The Rug Mart Carpet One Floor & Home Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Home & Garden

Information provided by various external sources

The Rug Mart Carpet One Floor & Home is the source for all your floor covering needs. Our partnership with the largest floor covering cooperative in North America, Carpet One Floor & Home allows us enormous buying power and access to all the major brands, mills and manufacturers. We offer the largest selection of carpet, hardwood, laminate, ceramic tile, Vinyl and more - and you'll always find the best prices and great savings... everyday. With the personal service from our specially trained flooring experts, you'll find the product, warranty and color that are just right for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Chris at Rug Mart was extremely …

Chris at Rug Mart was extremely knowledgeable and listened to what type of carpet suited our home. He and the installers were prompt and professional. He also suggested flooring for our upstairs hallway and custom cut an oriental design to fit the space. Looks gorgeous. I was very satisfied with the experience and I felt that the process was made easy by Chris and the staff at Rug Mart. I would definitely recommend them. Thank you.

August 21, 2017
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Maria,

Thank you for choosing the Rug Mart.We love working with our customers to come up with the right flooring for them and make suggestions for other areas of the home. We hope you are enjoying your new carpet and please let us know if you need anything else!

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Rated 5 out of 5 stars

I have used the Rug Mart Carpet One …

I have used the Rug Mart Carpet One multiple times and they have always been wonderful to work with! Chris has helped me with multiple rooms of custom cut carpet with unique sizes and angles ... and installation has always been professionally done and beautiful. I highly recommend using The Rug Mart.

August 16, 2017
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Michelle,

It has always been a pleasure working with you and we appreciate that you continue to choose our store!

Rated 5 out of 5 stars

Chris Pindar was just terrific

Chris Pindar was just terrific. Offered a lot of solid advice without ever being pushy.
Came through and did excellent job on both hardwood floor installation and full house of carpeting for my client.
Highly recommend the hands on service and work.
John Leonardi
Refining Design,LLC

August 15, 2017
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

John,

Thank you so much for the high remarks! We appreciate your review and we hope to continue to work with you in the future!

Rated 5 out of 5 stars

Great Selection and Service

Carpet One has a great selection in all types of carpet in different price ranges.
The service from the moment I walked into the store to the installation of my carpet was seamless. Chris, the sales rep was very knowledgeable and efficient.
I can not think of anything negative to say about my shopping experience at your store.
I love my carpet!

August 7, 2017
Unprompted review
Rated 5 out of 5 stars

High quality carpet at competitive prices with reliable, responsible installation

When we needed to carpet our bedroom, we first went to all the carpet places East of us on Route 22 (we live in Somerville). We felt we were getting the hard sell at the first few and though we liked some of the carpet we saw, the prices were much higher than we expected. Frustrated, we stopped in this Rug Mart Carpet One in Flemington when we were just running some errands there, expecting little inspiration or range of choices. We found a plush handsome carpet we liked pretty quickly! The manager was really friendly and helpful. He really worked with us (our room has an odd shape with 1 niche and 1 protrusion). He came by the next day and digitally measured the space. His price was very reasonable & competitive. The crew came on time the day they were expected and worked fast, quietly and neatly. We were so happy with the results we came back when we had a little more money to carpet our stairway; we had seen a style we liked. Same good experience!

August 3, 2017
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Robert,

We are so happy you chose our store! Finding the right carpet (and floor) is never an easy process and we hope we made everything much easier for you! It's always a pleasure working with you and please let us know if you need anything else!

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Rated 5 out of 5 stars

The service was excellent and the …

The service was excellent and the product exceeded expectation. I have another project coming up and will be returning as soon as I'm ready.

August 2, 2017
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Steven,

We are excited to work with you again! It is always a pleasure and thank you for giving us such a positive review!

Rated 5 out of 5 stars

They are professional and courteous

They are professional and courteous. All the excess was cleaned up and nothing was left for me to do but enjoy my new flooring.

August 2, 2017
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Elaine,

Thank you for taking the time to review our services! We always want to leave homes looking better than when we entered! We hope you continue to enjoy your new floor!

Rated 5 out of 5 stars

Excellent Customer service and …

Excellent Customer service and workmanship

August 2, 2017
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Michael,

Thank you for the kind words! We take pride in our workmanship and we appreciate you noticing!

Rated 5 out of 5 stars

Great service!!

Great service. Chris made the whole process so easy and simply.

January 19, 2017
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Tim,

We are glad to hear we made the process easy for you! Thank you for the positive review!

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Rated 5 out of 5 stars

Daughters bedroom floor

A pleasure to do business with The Rug Mart of Flemington! Great advice, Thanks Chris for keeping us in the loop on the delivery status. Our next replacement is going to be the runner on our stairwell. Will certainly be back to do that. Thank You Terry for a beautiful install on my daughters bedroom floor. Well Done!!

December 3, 2016
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Thank you for taking the time to give us a great review Robert & Andrea. We are happy to know that you and your family love your new floor, and we are excited to work with you in the future!

Rated 5 out of 5 stars

Great products, great service

Really comprehensive selection of floor products. Helpful, knowledgeable staff and the installation was meticulous. I've used Carpet One for years and have always been more than satisfied.

November 6, 2016
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Thank you for the review and the kind words, Ellen. We appreciate your continued support, and we look forward to working with you again!

Rated 5 out of 5 stars

Quality and service you can trust!

Terry and Chris know their customers and provide excellent service! You can trust them and their products!

October 14, 2016
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Thanks for taking the time to leave us a great review, we really appreciate it! Please let us know if there's ever anything else we can help you out with.

Rated 5 out of 5 stars

Amazing service! I can highly recommend them!

After a flood at my house, we needed to get new carpet and flooring in several rooms. It was chaotic and a mess but thank goodness Rug Mart, Carpet One was so helpful. They went way above and beyond coming to measure and providing new carpet. They gave great advice about which carpets and floors would be best for my daughter who has chemical sensitivities. On top of that, Terry did a walk through of the inside and outside of our house when I could not figure out how the flood caused damage in one area. He identified another issue that would have caused us further problems if not fixed! Very proactive, expert, prompt and friendly service! Could not be happier!

October 14, 2016
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Hi Sandy, thank you so much for the wonderful feedback. Our staff is always happy to go above and beyond to make sure our customers have the best experience and we're so happy to hear that Terry and the rest of our team were such a great help throughout the life of your project. We hope you're enjoying your new flooring and please don't hesitate to reach out to us if there's anything we can help you with in the future!

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Rated 5 out of 5 stars

Simply the best

An excellent company to work with. Great people, quality craftsmanship. They did a fantastic job at a very fair price. Thanks, guys!

October 5, 2016
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Hi Frank and Susan! Thank you so much for taking the time to leave us such a great review! We had a wonderful time working on your project. Please let us know if there's ever anything else we can do for you!

Rated 5 out of 5 stars

We had a FANSATIC experience with Rug Mart Carpet One.

I was trying to figure out the best way forward in terms of replacing well worn damaged carpet. Chris provided the type of service that is almost scarce in Retail today. He listened to my needs. Provided thoughtful solutions. He came out to the home to ensure all measurements were taken correctly and followed through the entire sale. I will be back many times as he over served in a retail landscape that has become largely underserved with big box solutions. Rug Mart has a huge selection of manufactures to offer all in one place, priced well with exceptional service.

September 22, 2016
Unprompted review
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Reply from The Rug Mart Carpet One Floor & Home

Hi there! Thank you so much for this positive feedback! We are so happy to hear that our team provided excellent customer service and led you on a great flooring experience. We'll be sure to pass your compliments along to our team and please let us know if there is anything that we can do for you in the future!

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