Rebrand going well so far, better customer service and fast response times. Currently on my phase 2 challenge and the team has been helpful. Will update the review once I receive my funded account.
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Passed my challenge made profits in funded phase but got my payout rejected and account terminated due to braking some rules. I agree that I broke one rule as one trade was closed during news rele... See more
Company replied
I Love Thepropvault prop firm because support are very responsive and i love the community.I will buy bigger account when i reach payout in the future.I hope thepropvault can be the best propfirm in t... See more
Best prop firm , never had problems, 24h support in case needed, won a account and already getting processed immediately Thank you for the opportunity
Replied to 40% of negative reviews
Typically replies within 24 hours
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Delayed funding and crappy support
I am absolutely pissed up. Wasted my time, money and efforts. I passed 25k account. Waited almost a week to receive a trading agreement. Signed the agreement and it is 1 week counting, I still have not received an account.
No communications whatsoever.
This a huge red flag.
If it takes so long to get an account with no communications even after I have sent an email to inquire why I have not been funded, it may probably take forever to get payout.
the prop vault is a completely fraudulent company
the prop vault is a completely fraudulent company。
i pass the two phase of the challenge ,but they didnot give me the funded account ,and i unable to contact with them。
i passed the two phase of the chanllenge on may
08,then i contact the prop valult ,they said reviews can take up to 72 business hours.until now i didnot receive the funded account,i send them an email,but they did not reply to me .
Stay away
Passed my challenge made profits in funded phase but got my payout rejected and account terminated due to braking some rules. I agree that I broke one rule as one trade was closed during news release but the funny thing is they found so many beaches in my trading that not just all my profits were deducted as penalty but actually twice more than I made??
How is it possible to get more deductions than profits you've made ?
They're good with communication but when I reached out to get explanation on why my account had been terminated they made me feel like an enemy there even treating me with they legal team if I leave a negative review. I have all messages to prove.
I guess that if you stuck to all weird rules they impose on traders you'd get a payout eventually but why would you subject yourself to so many unnecessary restrictions when there are much better prop forms out there?

Reply from Thepropvault
Experience with TPV payout
Firstly, if i could give this a negative
1000 and more i would.. Wanted to share my experience with everyone whom this review can help. I've been trading with Thepropvault for awhile since they took over bespoke I finally got funded and made profits to withdraw...Now here it comes, my withdrawal got denied because they said I've broken a rule or rules...Their rules are for funded account is 2% risk per trade setup on account balance, my account is 25k so 2% risk would be $500 per trade setup... after they denied it because of that I reached out to them Conbard whom it the management said I didn't have any sl. I told him your rules don't state I need a sl.. and honestly I don't use sl as many traders however I have a mental sl, then he proceeds to tell me I broke the 20% consistency profit rule which states i can't make more that 20% of my cumulative profits.. now no one knows how much they will profit and I don't think some should lose an account over making profits just continue trading until rule is satisfied for 20% profits... after reaching out multiple times I feel they don't want to payout he keeps telling me about sl and again no where in the rules says i need a sl.. then he shows me 1 trade where i have 2 position and says I broke the rule cause both equal over the $500 loss, I told him that 2 different trade even if pair and your rules is 2% per trade setup just 1 position is 1 trade 2 position 2 trades.. then Mr. Conbard tries to be little me and act smart asking if I don't know how to use Google? What does that have to do with my situation? And when I ask to send my issue higher up he says no he is the higher up. If he is higher up this company don't have long to last and that my opinion... also if I've broken a rule my account would've been breached and lock however my account is still active..I've gotten payout from other firms even bespoke no issues but this first time with TPV no good.. making up rules as they go along even ask to show me where in their rules or says I need a sl and everyone will see my trades none of my loss went over $500. So I hope this helps everyone and hopefully some with higher in the company can reach out and rectify my situation..

Reply from Thepropvault
Delayed payout
Experience from TheFXPropTrader
I am CJdupFX, owner of TheFXPropTrader.com and I do reviews of prop firms. I can 100% tell you guys to stay away from this absolute scam of a firm. Not sure where they buy there reviews. I bought my challenge to test them. Passed phase 1 and phase 2 easy. Waited 10 days for my funded account. Did 2 trades to make $900 profit before I sent in my withdrawal request. 1 week later, I see they have "FAILED" my account. No withdrawal, no response. They use to be Bespoke Funding and the same happened there. Stay away from them. Trust me. You can check my honest reviews on my website and youtube.

Reply from Thepropvault
No payout issues ,Their platform is…
No payout issues ,Their platform is smooth, rules are clear, and support is responsive. Great customer service
The customer support is excellent
The customer support is top notch, the firm has no hidden rules, very good spread, no delayed payout either which is great. I hope to grow to be a better trader under them.
I trust Theprovalt firm
I trust Theprovalt firm,
Especially the way they treat people's
Excellent support team with fast…
Excellent support team with fast response
This is good experience propfirm
This is good experience propfirm, best service and trusted
For those who are serious about their…
For those who are serious about their trading journey, Thepropvault is the best company for you to invest and grow 🪴 your capital.
This propfirm has a goof user interface…
This propfirm has a goof user interface that is suited for good customer interaction and also a wonderful customer service, my experience with the firm was wholesome. I give you a 5
Prop vault stand for transparency
Prop vault stand for transparency, fast payout.they are one of the best in the industry
Their tight spreads are a game-changer…
Their tight spreads are a game-changer for scalping and risk management. The 90% profit split and 120% fee refund are huge perks. Highly recommended for dedicated traders.
Best prop firm
Best prop firm , never had problems, 24h support in case needed, won a account and already getting processed immediately
Thank you for the opportunity
They've brought positive revolution to…
They've brought positive revolution to the retail proprietary industry.
- The customer service is top notch
- Lenient Rules and Amenable CEO
- High recommended 💯❤️
It a good firm
It a good firm, they are well organized and are diligently working to ensure the traders comfortability.
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