The Rose Press Garden Reviews 

478
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a few packets of seeds from the sale. Quick delivery and nicely packaged. Some of the seeds I ordered were specific and said they were just going to come in the foil packet which was nice to h... See more

Rated 1 out of 5 stars

Do Not order from this company!..especially via NotOnTheHighStreet! Numerous emails/voicemails from myself and NOTHS customer services. After 2 weeks still no response and still no goods. Absolutel... See more

Rated 5 out of 5 stars

I have been signed up for the subscription for over two years now and just love receiving it each month. Over the last year alone I’ve had seeds, dahlias, bare root peonies, a climber, a rose and spri... See more

Rated 4 out of 5 stars

We loved the packaging and presentation. Information regarding the items was super informative. This subscription wasn't ideal for us as we are keen gardeners and none of the last 3 months items were... See more

Company details

  1. Garden Center
  2. Garden

Written by the company

The Rose Press Garden is making gardening modern, fun and easy. From the Monthly gardening subscription box, to autumn and summer bulbs to a huge range of flower seeds… we’re here to help you create a beautiful garden easily! All products come with how to videos, full step by step instructions and a brilliant community of gardeners. Were really proud to donate £1 from every order to Greenfingers Charity who create magical gardens for childrens hospices


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(478)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Go-to garden gal

I’ve been buying from Lizzie almost right from the start. The plants, seeds and bulbs are of excellent quality and the colours and varieties she sells are just gorgeous. She’s my go-to garden gal!!

November 2, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

When I decided to tackle my garden



When I decided to tackle my garden, I was filled with excitement and apprehension. Their team made the entire process simple and enjoyable. They helped me select low-maintenance plants that would thrive in my environment, which has been a lifesaver! I appreciate their emphasis on practicality and sustainability. They not only transformed my garden but also educated me on how to care for it. The variety of textures and colors they incorporated is stunning, and my outdoor space has become a wonderful retreat. The follow-up support was a fantastic bonus; they provided tips and tricks for seasonal maintenance, ensuring my garden remains vibrant year-round.

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

The plants didn’t arrive

The plants didn’t arrive and two weeks later had the money refunded to a gift voucher but then no plants available online to purchase. The season has finished for the plants I wanted. I now have a useless gift voucher that I can’t use.

July 31, 2024
Rated 3 out of 5 stars

I don't want to leave a negative review…

I don't want to leave a negative review but the box I received in September just contains a few packets of seeds which are not worth £ 25 and I am still waiting for the previous box which I have been charged for but not received. I understand Lizzie is otherwise occupied at the moment and perfectly understand that it must be difficult for her but if you run a business you have to make arrangements to cover circumstances when you are not able to deal promptly with matters yourself.. I have asked for a refund for this box and the one I have not received. I am unhappy about paying £ 50 for about 7 packets of seeds which are nothing out of the ordinary.

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Received wilting plants that are…

Received wilting plants that are struggling. As a small business they were unable to rectify it. A disappointing experience, I prefer to use independents and small businesses but not at the expense of quality and customer service.

July 24, 2024
Advertisement
Rated 5 out of 5 stars

Subscribe now, it's great!

I've been subscribing to TRPG for a good few years now and honestly it's the best subscription service I've ever had. The quality of the seeds, plants and well, everything is just excellent. Lizzie makes gardening a joy and I really look forward to my delivery every month

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful business with gorgeous products!

I have been subscribed to TRPG since almost the beginning. The seeds and plants are always of excellent quality and I have learnt so much from Lizzie. The variety you get every month is excellent, and the bulb months are my personal favourite! TRPG started my journey with flowers, now I have started my own business as a flower farmer. I highly recommend subscribing to TRPG to anyone who wants to learn more about gardening, but also experienced gardeners who want to add beautiful new things to their own gardens.

August 9, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Deutzia 'Raspberry Sundae'

My Deutzia 'Raspberry Sundae' arrived very quickly . It was well packaged and is a decent sized shrub in good condition. Looking forward to seeing it grow.

July 8, 2024
Unprompted review
Rated 2 out of 5 stars

Box hasn’t arrived and had to email…

Box hasn’t arrived and had to email three times. No reply for ages then no apology. Bizarre customer service where I was told “I’m not sure what to suggest?” Received a refund today for Junes box after asking again.
July’s box was not good value for money at all. Five packs of seeds which I could have bought much cheaper elsewhere. No information and most of them will only flower next year. Not worth the money.

July 8, 2024
Unprompted review
Rated 3 out of 5 stars

Slightly disappointing delivery.

I have loved TRPG for some time, but was rather disappointed with my last delivery. The hesperis were very, very tall and straggly on delivery, with the three white ones the worst. All of them have now died, unfortunately. Also the packaging of the Achillea was slightly odd, in that it was in the delivery box, but wrapped in lilac tissue paper and tied with string - almost as if it had already been given to someone as a gift! I admit, I haven’t raised any of these items with Lizzie or Gemma, which perhaps I should have. I had to chase this order as it was over a week from confirmation, with no despatch information, so I just didn’t feel I wanted to make any further fuss.

April 30, 2024
Advertisement
Rated 1 out of 5 stars

Damaged plants - wrongly packed

My first full subscription box and the plants had been packed on their sides which caused damage to three of the plants. When I reported it to them no apology informed me that they’re always packed upright and great care is always paid. I’ve cancelled my subscription - very disappointed.

June 6, 2024
Unprompted review
Rated 3 out of 5 stars

The concept is a great idea…

The concept is a great idea and my first order arrived quickly and in sustainable packaging, however, I never received my new customer 10% discount code and when I emailed customer services they never replied which was disappointing

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

I have been a huge fan of TRPG for a few years!

I have been a huge fan of TRPG for the past few years and been a subscriber for nearly 3 years ( on and off ) i would never look back now. Lizzie and the team are always there for advice and tips, no question is too silly. The flowers, seeds, bulbs, bare roots is outstanding quality too! By subscribing to the box it has got me back out in the garden, helped clearing my head and obviously performing a little happy dance everytime I see my beautiful flowers. Thankyou team TRPG 🌷🌻🌿🌸🩵

April 27, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing all round for beginners

TRPG is a business built on customer needs. They are always bringing collections/products that make gardening easy and fun for beginners! The app and community provides so much education and support too! TRPG always respond quickly and efficiently to any queries.Truly the best! 🥰

April 5, 2024
Unprompted review
Rated 3 out of 5 stars

Subscription Service

Ordered a special offer box reduced to £6, this arrived about a week later and then the next subscription box for the next month arrived the next day and I had already been charged £25 for the next month's subscription. I hadn't been given any login details for the website at this point and no emails to confirm dates of when the new subscription would be coming out. Unfortunately, i can't manage the £25 a month so cancelled this pretty swiftly afterwards, would have been good to have had some more communication on this on first joining. I would also say there isn't much information given in regards to instructions for planting the bare roots, unless I am missing something. Can't comment on the quality at the moment as I now have 7 bare roots to plant.

April 11, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look