretzels, whatever their shape and size. Just continue what you're doing. It's the best!

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

We love the Pretzels

We love the Pretzels - Shipping and Buying is super easy to do. We even had to reach out to Customer Service since a bunch of the Pretzels were not sealed properly and company sent us a new box overnight. Highly recommend for your Pretzel needs.

July 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Dude

Dude, these guys and gals nail that pretzel experience. Great pretzels delivered quickly. I always order more than I want so I can share and gift them. They're great to take with yourself to events and share with friends.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

These pretzels are so good

These pretzels are so good! Really easy to bake, and so fresh and the texture is perfect! I've reordered! Shipping was quick and the pretzels arrived frozen as expected. They are a wonderful treat!

May 6, 2026
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Rated 5 out of 5 stars

Pretzels are delicious and fresh!

Pretzels are delicious and fresh!
Enjoy them so much, don’t ever want to run out so finally subscribed to receive them regularly. The fellas are easy to work with and respond promptly if you have concerns.

July 17, 2026
Unprompted review
Rated 3 out of 5 stars

I like the pretzels but I do not like…

I like the pretzels but I do not like how they push a subscription at a lower price. I feel I am overpaying when I just order a box of pretzels.its too bad they have this business model. Then they encourage to write a review for a gift. How about pricing the pretzel fairly.

July 18, 2026
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Rated 5 out of 5 stars

These continue to be the best pretzels…

These continue to be the best pretzels we have ever had (including those we have had at Major League Baseball games!!). They are easy to freeze and pop into the oven for a reheat. And the spicy brown mustard is to die for!!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the bagel 🥯 package

I purchased the bagel 🥯 package. Yum!!! These pretzel bagels are better than store bought bagels themselves. Perfect with cream cheese and especially in place of burger buns too. I will definitely buy the bagel package again. Highly recommend.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

This is my second order

This is my second order, soon to be my third. I’ve been ordering the pretzel box with the mustard. They are absolutely the real thing just like I remember as a kid.
I’ve always enjoyed the salty pretzel and these are the best. My friends think so also as when they visit, it never fails that my supply dwindles. Give them a try, you won’t be disappointed. They’re a great add to a PACKERS GAME with friends.
GO PACK GO
Frank B. Green Bay Wisconsin

May 27, 2026
Unprompted review

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