Riviera  Reviews 

371
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

WARNING.... They will only refund if you pay the return postage. And they take another 30% re stocking fee. I was refunded by my credit card. Company .

Rated 1 out of 5 stars

Worthless!! Poorly made huge magnets horrible thick lashes nothing like the promo vids don’t waste your money bought three pairs without checking reviews first - rookie mistake right - £20+ down the... See more

Rated 1 out of 5 stars

It's almost funny how bad this brand is. Please don't be an idiot and be enticed into purchase via their low prices, you're just chucking £20/30 down the drain. Additionally, please don't buy a... See more

Rated 1 out of 5 stars

Hi again , scan website please report to action fraud , if you’ve not recieved your order . They will file a lawsuit and also contact authorities with government bodies. Again if you haven’t recieved... See more

Company replied

Company details

  1. Clothing Store

Written by the company

For the Those that dare to be different, those who transcend the rules of fashion to create their own style and those who set trends not follow them. Producing Exclusive Fashion We are Riviera.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

371 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(371)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS! Do NOT buy from them

Do NOT buy from this business as it is definitely not legit just a big fat scam. Not seen one good review and all the reviews they do have are saying the same thing about they have took peoples money, not responded to emails or messages and no one has received their order! I am waiting from the 14th of last month for my order as a present and not one reply from them! Disgusting scamming ‘business’ and also funny how you can’t comment on their Instagram posts because they know all their customers that have been scammed by them would be abusing them! Poor

December 8, 2022
Unprompted review
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Rated 1 out of 5 stars

I ordered a hoodie ages ago and still…

I ordered a hoodie ages ago and still have no response! They have the same reply everytime on here! Is it not funny how you also cannot comment on there pictures? Maybe because everyone would be slating them on there. Some kids out there probably buying these clothes and not coming. He replied to me saying he was getting his dad buried last week! Obviously a lie.

December 5, 2022
Unprompted review
Rated 1 out of 5 stars

My son has been trying to contact you…

My son has been trying to contact you regarding an order he is waiting on. Never received a reply. Now website is down. Can you please advise what we should do next. BTW this was my sons first ever wage working his weekend job.
Please advise ASAP

December 7, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid the company

Ordered a birthday present from this company on 22nd November, still waiting for it to arrive. I've emailed 3 times with no response. I wish I'd read these reviews first. I'd avoid the company.
Riviera world please contact me about order no #1693 as you've been paid and I have received nothing

December 7, 2022
Unprompted review
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Rated 1 out of 5 stars

Ordered a mystery box 3 weeks ago for a…

Ordered a mystery box 3 weeks ago for a company giving away “free shoes and what not” for my partners family thought great good idea 2-7 days delivery 3-4 WEEKS LATER! Still nothing got a charge back from my bank today bit avoid at all costs

November 14, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID ORDERING FROM THIS COMPANY LIKE THE PLAGUE!

No star is not enough for this awful thieving company - can’t even put their name on print through the utter disgust I have for not checking reviews! Still waiting for £89 jacket from 26 August 2022 to present date and no response to my chaser emails. AVOID ORDERING FROM THIS COMPANY LIKE THE PLAGUE!

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a coat not received it and not…

Ordered a coat not received it and not got money back emailed and messaged on Instagram and no reply claimed they’ve answered all emails but must of ignored mine so overall bad brand and basically frauds

December 5, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM FRAUD ANNOYED

Ordered in September and £107.12 taken and still no items. Furious as these were my sons items.
Contacted via emails and social media - NOTHING.

September 18, 2022
Unprompted review
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Rated 1 out of 5 stars

THEY ARE SCAMMERS !

