The Rug Office Reviews 

20
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TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I purchased the Lattice Natural rug, and i can happily say it is lovely and it was a great company to buy from! would recommend

Company replied

Rated 5 out of 5 stars

Amazing, would recommend! Beyond happy with my lovely rugs, will be purchasing more!!

Company replied

Rated 4 out of 5 stars

Such a great website! Can pick out your preferred texture and great range of pricing. Very happy with my choices, do wish I brought the expedited shipping though.

Company replied

4.4

Excellent

TrustScore 4.5 out of 5

20 reviews

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1-star

No recent history of asking for reviews

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4.4

All reviews

(20)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fantastic rug

Fantastic rug, easy to purchase and efficient delivery! So pleased 😁

July 5, 2026
Unprompted review
The Rug Office logo

Reply from The Rug Office

Harriet! Thank you so much for taking the time to leave us a review :)

Rated 5 out of 5 stars

Super awesome company

Super awesome company, my rug is amazing, so obsessed with it!!

July 16, 2026
Unprompted review
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Reply from The Rug Office

Thank you so much for taking the time to leave us a review, Becky :)

Rated 5 out of 5 stars

really pleased with my experience

really pleased with my experience! the rug is beautiful, excellent quality and looks amazing in person!!

July 17, 2026
Unprompted review
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Reply from The Rug Office

Tara! Thank you so much :)

Rated 5 out of 5 stars

Amazing

Amazing, would recommend! Beyond happy with my lovely rugs, will be purchasing more!!

August 19, 2026
Unprompted review
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Reply from The Rug Office

Thanks for the great feedback Immie! :)

Rated 5 out of 5 stars

I purchased the Lattice Natural rug

I purchased the Lattice Natural rug, and i can happily say it is lovely and it was a great company to buy from! would recommend

October 31, 2026
Unprompted review
The Rug Office logo

Reply from The Rug Office

Beautiful rug choice! Thank you so much for taking the time to leave us a review :)

Rated 5 out of 5 stars

Love love love my Alpine Skier rug

Love love love my Alpine Skier rug. Goes perfectly in our cabin in the mountains and the skiers and details are so cute. Wanted a special size and material and the customer service was great and accommodating.

June 28, 2026
Unprompted review
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Reply from The Rug Office

Thank you for taking the time to write this review Trina :)

Rated 5 out of 5 stars

Cottage core textures

A beautiful cream rug. It has transformed by living space and enhanced the lovely cottage vibes. Excellent communications and the staff were so helpful in helping me to choose the right texture.

June 1, 2026
Unprompted review
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Reply from The Rug Office

Thank you Claire! We really appreciate your support and you Instagram posts!

https://www.instagram.com/p/DYcozwXCCKw/?img_index=1

Rated 5 out of 5 stars

Extremely happy

Extremely happy with our rug! Quality is second to none and the packaging was as expected :)

You have a life long customer in me!! Can’t wait to pick out our next rug

March 1, 2026
Unprompted review
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Reply from The Rug Office

Thank you Traci!

Rated 5 out of 5 stars

A great mix of designs with something…

A great mix of designs with something for every room and style. High quality too, would definitely recommend!

March 3, 2026
Unprompted review
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Reply from The Rug Office

Thank you for your great review, glad you love your new purchase :)

Rated 5 out of 5 stars

Great Rug

The quality of the rug was great and the shipping was all seamless. Very Happy

March 1, 2026
Unprompted review
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Reply from The Rug Office

Thank you for your review Thomas!

Rated 4 out of 5 stars

GardenGrid Review

Great service! Very happy with my Rug, I brought the Garden Grid 200x200 and its fits perfectly in my daughter’s bedroom. A very happy 5 year old so thank you very much

March 1, 2026
Unprompted review
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Reply from The Rug Office

Thank you for your review Harriet!

Rated 5 out of 5 stars

Great product and a good price

Great product and a good price. Very individual designs not available elsewhere. Easy to deal with.

March 1, 2026
Unprompted review
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Reply from The Rug Office

Thank you for your review Carolyn!

Rated 4 out of 5 stars

Buy buy buy

Very happy! Can’t believe there wasn’t more reviews!

February 20, 2026
Unprompted review
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Reply from The Rug Office

Thank you Joe!

Rated 5 out of 5 stars

Great company

Great company! Great experience

February 19, 2026
Unprompted review
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Reply from The Rug Office

Thank you James!

Rated 5 out of 5 stars

Quality was great!

Quality was fab! Extremely happy with how it turned out, do wish I went bigger though!!! Will be back

January 24, 2026
Unprompted review
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Reply from The Rug Office

Thank you Hector! We always say, if in doubt, go for the size up. We’ll know for next time!

Rated 5 out of 5 stars

Fantastic quality rug

Fantastic quality rug! Managed to get a couple different styles for our office. Very happy.

January 27, 2026
Unprompted review
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Reply from The Rug Office

Thank You for your review Arbrook. We love working with other British brands!

Rated 4 out of 5 stars

Such a great website

Such a great website! Can pick out your preferred texture and great range of pricing. Very happy with my choices, do wish I brought the expedited shipping though.

January 28, 2026
Unprompted review
The Rug Office logo

Reply from The Rug Office

Thank you for your review BH. We’ll be sure to offer you complimentary expedited shipping next time, as a Thank you!

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