SafeGroup Services Limited Reviews 

243
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service. We live in Scotland and the person who came yesterday to sanitise a massive sewage mess in our house was beyond amazing. The attention to the details, the accuracy in his job and th... See more

Rated 5 out of 5 stars

During a busy Grand National this past Saturday we had a number of workmen in the shop with dirty, oil covered boots, leaving most of the shop carpet covered in motor oil and dirt. We requested an eme... See more

Company replied

Rated 5 out of 5 stars

Aaron Lloyd and Steven g were absolutely AMAZING and didn’t stop working and went above and beyond duty to make sure we were looked after to the very best of their abilities. What a incredible job the... See more

Company replied

Rated 5 out of 5 stars

Excellent job today by Aaron Lloyd at Coral Bookmakers, Stoke. I don't normally write reviews, however I was compelled by the high standard and service he delivered today. He went the extra mile to en... See more

Company replied

Company details

  1. Cleaning Service
  2. Blast Cleaning Service
  3. Pest Control Service
  4. Waste Management Service

Written by the company

SafeGroup a truly independent and well established specialist cleaning and waste management company delivering services throughout the UK via strategic locations in Edinburgh, Dorchester, Coulsdon, Manchester and Birmingham. Providing a full range of services 24/7. Covid19 Decontamination services, high level cleaning, crime scene cleaning, fire and flood services, sewage pollution cleaning internally and externally. Bird guano cleaning (bird droppings) and many more specialist cleaning services A full range of waste management services including fly tipping, wait and load services, recycling services, and clinical waste removal to name a few of the many waste services. SafeGroup also provide regional pest control in Greater London and the SE area. Fully accredited https://thesafegroup.co.uk/accreditations/


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. We live in Scotland and the person who came yesterday to sanitise a massive sewage mess in our house was beyond amazing. The attention to the details, the accuracy in his job and the thorough DEEP cleaning was impressive. Not many people have ever shown such dedication and be so professional. Thank you so much! (Also, we called them in the morning, in the afternoon this person was already here).

May 10, 2023
Unprompted review
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Rated 1 out of 5 stars

Avoid where possible

Would not trust this company as far as I could throw them, no honesty, or integrity, treat their employees as a number, and to be fair to the poor guys out on the roads doing their stuff, they deserve so much more respect than this company is giving them.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Viv -agent

Viv was very helpful and he performed his duties miticulously.

September 3, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Viv. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Viv himself!

Rated 5 out of 5 stars

Boxes of paper from a flooded cellar

We contacted Safe Group after a flooded cellar; we had a large amount of boxes of paper that was wet and very unpleasant. Gary and Rob removed them for us, up a flight of stairs too. They were professional and just got on with it. Brilliant service from the team including Sarah in the office right through to the Rob & Gary. Also they advised us what to do to get the smell sorted. Couldn't recommend highly enough. Suzanne at Citizens Advice Bromsgrove & Redditch.

August 31, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by our Operatives. We are pleased to hear that your received the high class service we always aim for from start to finish, and that they provided a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Rob and Gary themselves!

Rated 5 out of 5 stars

Huge thanks to Chris Wakeling who came…

Huge thanks to Chris Wakeling who came to clean up after a flood at our hotel. He done a fantastic job and worked without a break in order to get us back open as early as possible.. we are hugely grateful

August 19, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Chris. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Chris himself!

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Rated 5 out of 5 stars

Excellent service

Today I had Andy Barnes from Safegroup come to site to remove waste for us. I highly recommend using them for the "man in a van" service. I asked him if he required help as there were some heavy items however he declined and removed this by himself. Quick and efficient. Extremely polite, and a pleasure to deal with. Will definitely be using again.

August 26, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Andy. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Andy himself!

Rated 5 out of 5 stars

Kevin Jones attended Turtlebay and…

Kevin Jones attended Turtlebay and provided a fantastic service.

Thank you for your fats and professional service.

August 25, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Kevin. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Kevin himself!

Rated 5 out of 5 stars

Craig Barnes came today and performed…

Craig Barnes came today and performed an excellent job of removing all our waste. He was by himself but managed to move desks and chest of drawers including other items. He just got straight on with the job. Thanks

August 24, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Craig. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Craig himself!

