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The Salty Fox Reviews 

341
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high-quality products, noting that the stylish watch bands and accessories are comfortable, durable, and look like luxury jewelry. People also highlight the exceptionally fast delivery service and the extremely easy-to-use website, which together make the overall shopping process wonderfully smooth and efficient. However, some customers also noted that the paint or color coating on certain bands began peeling or scuffing off shortly after initial use. A few reviewers additionally experienced minor frustrations with items arriving in mismatched colors or encountering sizing errors when ordering matching accessories.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the beautiful designs, comfortable fit,... See more

Quality

Customers consistently note positive experiences with quality, praising the durable materials, great fit, and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting speedy shipping times and items... See more

Order

Users describe positive interactions with order, highlighting the ease of navigating the site, placing... See more

User experience

Customers had great satisfaction with the user experience, highlighting that the website is very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Started with beautiful compostable outer packaging. When opened there was a next purchase gift voucher and the straps were in lovely cardboard sleeves. Straps were the correct size! Very happy with pr... See more

Company replied

Rated 5 out of 5 stars

Thanks for the great product. Really appreciate the longer length silicone sports strap for my Apple watch. I need to be able to swim in the pool and the open water with confidence, plus tracking othe... See more

Company replied

Rated 5 out of 5 stars

It’s company that provides well priced and variety straps for your Apple Watch. I have always been happy with my purchases. Only once have I received a strap that the connector piece was damaged. The... See more

Company replied

Rated 5 out of 5 stars

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

341 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(341)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The band was great

The band was great
But the watch cover did not match
I just feel that you could have picked that up so disappointed

June 29, 2026
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Reply from The Salty Fox

Hi Neeltje, thanks so much for taking the time to leave your review.

Looking at your order I can see you purchased a band in the colour way Vintage Rose Gold, and a Case Cover in the colour way Rose Gold. These are two different colours and will explain the colour difference.

You are more than welcome to submit a return or exchange request. Please reach out to our team on info@thesaltyfox.comm.au if you need any assistance!

Rated 5 out of 5 stars

Fantastic product

Fantastic product, excellent quality and just what I was looking for.

June 25, 2026
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Reply from The Salty Fox

So happy to hear we could help you find the perfect new product Sue!

Rated 5 out of 5 stars

Will Recommend

Prompt delivery, clear instructions, good value for money and love the watch band.

June 25, 2026
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Reply from The Salty Fox

Much appreciated Delma!

Rated 3 out of 5 stars

The band is great but the matching…

The band is great but the matching screen cover was too small. In your ordering system it says it fits 38/40/41mm. But the packaging said it was for a 38mm only! And that is true! When I went to rtn it cost more to return! 🤦‍♀️🤦‍♀️

June 24, 2026
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Reply from The Salty Fox

Hi Karen, thanks so much for taking the time to leave your review. We are so sorry to hear the your product isn't fitting correctly.

In regards to a band you need to select the size range your watch falls into. For example if you have a 40mm Apple Watch then you need to select the size range listed as 38mm / 40mm / 41mm / 42mm (S10 & S11).

As for Cases/Screen Protectors you will need to select the exact size of your watch otherwise it will not fit correctly. If you have a 40mm Apple Watch then you need to select the size of 40mm. If you select 38mm it will be too small.

If you have purchased the incorrect size then you are more than welcome to submit a return or exchange request however there is a fee to cover the shipping costs from the courier. Alternatively you are welcome to post the item back at your own cost.

If you ever need any assistance you can always contact our team on info@thesaltyfox.com.au

Rated 5 out of 5 stars

Great choices and fast delivery

Great choices and fast delivery. Very happy with the 2 watch bands I ordered.

June 24, 2026
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Reply from The Salty Fox

Really appreciate you taking the time to leave your review Annabelle!

Rated 2 out of 5 stars

The band was too tight and trying to do…

The band was too tight and trying to do an online refund was a nightmare with it not working Became a very frustrating process In the end I have gifted it to someone else
This is the 3rd band that has been problematic first one caught on clothing 2nd coating peeled after 4months of use

June 24, 2026
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Reply from The Salty Fox

Hi Amelia, we are so sorry to hear about your negative experience! If you need any help at all with the return process our team can always assist you via info@thesaltyfox.com.au

Additionally all our products come with a 12 month warranty so if you are having any issues please reach out with conformation of your order number and they can help you further!

Rated 1 out of 5 stars

Wanted to return an item but the…

Wanted to return an item but the postage was more expensive then the item and so now I won’t get a refund

June 24, 2026
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Reply from The Salty Fox

Hi Ewelinka, thanks so much for taking the time to leave your review.

We understand a product may not always be the perfect fit for you once received which is why we offer a 30 day return/exchange period on orders.

All details of this can be found on our website and as outlined the shipping fee does fall onto the customer. We do offer discounted pre paid labels with a cost of $8.99 for returns or $16.98 for exchanges. Alternatively you are welcome to send the item back at your own costs.

We take no profit in the fee, it is simply to cover the shipping fees as this does incur a cost from the courier. Wishing you a wonderful day!

Rated 5 out of 5 stars

Very pretty

Impressed with the product. It looks great and feels nice to wear. It was pretty straightforward removing links to adjust to the size I need

June 10, 2026
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Reply from The Salty Fox

So happy to hear about your easy experience resizing your band!

Rated 5 out of 5 stars

My new band and screen protector are…

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easily fall off my wrist if knocked. I’ll purchase more from Salty Fox in the future :-)

June 9, 2026
The Salty Fox logo

Reply from The Salty Fox

We are thrilled to hear about your positive experience Bethany!

Rated 5 out of 5 stars

Great products

Great products, easy ordering and smooth delivery.

June 9, 2026
The Salty Fox logo

Reply from The Salty Fox

Thanks for the 5 stars Melinda!

Rated 5 out of 5 stars

quality products

quality products, fast shipping from overseas, great communication about tariffs and how to attach band

June 8, 2026
The Salty Fox logo

Reply from The Salty Fox

Thanks so much Janice! So happy we could make you overseas shopping a positive and clear experience!

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