Very fast & efficient system.. Similar to stockx/goat. One thing that i wouls like to feedback is the higher price difference compare to stockx/goat.. But still be able to find good deals. Fast shi... See more
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See what reviewers are saying
I ordered a pair there are now more than 2 weeks, I have no news of my command and the delivery statue is fixed on "order placed". My 3 emails sent to the customer service remain unanswered. So I la... See more
I recieved my first order in 3 Days, Second order took a little longer but erverything is fine. They sell legit stuff and usually your order comes really fast. Their customer service is also very he... See more
Great products and site, only thing i would like improved is the fact the site does not notify on the shipment phases. I received the package all of a sudden and then got the email 2 days later telli... See more
Company details
Information provided by various external sources
Europe´s most innovative and safest online marketplace for sneakers.
Contact info
Graf-Adolf-Straße 41, 40210, Düsseldorf, Germany
- +49211/15204597
- contact@therarehouse.com
- therarehouse.com
4.4
Excellent
199 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Very good experience
Very good experience , a very nice and legit story.👍
October 12, 2018
Unprompted review
Sold through the site
Sold through the site. Great service. No problems whatsoever getting my payout.
October 11, 2018
Unprompted review
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great Purchase
I was really pleased with the delivery and over the moon with the trainers the quality was great the fit was good
October 4, 2018
Unprompted review
Acronym Prestos on Time
Bought a pair of the Acronym prestos on friday, the shoe was sent monday and I received it wednesday. Simply an awesome and fast service, top notch!
September 28, 2018
Unprompted review
Bought some shoes a while ago
Bought some shoes a while ago. Was waiting ages. I emailed them time after time and they gave me updates "we are waiting for the shoes we will update you soon" etc. Eventually I got an email saying "they have been sent, and will be with you soon" Which I was very happy to hear. I then checked the tracking about a week later, to see "the delivery has been completed" ...so I checked with neighbors, and I checked any secure location I could think of..but no shoes?? Couldn't find them anywhere. So I emailed TheRarehouse again..saying "I haven't received them?" Etc. And I have not received a response...if I get a response with a reasonable explanation then my review could change..but so far..no luck.
September 26, 2018
Unprompted review
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Very fast & efficient system.
Very fast & efficient system.. Similar to stockx/goat.
One thing that i wouls like to feedback is the higher price difference compare to stockx/goat..
But still be able to find good deals.
Fast shipping too.. Received mine in 4 days from Germany to Singapore
September 20, 2018
Unprompted review
a very nice and legit store
September 11, 2018
Unprompted review
I made a good Deal and the Shipping was…
I made a good Deal and the Shipping was good
August 28, 2018
Unprompted review
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Supreme backpack
Hi, I orded the supreme backpack. I can say that it is very beautifull and very comfortable. I was happy with the purchase, it arrived Quickly! I will surely use This website again !
August 27, 2018
Unprompted review
Very good service
August 24, 2018
Unprompted review
I had a good experience
I had a good experience, only the shipment was a bit slow but other than that, everything perfect, I bought a pair of "the ten"
August 20, 2018
Unprompted review
Really nice
Really nice, buying shoes that you know are authenticated.
August 17, 2018
Unprompted review
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Fast and easy handling
Fast and easy handling. Will use the Service again.
August 8, 2018
Unprompted review
Good marketplace
Fast shipping, the shoes are always authenticate by experts. The best marketplace to buy if you take a L.
August 3, 2018
Unprompted review
very bad website sending many mail never answer require paypal claim for refund
very bad site sending mail for 1 week never had an answer require paypal claim for refund
August 3, 2018
Unprompted review
Reply from The Rarehouse
Dear Florian,
we replied to all of your emails, however they were all returned by your email provider (as explained to you).
You opened your PayPal Claim 4 days after ordering, you apparently did not read how The Rarehouse works.
We apologize for any inconvenience this may caused to you, but decided to not fulfill your order due to your misunderstanding of how our marketplace works..
Kind regards,
The Rarehouse Team
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