Absolutely do not buy from this company! We bought a 800£ desk in January and we still have not received it. They replied at the beginning saying that they had quality issue with the wood received. We... See more
Company replied
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Review summary
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Best avoided. Ordered on 23rd February x2 desks - website states 14 days from order to delivery. Other than the order confirmation received no communication till I emailed on the... See more
Company replied
Ordered a desk which was (and still is) marked on the website as in-stock and delivered within 7-14 days on the 12th March and still no sign of it as of 21st April. I followed up on the 23rd Mar... See more
Company replied
01/05/26 Just received an email to say the company is going into liquidation! There is an offer of a discounted product from the new owner. Will consider carefully before... See more
Company replied
2.5
Poor
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Fabulous quality
Fabulous quality, great customer service, excellently packed and fast shipping.
From start to finish I’m very impressed with the team at rustic grove.
The quality of the wood is perfect, really impressed with the care and calls given to keep me updated on delivery. Cannot recommend these chaps enough. Thank you!
May 25, 2024
Unprompted review
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Good quality desk
I got a really nice, good-quality desk at exactly the size and shape I wanted. Really good customer service - the team were super helpful with sorting out delivery after I gave the wrong address details to start with.
May 16, 2024
Unprompted review
Great communication and quality
Great communication and quality. It is exactly what we wanted and as described on the website. Would definitely recommend and purchase again!
March 27, 2024
Unprompted review
Amazing customer support
Amazing customer support, Desk came at the time they said , amazing quality will definitely be buying from them again ! would recommend to anyone!
March 27, 2024
Unprompted review
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