THEY ARE SCAMMERS !! I placed an order via Dm as they said and as soon as you send money they ignore you and don’t ship your item !! Absolute jokers , don’t buy from them

December 5, 2022
Unprompted review
Rated 1 out of 5 stars

This company is a fraudulent company my…

This company is a fraudulent company my son ordered a top paying 60 pound in june and has lost his money he has still not received this item despite contacting the company several times it has caused him severe anxiety i am now going though financial ombudsmen to get his money back ad i have contacted them through their websites and have been completely ignored i have even written a letter it is a fraudulent address please don't buy anything and lose your money like my son has

June 9, 2022
Unprompted review
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Rated 4 out of 5 stars

I ordered a mystery box beginning of…

I ordered a mystery box beginning of November & was told it would take up to 10 days to come to Ireland. I didn't hold my breath cos orders do take a while to reach my village but goodness a whole month? It finally came on Friday! Definitely worth the £20 as I got a new black tracky. I would order from here again, hopefully by then they sorted out delayed shipping

December 3, 2022
Unprompted review
Rated 1 out of 5 stars

I am writing yet another review in hope…

I am writing yet another review in hope that this company does the right thing and either sends out the goods I have ordered and paid for back in September or contact me to organise a refund as the have taken £100 for a tracksuit and I have not received my goods.
I have contacted you via instagram and emailed you multiple times but have received no response.

December 2, 2022
Unprompted review
Rated 1 out of 5 stars

Fake company using social media to lure…

Fake company using social media to lure in young people, take money and not despatch goods. Responses claiming reviews are fake is just lies. Trust pilot, feel free to contact me and I will provide evidence of the theft by these people. Riviera, feel free to sort out our order and I will change the review...AVOID

December 2, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Negative reviews are most definitely not from ‘competitors’ paid a month ago and was promised 5-7 days delivery; till this point nothing has came emailed and messaged on instagram and no reply. I ended up contacting Barclays and they refunded my money within 48 hours can provide proof to anyone who needs it of order email and barclays refund.

November 3, 2022
Unprompted review
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Rated 3 out of 5 stars

Ordered in September nearly £100 worth…

Ordered in September nearly £100 worth of clothing! Day after day, week after week with no delivery or any communication! Then I got an email from Evri that they have my order and will deliver it today! The shock when I saw my clothes waiting for me at home … 2 months later …

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

Report riveria world to the police

This is a fraudulent company based registered at 335a, Limpsfield Road, South Croydon, England, CR2 9BY. The director Kudakwashe Sydney MUTANDIRO has a number of other fraudulent companies. They are taking peoples money and do not send orders through. The company ceased trading two years ago.
Report to the police this immediate

November 25, 2022
Unprompted review
Riviera  logo

Reply from Riviera

We have contacted trust Pilot to report these “Negative Reviews” that are not real. We suspect our competitor is creating these and writing lies and Fabricating false information. We have had over 22,000 orders so far this year, we work with very reputable Influencers, athletes, models etc. If you are in the UK especially in a big city you would of seen many people wearing our clothing.

If you go on our Instagram @rivieraworld you will see numerous real customers you can contact yourself all wearing our clothing that we post, repost or are on our tagged column on Instagram. We also on our Instagram show us shipping orders as well stock from our stockrooms and warehouses!

To conclude we are a 100% genuine brand, we operate in the UK (London) ship worldwide and under NO! circumstances commuting anything illegal so please stop writing lies and hopefully trust pilot can STOP you once and for all from writing these Fake Reviews!

Rated 1 out of 5 stars

Avoid this brand

Avoid this brand. Ordered a mystery box almost a month ago. I have emailed them. No reply. Messaged them on instagram no reply. Have you just decided to take my money and run of? Don't bother with this brand.

You are saying your customers are liars but I can provide screenshots and proof showing I have sent chase up emails and order number with no response. Just because I am using my verified email on trust pilot to write the review doesn't mean the review is fake. Get your facts right before attacking customers and calling them liars.

November 28, 2022
Unprompted review
Riviera  logo

Reply from Riviera

We have contacted trust Pilot to report these “Negative Reviews” that are not real. We suspect our competitor is creating these and writing lies and Fabricating false information. We have had over 22,000 orders so far this year, we work with very reputable Influencers, athletes, models etc. If you are in the UK especially in a big city you would of seen many people wearing our clothing.

If you go on our Instagram @rivieraworld you will see numerous real customers you can contact yourself all wearing our clothing that we post, repost or are on our tagged column on Instagram. We also on our Instagram show us shipping orders as well stock from our stockrooms and warehouses!

To conclude we are a 100% genuine brand, we operate in the UK (London) ship worldwide and under NO! circumstances commuting anything illegal so please stop writing lies and hopefully trust pilot can STOP you once and for all from writing these Fake Reviews!

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