Rated 5 out of 5 stars

First class service from Viv.

I met Viv Wallace from safegroup this evening when he arrived to deep clean our shop after a flood. He went above the call of duty to make sure that the shop looked perfect for us to reopen again in the morning. He is a very friendly fella and we had a good time while getting the job done properly. Have no hesitation in calling safegroup if you need a great cleaner.

August 24, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Viv. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Viv himself!

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Rated 5 out of 5 stars

Excellent service

Excellent service, Craig arrived on time and did a great job of moving my old bathroom from my front garden into the van with a smile on his face even when he had to carry everything across the road as my ignorant neighbours wouldn't move their cars from outside my house. Can't fault the service, highly recommend SafeGroup

August 24, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Craig. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Craig himself!

Rated 5 out of 5 stars

Aaron and James attended my site this…

Aaron and James attended my site this morning, worked solidly for 4.5 hours. results from the deep clean were gleaming.

August 24, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by our Operatives. We are pleased to hear that your received the high class service we always aim for from start to finish, and that they provided a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Aaron and James themselves!

Rated 5 out of 5 stars

Rubbish clearing and vermin preventative work

Courtney and Nigel did a great job of clearing an area that was covered in discarded rubbish that had been there for a while and was housing approx 30 rats. They removed the rubbish from the site itself and sanitised the whole area to discourage any further vermin activity including an area that wasn't easy to access by personnel. I would highly recommend this company.

August 23, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by our Operatives. We are pleased to hear that your received the high class service we always aim for from start to finish, and that they provided a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Courtney and Nigel themselves!

Rated 5 out of 5 stars

What a fantastic

What a fantastic, professional &
lfriendly service, highly recommended, Kirsty & Vic thank you very much.

August 23, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by our Operatives. We are pleased to hear that your received the high class service we always aim for from start to finish, and that they provided a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Kirsty and Viv themselves!

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Rated 5 out of 5 stars

AAron Lloyd ,

AAron Lloyd ,, did a great job lovely and clean couldn’t ask for a better job at Ladbrokes in acocksgreen

August 23, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Aaron. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Aaron himself!

Rated 5 out of 5 stars

Great job by Glenn

Glenn came to our property today for a collection, he did an excellent job, very thorough, and extremely polite, helpful and friendly. Highly recommended.

August 22, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Glen. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Glen himself!

Rated 5 out of 5 stars

Craig and Sean arrived on time

Craig and Sean arrived on time. They were very polite.

August 20, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by our Operatives. We are pleased to hear that your received the high class service we always aim for from start to finish, and that they provided a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Craig and Sean themselves!

Rated 5 out of 5 stars

5 stars all the way for Safe Group

5 stars all the way for Safe Group. Craig and Sean were amazing ! They paid careful attention to our needs and did a fantastic job !

August 19, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by our Operatives. We are pleased to hear that your received the high class service we always aim for from start to finish, and that they provided a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Craig and Sean themselves!

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Rated 5 out of 5 stars

Highly recommended

Don and Beverly did an amazing job and worked so hard. The end results were much better than expected. Have now booked in further work. Reliable, friendly and polite.

August 19, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by our Operatives. We are pleased to hear that your received the high class service we always aim for from start to finish, and that they provided a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Den and Beverley themselves!

Rated 5 out of 5 stars

I would highly recommend.

I would highly recommend.
Professional staff, Glen was very helpful.

August 18, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Glen. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Glen himself!

Rated 5 out of 5 stars

Absolutley smashing job by Dave…

Absolutley smashing job by Dave Cullender in the aftermath of our shop flooding from heavy rain. Thanks so much from the Bordon Boots Team!

August 18, 2022
Unprompted review
SafeGroup Services Limited logo

Reply from SafeGroup Services Limited

Thank you very much for taking the time to write a review for the work that has been carried out by Dave. We are pleased to hear that your received the high class service we always aim for from start to finish, and were provided with a courteous and efficient service for yourselves. We will ensure this is passed onto our teams and to Dave himself!

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