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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, noting significant improvements in hair fullness, new growth, and reduced shedding. Many users appreciate the high quality of the product and its user-friendly design, often highlighting its ease of use and comfortable wear. People also commend the staff for their helpfulness and positive attitude. However, some customers also noted issues with customer service, describing it as unhelpful or inefficient in resolving problems, particularly concerning charging issues or product malfunctions. A few other people also felt that the product did not work as expected, or even led to negative results like increased hair loss.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers praise its effectiveness in reducing... See more

Quality

Users describe positive interactions with product quality. Many reviewers report that their hair loss has... See more

User experience

Consumers find the user experience to be largely positive, praising the product's ease of use and... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the excellent, helpful, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and knowledge.... See more

Based on these reviews

Rated 5 out of 5 stars

The Theradome has definitely helped increase my post menopausal lack of hair. I have always had fine thin hair but after age 60 it was dramatically apparent. I have definitely noticed increase full... See more

Rated 5 out of 5 stars

I began losing a significant amount of hair from stress when I started my PhD program, which led me to explore red light therapy as a potential solution. After some research, I decided to try the Ther... See more

Rated 5 out of 5 stars

The Theradome helmet is an integral part of my overall hair care routine! I use it first thing in the morning while I have my coffee and 20 mins later the treatment is done! There is new visible grow... See more

Rated 5 out of 5 stars

I have been using the Theradome PRO for quite a while and absolutely love it. Hair shedding stopped almost immediately and regrowth became noticeable in about 6-8 weeks. It is so easy to use; just pu... See more


Company details

  1. Hair Product Store

Information provided by various external sources

Laser hair growth treatment from the comfort of home. Doctor recommended for hair regrowth, Theradome is the only cordless laser hair helmet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

559 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The Hair helmet that actually stopped my shedding!

I will write another review after a few months but for now, after just 7 treatments, the shedding I was experiencing has improved. I use to run my hand through my hair and no matter if I just brushed my hair, lots of strands would be in my hands or I would feel them tickle my face or shoulders when they would randomly just fall out. Before using the Theradome LH80, after shampooing my hair the drain would have so much hair in the strainer. It would freak me out. I would think, at this rate, I won’t have enough hair to put in a ponytail! I am post menopausal and I believe this has contributed to the hair shedding. I started taking a hair supplement a few months ago but it wasn’t until I started using the helmet twice a week along with the supplement that I noticed a difference. I’m very hopeful that in 3-6 months my hair will be fuller and healthier. I will circle back later on and update my progress. The price is $$$ but to me it’s worth it. Consistency is key!!!!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Red Light and Theradome - great combo

The Theradome helmet is an integral part of my overall hair care routine! I use it first thing in the morning while I have my coffee and 20 mins later the treatment is done! There is new visible growth along the crown and hair line and I'm sure this is occurring elsewhere as the volume is thicker.

March 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Horrible

Horrible. Today is Mar 4 and I still didn’t receive my order from Feb 9. They charged for the full amount upfront and couldn’t say when they are able to ship.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Transformative

This device is remarkable. I’ve been struggling for years with hair thinning and Theradome is a game changer. My hair is fuller and has more volume thanks to decreased shedding, and continues to improve as time goes by. So many new hairs are sprouting as well. It is worth the investment in yourself to buy this. Highly recommend.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Three weeks and waiting on shipping

I can’t rate the product because I haven’t received it yet. Website says ships in 2-7 business days. It has been weeks and customer service just says sorry, they are backordered. Well then make that note on your website and don’t promise speedy shipping and maybe quit blasting advertising all over social media if you can’t keep up. I ordered this three weeks ago and it hasn’t shipped yet.

February 8, 2026
Unprompted review
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Rated 5 out of 5 stars

My Theradome is Truly Amazing!

I really wanted to share my gratefulness for the Theradome product. I have used this helmet for approximately a year now. Best birthday gift ever, I feel more youthful, I've loved it since I first received it! What I love most of all is the effectiveness of the product as it has proven to give me great results which has boosted my confidence. Also the absolute ease of being able to sit comfortably in front of my television and receive treatments. Truly a blessing and I am so absolutely thrilled. Thank you Theradome!!!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

This is a product that works

This is a product that works. Everyone says my hair is coming back. People are buying Theradomes based on seeing my improved hair. Thanks!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Good product, good service!

Good product, good service!

I've been using my Theradome for quite a few years now, and my hair doesn't seem to be getting any thinner.

Thank you!

February 10, 2026
Unprompted review
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Rated 5 out of 5 stars

The Theradome has definitely helped…

The Theradome has definitely helped increase my post menopausal lack of hair. I have always had fine thin hair but after age 60 it was dramatically apparent. I have definitely noticed increase fullness at the crown and lots of new growth at my temples and hairline since starting this. It did take awhile to notice so I would advise commitment and patience. I use the device once every 3-4 days for the 20 minute time period. My hairstylist mentioned that she is now seeing more fullness and new growth and I had not mentioned anything about what I was doing.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Had Theradome for years and noticed its effects and I went throught a period of hair loss and relyed on it once again and was not dissapointed.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Preventing female pattern hair thinning

A few years ago I was losing a lot of hair and my dermatologist told me about Theradome being effective so I ordered it. In these 4-5 years my hair has not thinned anymore and has grown longer and doesn’t shed much at all. Glad I can prevent hair loss as I get older with this.

February 10, 2026
Unprompted review
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Rated 1 out of 5 stars

CUSTOMER SERVICE IS JUST AWFUL!

CUSTOMER SERVICE IS JUST AWFUL!! It's 2/23. I ordered one on 1/22 and have yet to receive. Several times I've tried contacting customer service by both phone and email without a response. I am now disputing the charge through my credit card company. RUN AWAY FROM THIS COMPANY!

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE!

BEWARE!
If I could leave zero stars I would! I don’t know how well the Thermadome works at growing because I still have never received it! Even though it was ordered on 1/11 and I paid for 2nd day air delivery! Good luck receiving your order!! They will charge yout credit card immediately but you won’t get your delivery. I called twice chewing on my order. First they told me I it would ship out on 1/23! Said it had to do with a discount I had gotten when ordering it! It’s was 845.00 plus express 2nd day air! When it never came! I called back! Then they informed me they need a part for production and would have the part by the week of February 2nd.
I called today and this time no one even answered! I left a message to please cancel and refund me for the Thermadome I had never received! Very disappointing!!

February 5, 2026
Unprompted review

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