Therma Shield Solar Control Reviews 326

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of the products offered. Many highlight the professionalism and efficiency of the staff, noting their punctuality, thoroughness, and friendly demeanor. People are particularly satisfied with the positive impact of the product on temperature regulation and glare reduction, often mentioning the excellent customer service received throughout the process. The team is frequently described as knowledgeable and helpful, providing clear explanations and making the entire experience pleasant and straightforward. Reviewers appreciate the attention to detail, from the initial consultation to the clean-up after installation, and many express their intention to use the company's services again.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Reviewers frequently highlight the... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the team's... See more

Product

Users describe positive interactions with the product. Many customers are very happy with the chosen product,... See more

Quality

Reviewers mention positive feedback about quality. Customers are thrilled with the quality of the product,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex and his team at Therma Shield were GREAT! They were very communicative about choosing the correct film, pricing, and window prep/post care. They arrived on time prepared to get to work and worke... See more

Company replied

Rated 5 out of 5 stars

Great company! Two years ago we tested a section of a 8,000 SF commercial building - the results were very noticeable in tenant comfort, HVAC balancing and energy savings. Based on these results, we h... See more

Company replied

Rated 5 out of 5 stars

Alex, Laura & Gunner were all very friendly & extremely thorough about each step of the process. We appreciate that they brought blankets to protect our new carpets & took the time to review the Dos... See more

Company replied

Rated 5 out of 5 stars

Not having experienced this type of service before, I was uncertain what to expect. Trying to make the right choice from a small sample was a bit nerve-wracking however with the guidance and support f... See more

Company replied


Company details

  1. #1 of 3 best companies in Window Tinting Service

Information provided by various external sources

As the premier provider of high quality window film installation for the Spokane metro area and the Inland Northwest, Therma Shield Solar Control has been proudly serving our clients for over twenty five years with integrity and unmatched customer service. I will be personally installing your window film because I feel you should benefit from my 28+ years of window tinting experience. Don't settle for less! I believe in treating my customers the way that I like to be treated. To me, that means treating them with honesty and integrity, promptly returning calls or emails, showing up at the time and date agreed upon, and doing the best possible window tint installation for the agreed upon price. I am sure that you will be delighted with your window film installation, but if you are not--for any reason--I will work with you until you are. I back up my work with a "no questions asked" lifetime workmanship warranty. At Therma Shield Solar Control, "customer service" is more than just a catch-phrase. We specialize in flat-glass filming because automotive window tinting is very different from residential and commercial window tinting. Many of my competitors deal primarily in auto tinting and offer residential filming "on the side". I have always felt it best to specialize in flat glass window filming, and thereby offer my clients the best possible installation quality and attention to detail. Call (509) 466-3975 for your free estimate today! For your protection, I encourage you to make sure that any window film contractor you consider hiring is properly Licensed, Bonded, and Insured. Use the links on our website to check our credentials with Washington State Department of Labor and Industries, to check our Idaho contractor credentials, and our A+ rating with the Better Business Bureau​.


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

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Rated 5 out of 5 stars

Expert professional installation

This team of window film installers treated both me and my property with respect and they did an excellent job of putting their product on my windows. I would not hesitate to recommend them to all who are looking to improve the efficiency of the existing windows.

August 18, 2025
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Reply from Therma Shield Solar Control

RJ,

It was a real pleasure meeting and working with you! Thank you for taking the time to share your thoughts about our performance and customer service ethos. Although the materials we use to mount the film (dish soap and water) are pretty mild, we always take extra care to protect our customer's home during the install with pads and towels. We treat our customer's homes and furnishings the way we would expect a contractor to treat ours. We know that you will get years of increased comfort from the ASWF Sky 10 film you had installed. Please be sure to let us know if we can be of service in the future.
Respectfully,
Alex and Laura

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Rated 5 out of 5 stars

Pleased with the result

Fast, professional, experienced. I'm very pleased with the result.

August 22, 2025
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Reply from Therma Shield Solar Control

Carol,
It was a pleasure working with you on your window film project. We appreciated that fact that you were not afraid to ask questions. We always want customers to be comfortable with the process and the film they select for installation. In your case, the ASWF Daydream 15 and the Solar Gard Clear Frost films you had installed will meet or exceed your needs for heat reduction and privacy for years to come. Please be sure to let us know if we can be of assistance in the future.
Thank you,
Alex and Laura

Rated 5 out of 5 stars

Professionals!

