The Retailer Reviews 

184
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items match descriptions perfectly and offer great value for money. People also highlight the fast shipping methods and incredibly responsive support team, making overall purchases exceptionally smooth and satisfying. However, some reviewers were not happy with significant delivery delays and slow customer service responses when trying to resolve active issues. A few other people also felt that certain orders took months to arrive or encountered unexpected subscription complications during checkout. Additionally, a small group of consumers mentioned encountering poor item quality or difficulty obtaining helpful assistance from support agents.

What people talk about most

Product

Reviewers mention positive feedback about product quality, frequently praising the thick cotton, comfortable... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the thick cotton fabric... See more

Order

Consumers experience divided satisfaction regarding their order processes, with many reviewers praising fast... See more

Customer service

Reviewers highlight mixed experiences regarding customer service, with many praising the fast response times,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising super fast shipping and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size... See more

Company replied

Rated 4 out of 5 stars

The items are legitimate and many are indeed sold at retail prices and a few under retail. Massive discount that normally can't be bought from any other stores. The only problem is the long wait. Yes... See more

Company replied

Rated 5 out of 5 stars

First, the product was excellent and as promised. That said, you learn the most about a business when you have a problem. I had a sizing issue with The Retailer. The char support team was really respo... See more

Rated 5 out of 5 stars

Been buying from The Retail Correction for a few years now and I can safely say that it’s legit and very worth it. I have been able to get heaps of sneakers for way under the market value thanks to th... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

184 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.2

All reviews

(184)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Misleading

Blatantly had photos of one thing and sent something completely different. And haven’t changed the listed images. Very misleading. They’ve offered a refund but still

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

The IG ad popped up on my feed earlier this week. Was surprised at how cheap everything was. Had an issue with accidentally ordering a few more items than I intended to. Reached out to support and they replied back within minutes refunding me/cancelling the additional items with no stress.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience with the retailer

Bought some shirts after seeing there ads on instagram blown away by how good the quality of the shirts are for how cheap they also have great customer support highly recommended

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

I just received my legit Yeezy gap shirts…

I just received my Yeezy gap shirts from the-retailer.com and they are authentic and legit. I am extremely satisfied with them and they are not fake. Thank you to the personalised real human customer support for helping me when I had a question. I will be ordering again because they have fast shipping. Thanks!!!!

August 19, 2026
Unprompted review
Rated 2 out of 5 stars

SCAM

SCAM

Do not purchase from this site. They use AI for their customer service which pretends to be a human helping and doing stuff, but it’s actually telling you what you want to hear whilst doing nothing. They also trick you and auto charge your card for a monthly subscription and when you try to cancel, they UNCANCEL your cancellation. They literally get their stuff from the Los Angeles archive site so just cut out the middle man and shop there so you don’t get conned like I did.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and customer service

First, the product was excellent and as promised. That said, you learn the most about a business when you have a problem. I had a sizing issue with The Retailer. The char support team was really responsive and remained fully engaged until the matter was resolved. I am impressed by the quality and kindness of their service team.

August 19, 2026
Unprompted review

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