The Radiator Warehouse Reviews 941

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 467 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, highlighting their quality and efficiency. Many people are also very satisfied with the delivery service, noting its speed and reliability, with items often arriving quickly and well-packaged. The overall service, including the ordering process and customer support, is consistently described as excellent, making for a smooth and positive experience. However, some customers also noted issues with damaged items upon arrival, suggesting problems with the courier company. A few other people also felt that there were occasional problems with missing parts or incorrect items being sent, though these issues were often resolved by the company.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, competitive... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight fast and prompt delivery,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy, whether... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality and value for money of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rush job requiring a really quick turn around. Super helpful staff who were available to answer a phone call, as opposed to going round the houses and filling in web based enquiry forms! Ordered and c... See more

Company replied

Rated 5 out of 5 stars

We ordered a vertical 1.6 metre Galaxy Blue radiator for the bathroom, we chose this company based on reviews and value for money. The website is really user-friendly as well. The first radiator arr... See more

Company replied

Rated 5 out of 5 stars

Ordered 6 radiators delivered within 3 days Good quality and cracking price Found blank plugs missing Emailed customer service response within 24 hours Replacement blanking plugs received wi... See more

Company replied

Rated 5 out of 5 stars

Looking for a vertical designer Radiator and saw the advert on GB News. Basically it then became part of my usual research into prices, delivery date size etc. The price was right (Isn't that's what... See more

Company replied


Company details

  1. Radiator Shop

Written by the company

The Radiator Warehouse offers a full range of designer radiators and towel radiators to suit all rooms and sizes for various heat output requirements. We offer same day collection during opening times and free UK delivery. Our support team is happy to help with any questions you may have call us on 01772 280135 or chat with our experts online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

941 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great price

Great price, very good radiator and delivery as promised. Excellent service

January 19, 2026
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Reply from The Radiator Warehouse

Hi Hotfoot, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good communication and quality products.

January 4, 2026
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Reply from The Radiator Warehouse

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

it all works !

January 10, 2026
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Reply from The Radiator Warehouse

Hi Gavin, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars
The Radiator Warehouse logo

Reply from The Radiator Warehouse

Hi John, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Great customer service

Great customer service. Quick delivery and very helpful when I wanted to return the item as I decided to not to install the radiator. Many thanks.

February 7, 2026
Unprompted review
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Reply from The Radiator Warehouse

Hi Sam, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Clockwork operation

This order went like clockworks. The product was described accurately and delivery was prompt. It has now been installed and works beyond my expectations. Many thanks

January 16, 2026
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Reply from The Radiator Warehouse

Hi Iain, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Great products at a fair price with…

Great products at a fair price with quick delivery,what more could you want!!

January 9, 2026
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Reply from The Radiator Warehouse

Hi Peter, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 3 out of 5 stars

Told they'd tried to deliver !!!!…

Easy to order but after waiting in all day for our delivery we received a message to say that sorry they'd missed us and to arrange a new date for delivery. At no time was a delivery attempted. It was eventually delivered but we had to put off our plumber until the following weekend.

January 15, 2026
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Reply from The Radiator Warehouse

Hi Glenn, thanks for your feedback. We’re sorry for the inconvenience caused.

The courier advised us that a delivery attempt was made on 15/01, so we apologise if this information was incorrect.

We’re glad to hear the goods have now been delivered, but we appreciate the frustration this caused and are sorry for the disruption to your plans. Thank you - Cameron, Sales Manager

Rated 5 out of 5 stars

Had a lot of trouble with another…

Had a lot of trouble with another company as they wouldn’t heat up so gave these ago with the same radiators and they are fantastic work as they should

January 2, 2026
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Reply from The Radiator Warehouse

Hi Alison, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Good product

Good product, prompt delivery, good value for money

Would recommend this product

January 14, 2026
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Reply from The Radiator Warehouse

Hi Linda, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Good hassle free service

Good hassle free service

January 14, 2026
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Reply from The Radiator Warehouse

Hi Chris, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

easy to use website and prompt…

easy to use website and prompt delivery, great radiators too

January 14, 2026
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Reply from The Radiator Warehouse

Hi Steve, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Would recommend using this company

I was really happy with the website which was easy to navigate and there was plenty of choice.
The delivery was also fairly quick and delivery drivers really helpful where I wanted them storing prior to being installed.
Definitely recommend them if you are looking to replace your radiators and the prices are really good.

January 14, 2026
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Reply from The Radiator Warehouse

Hi Linda, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Anthracite vertical rads

Excellent service,Chris w really looked after me with some vertical rads.

January 26, 2026
Unprompted review
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Reply from The Radiator Warehouse

Hi James, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Fair price

Fair price , local company to me , delivered when said , good condition items

January 4, 2026
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Reply from The Radiator Warehouse

Hi Adrian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Excellent service & quality

Excellent service & quality, thank you.

January 14, 2026
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Reply from The Radiator Warehouse

Hi Mr Galley, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Staff honest

Staff honest , to the point and knowledgeable.

January 5, 2026
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Reply from The Radiator Warehouse

Hi Andrew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

We ordered a vertical 1.6 metre Galaxy…

We ordered a vertical 1.6 metre Galaxy Blue radiator for the bathroom, we chose this company based on reviews and value for money. The website is really user-friendly as well.
The first radiator arrived and there was a fault with it, but Stacey quickly sorted a replacement and this one was perfect, wish I could post photos on here, it looks amazing.
We also ordered two chrome towel rails which give it added bling!

January 28, 2026
Unprompted review
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Reply from The Radiator Warehouse

Hi Adrian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Fabulous …

Great choice of colours and designs fast delivery and well packaged to avoid damage

December 23, 2025
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Reply from The Radiator Warehouse

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Ordered a three column radiator which…

Ordered a three column radiator which looks great now it has been fitted. Very happy with the price, and delivery was very quick. Have used this company twice before, and will be using them again.

December 30, 2025
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Reply from The Radiator Warehouse

Hi S Cuthbert, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

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