Alex and Gunner are total professionals!
They communicated with us very well and what they said they’d deliver, they did! It was worth the money to have the professionals put on the tinted solar film rather than us attempt to do a good job. We’ve noticed a difference in the amount of heat coming through our windows especially during the nineties and one hundred degrees days of summer.
We highly recommend Alex and Gunner!

August 6, 2025
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Reply from Therma Shield Solar Control

Jill and Mike,
Gunner and I really enjoyed meeting and working with you both on your window film project! We deeply appreciate that you took the time to share your thoughts about both our customer service ethos, as well as the effectiveness of the ASWF Reflection 20 film that you had installed. Thank you for recommending us, and please be sure to let us know if we can be of service in the future.
Respectfully,
Alex and Gunner

Rated 5 out of 5 stars

No more baking in the afternoon sun.

Have to replacing my west facing window shades for the third time I decided to look for a solution. After a some research I decided to go with Therma Shield Solar Control. They were enthusiastic, professional and quick to respond to my needs. I was so pleased with the professional quality installation and resulting success of the film lowering the temperature from the afternoon sun.

August 4, 2025
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Reply from Therma Shield Solar Control

Norma,
Thank you so much for taking the time to share your thoughts about our customer service ethos and the effectiveness of the ASWF Horizon 20 window film that you had installed. All of the films we sell and install stop 98-99% of the UV rays that were degrading your blinds, so you probably will not have to replace them near as often. We know that you will receive years of faithful service from your window film, but please be sure to let us know if we can be of service in the future.
Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Well worth the price

Number 1:Communication
Prompt and Accurate
Number 2: Timely
Arrived on time and as promised.
Number 3: Personable
Great attitude and explained each step of the process.
Number 4: Cleanliness
Attention to detail and respect for our home, great clean up after the job.

August 9, 2025
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Reply from Therma Shield Solar Control

Guy and Mary,
What a pleasure it was to meet you both! Thank you for taking the time to share your thoughts about our customer service ethos. We go to great lengths not to be one of "those" contractors. We know that your time is valuable so we return calls, emails, and texts promptly, and make sure to arrive when scheduled. We keep our customers informed of what we are doing and why. We treat every customer's house as if it were ours - which means we protect furnishings and floors, and clean up after ourselves thoroughly. Your choice of ASWF Horizon 20 bronze film complimented perfectly your beautiful interior decor, and we know you will love the reduced heat, glare, and UV rays coming through your windows. Please be sure to let us know if we can be of service in the future.
With great respect,
Alex, Laura, and Gunner

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Rated 5 out of 5 stars

Perfect alternative to exterior shades!

I recently had the Therma-shield Solar Control installed on my South/West facing windows. Even though I chose the film that allowed the most light in (sacrificing the heat abatement only slightly), I am already seeing a difference in the temperature in the house and use of the AC.

It is an incredible product installed by true craftsmen - they were professional, knowledgeable and wonderful to work with. Thank you!

July 23, 2025
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Reply from Therma Shield Solar Control

Barbara,
We enjoyed meeting and chatting with you while we were installing your Panorama Sterling 40 film. It is a perfect choice for customers, like yourself, who want to maximize visible light while still stopping 63% of radiant heat, 53% of glare, and 99% of UV "fade" rays - all while being nearly unnoticeable on your windows. We also appreciate your kind words about our craftsmanship and knowledge in a craft as demanding as the high quality installation of residential and commercial window film. Please be sure to let us know if we can be of service in the future.
Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Super Professionlism

Alex, Laura & Gunner were all very friendly & extremely thorough about each step of the process. We appreciate that they brought blankets to protect our new carpets & took the time to review the Dos & Don'ts of our new window film. Already this afternoon it's 86 outside & the sun is shining fully on our livingroom windows, but the tiny thermometer sitting on the windowsill shows our indoor temperature is a very comfortable 72. Hooray! Thank you so much!!!

August 5, 2025
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Reply from Therma Shield Solar Control

Greg and Naoni,
It was a real pleasure meeting and working with you both! Thank you for taking the time to share your thoughts about our process, professionalism, and the effectiveness of the ASWF Sky 20 you had installed. We know that you are already seeing tremendous heat reduction through the large windows we filmed, and are also getting the benefit of extra daytime privacy. Please be sure to let us know if we can be of service in the future.
Warmest Regards,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Therma Shield an amazing company

Therma Shield was meticulous in prep, installation and cleaning up. We were impressed by their care of preventing dust particles effecting the glass during the installation process. Their professionalism demonstrated many years’ experience as a business owner and installer. We could not recommend a company more highly Therma Sheild. You won’t be disappointed!

