Maxine in customer support has been awesome! Super responsive and was able to fix my mistake in the delivery address. The items were delivered quickly. When I realised a wrong item was sent, Maxine... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had to call to change a badge on one of my Puma DNA Match shirts, as the badge I wanted wasn’t listed but was available in the DIY options. I requested the FA Match Official Badge instead of the sel... See more
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Ordered a referee kit for my daughter. Ref stop got in contact to check something on my order - and sure enough I had messed up! They sorted it and still had the right package delivered within the tim... See more
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The Ref Stop is an excellent company to order all your refereeing items and training kits and all things football. Having used them on many occasions they have kept me informed on delivery timelines a... See more
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Company details
Written by the company
At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.
As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.
Written by the company
- Your One-Stop Shop for Referee Kit and Equipment
- Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.
Trusted by Referees, Backed by Our Guarantee
Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.
Contact info
Unit 6, Strawberry Meadows Business Park , PR7 6FL, Chorley, United Kingdom
- 07940175157
- info@therefstop.co.uk
- therefstop.co.uk
4.5
Excellent
560 reviews
Replied to 46% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Ref Stop
Good morning,
Thank you for the review. We’re really pleased to hear you’re very happy with the quality of the product — that’s exactly what we aim to deliver.
We appreciate your support.
Best regards,
The Ref Stop Team
Quality & Efficient
Great product. Great value. Delivered on time. Packaged appropriately.
February 10, 2026
Reply from The Ref Stop
Hi Connor,
Thank you for placing this review - We are glad to hear you are happy with our service.
We hope to help you out again soon!
Many thanks,
The Ref Stop Team
Reply from The Ref Stop
Good afternoon,
Thank you for taking your time to make this review!
Happy to hear you are pleased with our products and service.
Best regards,
The Ref Stop Team
Very good and quick service.
February 9, 2026
Reply from The Ref Stop
Hi Kevin,
Thank you for placing this review!
Glad you are happy with our service.
Best regards,
The Ref Stop Team.
Reply from The Ref Stop
Good morning,
Thank you for the review. We’re really pleased to hear you were happy with our quick and efficient service.
We appreciate your support.
Best regards,
The Ref Stop Team
The website is very slow & some aspects…
The website is very slow & some aspects do not work as they should. However hopefully these are being sorted after I phoned them. The items are mostly good quality delivery is slow.
February 4, 2026
Reply from The Ref Stop
Good morning,
Thank you for the review. We’re sorry to hear you experienced issues with the website and delivery.
We appreciate your feedback and are glad to hear you’re happy with the quality of most items.
Thank you for your patience and support.
Best regards,
The Ref Stop Team
Delivery was quick and items were easy…
Delivery was quick and items were easy to find
January 28, 2026
Reply from The Ref Stop
Hi Liam,
We are happy to hear you had a easy experience with us and your order arrived swiftly.
Best regards,
The Ref Stop Team
Reply from The Ref Stop
Hi Harry,
Thank you for the review - Glad you had a good experience with us!
Best regards,
The Ref Stop Team
Great Service
Have ordered before, always fast and the only place where I get my equipment from.
February 2, 2026
Reply from The Ref Stop
Good afternoon,
Really glad that you are happy with our service!
Thank you for the review.
Best regards,
The Ref Stop Team
Excellent Quality and Service by the Ref Stp
Excellent quality refereeing products and delivered in a very speedy and reliable manner. Very happy and highly recommend.
February 2, 2026
Reply from The Ref Stop
Hi Colin,
Thank you for the review we really appreciate it!
We are glad you are happy with our service and look forward to hopefully helping you out again soon.
Best regards,
The Ref Stop Team
Great products
Great products, excellent customer service (a call to double check sizing requirements), and swift postage. Will be back!
January 30, 2026
Reply from The Ref Stop
Hi Tom,
Really glad to hear you are happy with our service and will be returning to us.
Thank you for placing this review and choosing The Ref Stop!
Best regards,
The Ref Stop Team
Reply from The Ref Stop
Good morning,
We are very happy to hear you are pleased with your kit and will be choosing us again, Thank you for the support.
Thank you for making this review!
Best regards,
The Ref Stop Team
Easy website to follow
Easy website to follow, availability good, communication brilliant and speed of delivery "Amazing ".
Will be using again.
January 21, 2026
Reply from The Ref Stop
Good morning,
Thank you for your great review and for choosing The Ref Stop!
It’s brilliant to hear you found the website easy to navigate, with good availability, excellent communication, and speedy delivery. We really appreciate your support and look forward to seeing you again soon ⚽️
Many thanks,
The Ref Stop Team
Casio ref watch
Perfect for my grandson which is a very good 17 year old qualified ref who broke his other one last week. He tells me it’s fantastic quality
January 28, 2026
Reply from The Ref Stop
Hi Jennifer,
Thank you for taking the time to leave a review and for choosing The Ref Stop!
We’re really pleased to hear that he is happy with the quality of the Casio watch and that it was just right.
Many thanks,
The Ref Stop Team
Another disappointing experience with…
Another disappointing experience with RefStop. Placed an order of items that were available on their website only to receive an email over a week later to say that one of the items was out of stock and the order hadn't been shipped. Second time it's happened in four months causing the delivery to be delayed again.
January 21, 2026
Reply from The Ref Stop
Good morning,
Thank you very much for leaving us a review.
We’re really pleased to hear you had a great experience and that your order arrived quickly. Your 5-star feedback means a lot to us.
Many thanks,
The Ref Stop Team
Great service as always
Great service as always. Suer fast delivery and great communication to queries. Amazing g and friendly local company offering great deals and service
January 27, 2026
Reply from The Ref Stop
Hi Lee,
Thank you very much for taking the time to leave us a review.
We’re delighted to hear that you were happy with the support you received and with our service overall.
Your feedback really means a lot to the team.
Many thanks again,
The Ref Stop Team
Ref shirt
Smashed the item out in no time, so quick
Definitely recommend buying anything from these guys
January 23, 2026
Reply from The Ref Stop
Hi Simon,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our service and that you’d recommend us — it really means a lot.
Thanks again for taking the time to leave this review.
Best regards,
The Ref Stop Team
Wrong order…. AGAIN!!!
This is the second time on the bounce my order has been delivered incorrectly.
Slow delivery and lack of competence in customer care response times.
January 23, 2026
Happy Customer
Great customer service with a personal touch. Order arrived with me by lunchtime the following day.
January 20, 2026
Reply from The Ref Stop
Good morning,
Thank you for the review!
Glad to hear you were happy with the service and that your order arrived by lunchtime the next day.
We really appreciate the support and look forward to helping you again soon.
Best regards,
The Ref stop Team.
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