Therollingcow Reviews 268

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the craftsmanship and the care taken in their creation. Many people appreciate the personalized and unique nature of the items, often describing them as beautiful and exactly what they wanted. The ordering process is frequently mentioned as simple and efficient, with many consumers expressing satisfaction with the quick response times and helpful communication from the company. Delivery service is also highly rated, with items arriving quickly, well-packaged, and in perfect condition. However, some customers experienced minor issues with delivery, noting that it occasionally took longer than expected or that items arrived slightly damaged by the courier. A few other people also felt that the color of their ordered item was not as expected, appearing like bare wood.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality and... See more

Quality

Clients share positive opinions on quality, consistently praising the craftsmanship and durability of the... See more

Order

Reviewers highlight positive aspects of their orders, expressing delight with the quality and craftsmanship... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic product, really well made and clear craft that's gone into making it. Delivery took a bit longer but I'm not knocking a star off for that as the fault lies solely with the delivery service... See more

Rated 5 out of 5 stars

I was introduced to The Rolling Cow by Lissie Broom (lifewithlissie.com). I chose a small personalised shelf which turned out to be simply beautiful and exactly what I was after! It is clear that ev... See more

Rated 5 out of 5 stars

Absolutely amazing quality. The craftsmanship and high-quality wood are beautiful. Delivery was super fast, and the item was packaged so well: carefully wrapped, secure, and arrived in perfect condit... See more

Rated 5 out of 5 stars

I bought an oak unpersonalised chopping board from this small family business to help support them as a business owner myself. The whole process was easy and they even offered a small discount. Less t... See more


Company details

  1. Gift Shop

Written by the company

The Rolling Cow is a small family business based in Staffordshire, in the West Midlands. Our aim is to create high quality bespoke items which can be personalised to add a unique touch. Everything we produce is made with love and packaged with care, making our items the perfect gift for someone special or the pets in your life. The materials we often use include (but are not limited to) acrylic, wood, leather and glass which can be engraved or etched using our CO2 laser machine. We also take custom made orders so please don’t hesitate to get in touch should you have any questions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Hob cover

So glad we ordered from this lovely, local business. We are over the moon with our hob cover. Even more beautiful than the pictures. Great value for money and even more so with the new customer discount code.
Personally delivered to us this evening as we are local to the company which was very much appreciated
So many lovely, unusual things to choose from on the website so I’m sure we will be ordering again soon.
Many thanks.

May 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Planting Tray

I ordered a planting tray for my wife. It took a while - but then I realised that it was handmade. It's a great product though - so thank you.
I did chase up, but received a prompt reply and as explained, received the item a few days later.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

So pleased with my order!

So pleased with my order, exactly as it described. Great communication from sellers. It was packaged really well and arrived in good condition. It looks fabulous in my kitchen.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

The best family business!

The best customer service from this family business and I was so pleased with my order. Thankyou so much and keep up the great work. I’ll be back for more and have recommended you to my friends and family!

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I ordered the medium oak shelf personalised. It came and there was no colour on it at all it was like bare wood.

April 4, 2026
Unprompted review
Therollingcow logo

Reply from Therollingcow

We’re very sorry to hear you were unhappy with the colour on arrival. We had emailed you to arrange for this to be returned as requested, in order to process your full refund but we never received a reply so assumed you had chosen to keep this order.

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Rated 5 out of 5 stars

The best company ever

This company is just the best from first contact to delivery and the items are absolutely stunning I’ve ordered 2 items so far and I’m over the moon with them just very well made and they look amazing I’m getting more from this company. High recommend .

April 20, 2026
Unprompted review
Rated 4 out of 5 stars

I was very pleased with the tea light…

I was very pleased with the tea light holder and will encourage friends to visit the website. Delivery was slower than expected but luckily I wasn’t in a rush to get it. This is only a small niggle and I am generally happy with my order. I will be returning.

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

This small business have been amazing

This small business have been amazing. Following a delivery issue through no fault of the businesses they communicated with me and solved the issue without hesitation. The item I received (a personalised shelf) is first class! They quality is perfect and it’s exactly what I wanted! I will order again!

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

My second purchase of the personalised…

My second purchase of the personalised mini display stand. I first purchased one for my daughter for Christmas and loved it so much that I ordered myself one too and I love it.
Great family business with gorgeous handmade products and personalised.
I’ve seen there gorgeous products on other instagram accounts and had to have one.

January 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Very attentive to detail!

I made a purchase late at night, just before the Christmas cut off date, and despite checking and double checking (or so I'd thought), there was a mistake on the personalisation.
I received an email within minutes of my order to clarify exactly what I wanted the gift to say.
The gift arrived well packaged, in time for Christmas and the recipients absolutely love it!

January 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Beautiful engraved and handmade shelf

I contacted the rolling cow and asked many questions before I placed an order, and they were super quick as responding and advising me what was best, then I ordered my engraved console raidiator shelf and couldn’t wait to receive it! It’s more than I could have hoped for! To have something handmade with love and engraved with your own words makes it more beautiful and I can’t wait to put it up once my decoratings been finished and I will be placing more orders in the future x thank you so so much to all at the rolling cow 🐮

December 22, 2025
Unprompted review

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