The Process Experts Reviews 

112
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had to serve notice of eviction to a tenant and was worried about all the paperwork issues that had to be perfectly compliant. Irene was very reassuring as she clearly knew the process inside out. O... See more

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Rated 5 out of 5 stars

With just two days left on a five month notice period, and two weeks to go until the eviction rules changed our tenants told us they were not moving out. This was very stressful for us, but Clare assu... See more

Rated 5 out of 5 stars

Eddie has simply been astonishing from start to finish. He knows his stuff and is very edgy. He goes this extra mile to ensure your file is water tight to obtain the outcome you desire. I am extremely... See more

Rated 5 out of 5 stars

Eddie has been fantastic from day one. I first used his services in 2011, and many times since. He pays great attention to detail, never rushes, and makes doubly sure that everything is watertight b... See more

Company details

  1. Legal Services

Written by the company

Navigating tenant evictions under the Renters’ Rights Act has become a legal minefield. The system is heavily skewed, and even a single minor administrative mistake on a Section 8 notice will derail your case, resetting a stressful, months-long process back to the beginning. You don't need to fight this alone, and you don't need to pay exorbitant hourly legal fees to fix it. The most significant change in the Act. From 1 May 2026, landlords will no longer be able to serve a Section 21 notice to evict a tenant without providing a reason. The ‘accelerated procedure’ — which allowed eviction without a court hearing — is also abolished. Landlords must now use the Section 8 possession procedure, citing a specific statutory ground and providing evidence. In almost all cases, a court hearing will be required. New & Updated Section 8 Grounds for Possession: Section 8 becomes the only route to possession. The grounds fall into two categories: Mandatory Grounds (Court Must Grant Possession) Selling the property: You may use a mandatory ground to sell, but not in the first 12 months of a tenancy. Four months’ notice must be given. Moving in: If you (or a close family member) wish to move into the property, the same 12-month restriction and 4-month notice period apply. Serious rent arrears: The mandatory eviction threshold rises from 2 months to 3 months’ arrears. Major renovation: Possession is available where substantial works require vacant possession. Discretionary Grounds (Court Weighs Up Circumstances) Anti-social behaviour, persistent minor rent arrears, breach of tenancy terms, and other grounds remain, but a judge will consider all evidence from both sides. What this means in practice Landlords should keep thorough records throughout every tenancy — rent payment history, maintenance requests, communications, and inspection reports. End of Fixed-Term Tenancies — All Tenancies Become Periodic From 1 May 2026, all tenancies — both new and existing — will automatically become periodic (open-ended, rolling month-to-month or week-to-week). Fixed-term tenancy agreements will no longer be permitted. Tenants can end their tenancy at any time with two months’ written notice. There is no minimum tenancy period under the Act, meaning a tenant could, in theory, give notice on day one.


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4.9

Excellent

TrustScore 5 out of 5

112 reviews

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4.9

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(112)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

I truly appreciate how smoothly clare…

I truly appreciate how smoothly clare at the process experts handled the entire process keeping me updated the whole time they are professional and efficient ..any questions or problem was sorted out immediately..i can highly recommend their service's to any property owner..big thanks to clair and Andrew at eviction experts...they ARE the experts!!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Support

Clare provided absolutely invaluable support and guidance throughout the entire Section 21 process. From start to finish, she was always at the end of the phone, ready and willing to help with any questions or concerns I had. Her expertise was clear at every stage, and she navigated the challenges of dealing with nightmare tenants with professionalism and patience.

Even when the case went to a hearing, Clare was there to offer reassurance and put me in touch with an excellent legal advocate to support me on the day. Thanks to her help, I successfully regained possession of my property.

As a landlord, it can often feel like you’re on your own and one slip up in the paperwork and you're back to square one! But Clare made sure everything was in order and gave me crucial, reliable support every step of the way. I can’t recommend her highly enough.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

The Process Experts Experience

Recently used the service’s of
The Process Experts to assist in the
repossession of a UK property after I had issued a S21 notice to tenants.

Clare’s knowledge and assistance was invaluable and the whole process ran surprisingly smoothly, a small blip was handled adroitly and showed Clare’s integrity is beyond reproach.

Ultimately I received a judgment in my favour which encouraged the tenants to vacate my property prior to the repossession date.

If you need a no nonsense professional to help you get your property back please contact Clare Fawcett.
Very highly recommended.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Tenant eviction - done quick and easy

I recently worked with Clare on the eviction of a problematic tenant, and I couldn’t be more impressed with the professionalism, efficiency, and support she provided throughout the entire process. From the outset, Clare was clear, knowledgeable, and incredibly reassuring. She took the time to explain every step of the eviction procedure in a way that was easy to understand and kept me informed at all times.

What really stood out was Clare’s attention to detail and her commitment to ensuring everything was handled legally and correctly. She managed all communications and paperwork promptly and professionally, significantly reducing the stress and uncertainty that usually comes with these situations.

