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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, noting significant improvements in hair fullness, new growth, and reduced shedding. Many users appreciate the high quality of the product and its user-friendly design, often highlighting its ease of use and comfortable wear. People also commend the staff for their helpfulness and positive attitude. However, some customers also noted issues with customer service, describing it as unhelpful or inefficient in resolving problems, particularly concerning charging issues or product malfunctions. A few other people also felt that the product did not work as expected, or even led to negative results like increased hair loss.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers praise its effectiveness in reducing... See more

Quality

Users describe positive interactions with product quality. Many reviewers report that their hair loss has... See more

User experience

Consumers find the user experience to be largely positive, praising the product's ease of use and... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the excellent, helpful, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and knowledge.... See more

Based on these reviews

Rated 5 out of 5 stars

The Theradome has definitely helped increase my post menopausal lack of hair. I have always had fine thin hair but after age 60 it was dramatically apparent. I have definitely noticed increase full... See more

Rated 5 out of 5 stars

I began losing a significant amount of hair from stress when I started my PhD program, which led me to explore red light therapy as a potential solution. After some research, I decided to try the Ther... See more

Rated 5 out of 5 stars

The Theradome helmet is an integral part of my overall hair care routine! I use it first thing in the morning while I have my coffee and 20 mins later the treatment is done! There is new visible grow... See more

Rated 5 out of 5 stars

I have been using the Theradome PRO for quite a while and absolutely love it. Hair shedding stopped almost immediately and regrowth became noticeable in about 6-8 weeks. It is so easy to use; just pu... See more


Company details

  1. Hair Product Store

Information provided by various external sources

Laser hair growth treatment from the comfort of home. Doctor recommended for hair regrowth, Theradome is the only cordless laser hair helmet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

559 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hair stopped falling out

I bought this from Costco about three months ago, completed about 50 treatments so far, and I have noticed an improvement in my hair. It has stopped falling out and it looks thicker and looks healthier. I’m very pleased so far and I would recommend this product without hesitation. I have also been following their recommendation and using an anti-fungal shampoo a couple times a week also.

May 19, 2025
Unprompted review
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Rated 5 out of 5 stars

For anyone who is condering a…

For anyone who is condering a Theradome, I highly recommend it! I purchased the EVO version and I continue using it now for a year. It takes a few months at the beginning to notice progress but be patient, be consistent and you will be rewarded with new growth! I am in the habit of putting it on almost every night while I read something for 20 minutes. Prior to use, I had a hard time covering my scalp when combing my hair. My EVO has really made a difference! The helmet was a bit large for my small head but it comes with 3 foam pieces to insert inside to give a better fit to smaller heads. Great product that works!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

So simple to use!

I love this non-invasive, comfortable method to stimulate hair growth. Theradome even talks to you to let you know how much time is remaining on your treatment episode. It shuts itself off when the time is up.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Theradome Works

I purchased the Theradome PRO LH80 and I have been using it for 2 years with excellent results. I saw new hair growth in the front and back after a few months that has continued to improve. I am very happy with the results and believe this is a very effective way to combat hair loss.

May 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrible customer experience

Horrible customer experience

I must say the CS is horrible.
I was requested to pay twice for the product. After a month of not receiving it, I noticed the transaction was done twice, and the CS employee forgot to proceed with my order. I was refunded without receiving nor a discount nor the team proceeding for a correct order. While I requested the team to send me a second link to proceed with the payment regardless of out happened - I was ghosted

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Shedding greatly reduced after only 4 sessions!

I bought this a week ago and after only 4 20 minutes sessions I was shocked to find almost no hair in my hairbrush after I brushed my waist long hair! Just two days ago I was getting a hairbrush full of hair every time I brushed! My hair has been excessively shedding for the past couple years and has thinned quite a bit, I’ve tried many things that didn’t help: Rosemary oil, ylang ylang oil, saw palmetto oil, horsetail, peppermint oil, Vegamour, homeopathic remedies for hair loss, progesterone, etc. My hair loss is caused by extreme stress.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Results

I saw a dramatic decrease in hair loss within 2 weeks. Their customer service team is awesome!

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Theradome EVO LH40

I purchased the Theradome EVO LH40 in February and by mid-April I noticed some new hair growth. A friend recommended it so I decided to try it because at 74 who isn’t losing their hair! I should have started earlier. I will keep using the ref light helmet indefinitely.

April 23, 2025
Unprompted review
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Rated 5 out of 5 stars

I have been using the Pro helmet for…over a year

I have been using the Pro helmet for over a year now and can tell a difference in my hair . I have done 173 treatments . My hairdresser even noticed that my hair is fuller and it truly feels thicker . It only takes 15 minutes a day and I still can work and do other things while wearing it . I am so happy with mine that I just ordered my son one as a gift.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Autoimmune disease hair loss

theradome was recommended by my hair loss dermatologist. i have an autoimmune disease that causes permanent hair loss. since using theradome and other treatments prescribed, i have maintained and not lost any additional hair.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Cap Fits Well!

The Theradome cap fits well and is very comfortable. It has helped some of my problem areas begin to show promise (along with my regular hair-growth regimen). The customer service team is also very helpful. Theradome has trichologists on their team who will connect with you for consultation.

April 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Its working!

Seems to be working. Ive had over 70 treatments. Easy to use while watching TV on the couch. Less noticabl loss on my pillow and some new growth observed.

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

Theradome produces results!

This product really works. I've been using for a while and have noticed that my hair is maintaining its thickness. I would recommend it for those concerned about hair loss.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Continue to see results

I continue to see results when I use my Theradome on a regular basis. I am so thrilled when my hair stylist points out new growth. It is so easy to use. It was definitely worth it to invest in getting a Theradome.

April 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Terrific product/support

Purchased in 11/20. Noticed total reduction in hair loss and new young hair growth. This product was recommended to me by my doctor doing prp treatments. I had a problem a few months ago with it not charging and I could not figure out what was wrong. Called their support and immediately the rep gave me a couple of things to do to reset the helmet and assured me if it didnt work they would help me with anything I needed to fix it. Her suggestion worked. It needed a little reboot I guess. It has been working fine ever since. No problems at all. As my doctor told me "Dont go for any other brand except the Thermadome. Glad I did.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

After 6 months, I’m seeing lots of new growth!

I have been using my helmet for six months now. I just saw my dermatologist today and she confirmed that all of the baby hairs framing my face are new. I noticed a decrease in shedding within the first month of using the helmet and it did take a few months for new hair to grow but I am 100% satisfied with this helmet. You do have to be consistent with use, but if you are consistent, you will get new hair growth.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I bought my Theradome directly from the company about 2.5 years ago after my dermatologist diagnosed me with AA from a scalp biopsy. My hair had been so thick and long prior but with this loss it was significantly thin on top showing scalp and was very thin on the sides so much you could really see through. I even bought a hair piece to wear to cover it as I was so embarrassed. My dermatologist started me on oral minoxidil and told me she recommended the Theradome Pro out of all of the helmets to help my hair grow back. I used it 3x a week, and started to see results within a few months. My hair grew back to a beautiful thickness, not as thick as it was when I was in my 30’s but as I am in my 50’s I’m thrilled with the results! I wish I could add photos as it really shows a huge difference. I highly recommend the Theradome Pro and am grateful for its work in bringing back my hair! I even still use it several times a week to help my hair continue to grow.

March 18, 2025
Unprompted review

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