Referee store app says $8.00 flat rate. I tried to order 16 of the 26/27 law book and it wanted to charge me $8.00 for each. I contact them and they told it doesn’t count for the Law books. I cance... See more
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Socks wripped after two days of usage, with holes around toes, cards were not of the correct quality (although were replaced) and shorts had tears were they had been damaged in transit. Iron on badge... See more
Company replied
I recently tried to order two blue ump shirts and the system froze during the process. So I went to Ump Attire to order the same shirts. I looked at my bank transactions and The Referee Store distribu... See more
Due to courier problems at the start. I must say the referee store is second to none with customer service. Can't fault them and sorted out the problem and recieved the order perfectly wrapped.
Company details
Written by the company
The UK’s leading one-stop referee shop | Founded 2020 | Shop online 24/7 | Based in Manchester, UK.
Contact info
Houldsworth Business Centre, Houldsworth Street, SK5 6DA, Stockport, United Kingdom
- 07516 577488
- Sales@TheRefereeStore.co.uk
- therefereestore.co.uk
2.1
Poor
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service and products arrived…
Excellent service and products arrived on time even with the postal strikes
December 22, 2022
Reply from The Referee Store
Thanks for leaving us such positive feedback, we really do appreciate it
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Good customer service
I ordered two sizes of referee cards but they were delayed/lost because of the postal strike. When they found out they send a replacement order. Many thanks
December 29, 2022
Reply from The Referee Store
**EDIT - This is showing delivered as of 7th January 2023 at 3.13pm by Royal Mail**
Hi Roisin,
Please email us at sales@TheRefereeStore.co.uk so that we can assist and investigate this further for you.
As is the case with other small businesses, Royal Mail are significantly letting us down with parcels, whether that be with delayed deliveries or indeed losing parcels.
We hope you'd be able to update your review once we have helped you. 1 Star reviews for issues that are beyond our control and indeed for issues you have not directly contacted us about severely impact on our reputation.
We hope to hear from you soon so we can sort your problems out.
Items delivered on time and great…
Items delivered on time and great customer service
December 29, 2022
Reply from The Referee Store
Thanks for leaving us such positive feedback, we really do appreciate it
Great for giants
I brought one thing off the store on a special offer and now use him for all my 6xl referee kit. I am massive
October 1, 2022
Unprompted review
Great Service 5*
Great Service, All the items i purchased are all brilliant, will use again for sure, ordered Saturday and arrived Wednesday morning, 5*
Order 5228
November 3, 2022
Unprompted review
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New Nike Stock Fast Delivery
Ordered the new stock Nike referee shorts on Friday at 6pm, they arrived Monday at 9am. Class service highly recommended.
September 26, 2022
Unprompted review
Haven’t received it yet
September 5, 2022
Reply from The Referee Store
Hi Graeme,
I hope you're well.
I can see that you ordered on Monday 29th August 2022 at 4.33pm (A bank holiday in England). Your order was dispatched the next day on Tuesday 30th August 2022 via Royal Mail.
Royal Mail have been on strike over the last week, so this is delaying all post within the UK.
I have checked the tracking information for your order.
The latest update is
"Delivery Attempted - No Answer". This was updated on Friday 2nd September 2022.
Your order is "Available for Redelivery or Collection" from Middlesbrough Royal Mail delivery office.
We hope your review rating will change once you received your order.
After seeing some items on Facebook…
After seeing some items on Facebook that I was after that had come back into stock I went onto the Website.
For some reason when I went to checkout the carriage cost quoted was huge £24.00😳
I sent them an email and they said that they’d have a look at the unusually high price and get back to me. They got back to me the next day with a much more reasonable price
September 5, 2022
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Reply from The Referee Store
Hi Wayne,
I hope you're well.
I can see that you ordered on Monday 29th August 2022 at 4.48pm (A bank holiday in England). Your order was dispatched the next day on Tuesday 30th August 2022 via Royal Mail.
Royal Mail have been on strike over the last week (And that is continuing this week), so this is delaying all post within the UK (Incoming and outgoing).
I have checked the tracking information for your order.
The latest update is
"Your item has been received at DUBLIN DELIVERY, Ireland". This was last updated yesterday (Monday 5th September 2022).
We hope your review rating will change once you receive your order.
Product came on time.
September 1, 2022
My order of match cards were ordered…
My order of match cards were ordered and delivered very promptly and of a good quality 👍
September 5, 2022
First class.
First class.
You got me a shirt for my TV game on BBC.
I will never forget and use you always.
I need some new shorts.
September 5, 2022
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Ordered items that were supposed to be…
Ordered items that were supposed to be in stock only to get an email saying jot in stock.
August 25, 2022
Reply from The Referee Store
Hi Chris,
The product you refer to, Write-On Yellow Cards won't be back in stock for another 2 weeks (Approx). You were able to order due to an administrative error on our website. We do not feel it's fair making you wait two weeks for an order to be dispatched without the prior knowledge of this when ordering. Hence we refunded your order in full.
Sorry for any inconvenience this may have caused.
Prompt despatch
Prompt despatch. Product exactly as stated. I will be buying from them again in the future 👍
August 9, 2022
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Ordered, informed, delivered
Ordered, kept informed, delivered in a few days. Quality items
August 6, 2022
Excellent service
August 6, 2022
Great service
July 15, 2022
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