Thanks to Clare’s expertise and guidance, the eviction was completed smoothly and without unnecessary delays. Her calm, confident approach made a difficult situation much easier to navigate, and I felt supported from beginning to end.

If you’re facing a similar challenge, I highly recommend Clare. She is not only highly competent but also approachable and compassionate—qualities that make a real difference when dealing with sensitive tenancy issues. I’m extremely grateful for her help and wouldn’t hesitate to use her services again in the future.

August 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Supportive and very helpful

I found Clare very helpful and supportive. Giving her a call meant you felt like you were talking to someone who was experienced and willing and ready to help. I didn't use Clare for the full process but still found her very supportive. I would recommend her.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Clare is really a star

This is my second 5-star review for Clare.

My tenant disappeared and did not return keys even though I had a possession order for him to leave within 14 days. If I went through the bailiff process, this might take up another 6 to 8 weeks.
Thanks Clare for advising me to put up an abandonment notice on the door instead of waiting for the bailiff to come. I finally got back my property. Clare is more helpful and knowledgeable than my property agent. I am so lucky to have Clare to help me for the whole eviction process.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Super Service!

What a breath of fresh air to received such a super service from start to finish. Clare was exceptional and went above and beyond throughout the whole process. Not once did I have to chase her. She always came back to me with positive guidance. She is really knowledgeable and gave good advice throughout. If you are not sure whether to use someone for this process, don't hesitate and call! It was worth every penny and I have my property back. Thanks a million Clare!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Reassuring, professional and expert service

We reached out to Clare for assistance with a challenging tenant eviction case. Clare guided us through each step, providing reassurance and comfort during a highly stressful time. Clare's expertise in the field was evident—she handled paperwork efficiently and quickly. More importantly, she showed understanding and empathy for the emotional aspects, which was very reassuring. With Clare's help, we successfully evicted the tenant, and everything went smoothly. It was far better than attempting it ourselves. Thank you, Clare, for all your support. We highly recommend her services.

April 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Nothing was too much trouble. Great Company

From day one to the very end, just wonderful attention from Clare, nothing was too much trouble for her.
I called her several times as I had big problems from my obusive tenants. She assured me all would be fine and she would get them out and not to worry.
She was always on the other end of the phone for me.
Thank you Clare so much for your help and care.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, efficient service

Clare really knew everything about the process and made the whole experience easy to the point of getting the possession order on paper.

March 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service from this company and…

Excellent service from this company and the desired result.
Clare was very helpful throughout what can be a stressful process to regain possession of your property.
Excellent telephone and email communication throughout the process.
👍

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly professional and efficient…

Highly professional and efficient service provided. Clare picked up my case and I can honestly say she made a stressful situation much easier to handle with her expert knowledge, advice and support. I was guided through the entire eviction process smoothly and kept up to date at all times ensuring everything was handled legally and swiftly. Clare was always available whenever I needed to reach out and she responded to all my queries within a timely manner. Overall I would highly recommend and I couldn’t have asked for better assistance throughout the process.

I would to thank Clare and the team and will definitely be using them again when required. Highly recommended!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service! Clare has been very helpful and efficient, we are grateful for her support throughout. Thank you!

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

I don’t usually leave reviews but was…

I don’t usually leave reviews but was so impressed with Clare that I feel compelled to.
My heartfelt thanks to Clare for all of her help in reclaiming our property. From our first contact she was very understanding and empathetic and made us feel reassured throughout the whole process thanks to her expert knowledge, guidance and professionalism.

January 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Five Stars

Dear Clare. Thank you so much for your patience, attentiveness and reassurance during a very stressful time when I was attempting to evict a very troublesome tenant. In the event I didn't require your services as she finally left, albeit unwillingly.
But your support during this time was invaluable. I also need to say that compared to having to bring in a solicitor to sort things out, your fees would have been extremely good value. I wouldn't have a moment's hesitation in recommending your firm to anyone needing to evict a difficult tenant. regards margaret wood

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

My heartfelt gratitude to The Process Experts

Well, what can I say other than THANK YOU to Clare and The Process Experts for a BRILLIANT job. I've just got my property back today thanks to Clare. To anyone trying to regain possession of a property, DO NOT try to D.I.Y it. Possession proceedings are a minefield and your DIY attempt is likely to get thrown out by a judge on a technicality or procedural error. These days you really do need the services of an eviction specialist and I have only the highest praise for The Process Experts. As for solicitors, many of them lack the requisite experience in regaining possession of a property whereas for eviction specialists like The Process Experts, this is their bread and butter. Plus they're far most cost-effective than using a solicitor (who'll probably mess it up anyway).

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Clare was extremely knowledgeable

Clare was extremely knowledgeable, competent, responsive and professional. It was a pleasure to work with her.

December 19, 2024
Unprompted review
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Reply from The Process Experts

Thank you for that. We do our best.

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