August 1, 2025
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Reply from Therma Shield Solar Control

Charley and Pm,
It was a real pleasure meeting and working with you both! We know that you will get years of useful service from the ASWF Daydream 15, and the ASWF 4 Mil Clear safety film you had installed on your beautiful lake home. Please be sure to let us know if we can be of service in the future.
Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Great company -

Great company! Two years ago we tested a section of a 8,000 SF commercial building - the results were very noticeable in tenant comfort, HVAC balancing and energy savings. Based on these results, we hired Therma Shield to come back and film the rest of the building. 95 degrees today and our smart meters are already showing significant lower power loads being consumed. Thanks again!

July 27, 2025
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Reply from Therma Shield Solar Control

Chris,
Thank you for taking a moment to share your thoughts on the effectiveness of the ASWF Sky 10 that you had installed on the rest of your commercial building. Your tenants will enjoy the cooler temperatures and reduced glare in their offices. We enjoyed working with you once again to complete your project. Please be sure to let us know if we can be of service in the future.
Thank you,
Alex, Laura, Jessica, and Gunner

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Rated 5 out of 5 stars

Excellent service and price

Excellent service and price. Everything was explained upfront and they went above and beyond to answer all my questions. I am very happy with the product and the end result.

July 19, 2025
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Reply from Therma Shield Solar Control

Jim,
Thanks for taking a moment to share your thoughts on our customer service ethos and pricing, as well as your satisfaction with the ASWF Sky 10 you had installed. We really enjoyed meeting and working with you, and hope you will let us know if we can be of service in the future.
Much respect,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Very good job

Very good job. On time and complete. The folks at Therma and shield are very friendly

July 18, 2025
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Reply from Therma Shield Solar Control

Dan and Darlene,

It was a real pleasure meeting and working with you both. We know that you will get lots of relief from the ASWF Sky 10 window film you had installed to mitigate radiant heat and to give you daytime privacy. Please be sure to let us know if we can be of assistance in the future.

Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

We were going by reviews and yrs in…

We were going by reviews, and after yrs in our own business experience it was a perfect choice when choosing Therma Shield Solar Control, and definitely picked the right company ! They followed up by contacting us to confirm for day and time ! Alex was prompt and his young crew were amazing,they were polite and efficient! Absolutely professional installation, the windows look fabulous and the crew worked above and beyond for sure !The following day after they installed the weather here the following day was 100 and house has high front windows facing setting sun ! Our heat pump system could not keep up on the sun pushing temperature up to unbearable temps. Thankful is an understatement for the excellent customer service from Alex and Laura and his crew for sure, Gunner, Skyler and Jessica The shields work great !Thank you Chris ♥️♥️♥️♥️♥️

July 11, 2025
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Reply from Therma Shield Solar Control

Chris and Larry,
Thank you so much for taking the time to share your thoughts and experience with us. We have no doubt that the ASWF Horizon 20 Bronze film you had installed will give you years of useful service in stopping the tremendous amount of radiant heat that you were taking through your large West facing windows. It was a real pleasure meeting and working with you both, and we certainly enjoyed your sense of humor! Please be sure to let us know if we can be of service in the future. Added after customer edit: Super happy to hear that your heat-pump can now keep your house cool after your film installation. No surprise to us of course, but I suspect our customers sometimes wonder if our products perform as advertised - until the film is installed and then they, much like you, are pleased with the outstanding performance of the Solar Control films we install. Best wishes for a happy, cooler, summer out at the lake!
Respectfully,
Alex, Laura, Gunner, Skylar, and Jessica

Rated 5 out of 5 stars

Very responsive

Very responsive, and exceptional service

July 10, 2025
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Reply from Therma Shield Solar Control

Ty,

Thank you for sharing your thoughts about our service. We appreciate it, and know that you will enjoy the added privacy in your office.

Please be sure to let us know if we can be of service in the future!

Thank you,
Alex, Laura, and Gunner

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Rated 5 out of 5 stars

Amazing Team

The team at Therma Shield do amazing work. We love what they did at our home without windows. The glare is gone and our house is so much cooler. They did such a great job I've even used them at work to install the Security Film. Again, they did an amazing job. We've recommended them to all our friends.
Thank you.

July 7, 2025
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Reply from Therma Shield Solar Control

Tim,
It was a pleasure meeting both you and Julie, and we thank you for taking the time to share your thoughts on our work, and, of course, for recommending us. I know that you will get years of service from the ASWF Sky 10 and the 4 mil Reflection 20 that you had installed. Please be sure to let us know if we can be of service in the future.
Respectfully,
Alex, Gunner, and Jessica

Rated 5 out of 5 stars

2nd Great experience!

This was our second time using this company, this time for our home. They did an outstanding job, were trustworthy enough for us to leave them alone while we ran errands, cleaned up thoroughly, and provided a clear, detailed invoice. Highly recommend for both residential and commercial needs.

June 25, 2025
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Reply from Therma Shield Solar Control

Suzi,
It was great working with you again, and a pleasure to be able to solve your daytime privacy issues. The ASWF Sky 20 film you installed will last for years. We certainly appreciate your continued patronage, and stand ready to assist you with any future window film needs.
Thank you,
Alex and Laura

Rated 5 out of 5 stars

I HIGHLY RECOMMEND THERMA SHIELD.

Alex, Laura and Gunner were very knowledgeable and personable. They took time to explain the different types of film and left with me a professional folder with all the information I needed to make a choice. I was able to have time to decide without pressure. Alex got back to me quickly with a bid and I was able to make an appointment On the day of the installation they were very professional and careful. I love the film they installed as it reduces the heat and glare we were experiencing with our windows. I would recommend both the product and the company as they were a pleasure to work with and a have quality product.

June 21, 2025
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Reply from Therma Shield Solar Control

Debi,
Thank you for taking a moment to share your thoughts on our service, our business model, and our customer service ethos. I am also delighted that you LOVE your ASWF Sky 10 film. It is a superior choice for situations like yours with a horrible morning glare problem, and, as you mention, it also does a great job reducing radiant heat gain. Please be sure to let us know if we can be of service in the future.
With great respect,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Alex and team were great to work with

Alex and team were great to work with, they were prompt in providing the quote, diligent in making sure install time and day was correct the day before. When they showed up for work they walked me through what they were doing and why. Really great team and a pleasure to work with.

June 13, 2025
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Reply from Therma Shield Solar Control

It was a real pleasure meeting and working with you! Thank you so much for taking the time to share your thoughts about our service and our customer service ethos. We know that you will get years of useful service from the films that you had installed to cut heat, glare and increase daytime privacy. Please be sure to let us know if we can be of service in any way in the future.

Thank you,
Alex, Gunner, and Jessica

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Rated 5 out of 5 stars

It’s exactly as the name says

It’s exactly as the name says - Therma Shield Solar Control! Fabulous results. I needed to manage the solar reflection on my big windows so I could see the TV screen in the daytime. This company went above and beyond starting right from the first conversation. They are super kind, knowledgeable, and easy to deal with! Their completed work is beautiful! My windows are perfectly easy to see through, but now have a softer light that makes the TV screen sharp with no reflection. It’s hard to explain how much of a beautiful difference the film makes. The whole room is comforting.
The company shows up, is organized, quick and thorough. I couldn’t be happier with the excellent job they did on all my big windows. Ethical and honest.

June 11, 2025
Unprompted review
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Reply from Therma Shield Solar Control

Irene,
Thank you so very much for taking the time to share your thoughts about our products and our service. Your very detailed review will be super helpful to potential customers. We deeply enjoyed meeting and working with you - such a pleasure. We are very happy that you love the ASWF Sky 10 window film that you had installed. Please be sure to let us know if we can be of service in the future.

Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Very prompt and did such a great job

Very prompt and did such a great job. Definitely will have them do other windows in the near future. Thank you so much!!!!

June 6, 2025
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Reply from Therma Shield Solar Control

Thank you so much for taking the time to share your thoughts on our customer service ethos, and our installation wizardry. We really appreciated meeting and working with you. Please let us know if we can be of assistance in the future!

Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

We love using them

We love using them, they have such a nice family business that works well together. They due such a good job, and always clean up so well. We would recommend them very highly.

May 31, 2025
Unprompted review
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Reply from Therma Shield Solar Control

Rita and Gary,
Thank you for taking the time to share your thoughts about us with the world at large! We are always humbled and honored when we have customers, like yourselves, who call us to do additional window film work years later. We certainly appreciate your continued patronage and support, and love what it says about your opinion of our customer service ethos.
Thank you,
Alex, Laura, and Gunner.

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