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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly highlighting the hats and scarves for their design, fit, and durability. Many people appreciate the efficient ordering process and the exceptionally fast delivery times. The packaging is frequently mentioned as beautiful and thoughtful, often including personalized touches. Some people also felt that the overall service was outstanding, noting the pleasant interactions with the company. However, some international customers mentioned unexpected additional tax costs upon delivery, advising others to be aware of potential hidden charges from customs.

What people talk about most

Product

People report positive experiences with product quality. Customers consistently praise the excellent quality... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with some... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the fast delivery, with some... See more

Service

Reviewers highlight positive aspects of service. Customers are very pleased and delighted, with many stating... See more

Based on these reviews

Rated 5 out of 5 stars

My Wife has searched for many years for a sunhat, but having a small head never found one that both fitted and felt comfortable. She recently found Thescarfgiraffe and we ordered a beautiful Children`... See more

Rated 5 out of 5 stars

Absolutely love this hat! It fits perfectly, folds up easily for travel, and reshapes instantly without any fuss. I’ve had several compliments while wearing it—so many that I’ve already bought a secon... See more

Rated 5 out of 5 stars

I've bought loads of stuff now and everything is so beautiful and of such good quality. I have bought several Enitsa scarves (the pink one is stunning!) and the thick check pompom scarves to give away... See more

Rated 5 out of 5 stars

I purchased the folding trilby sun hat - I’m so impressed after multiple foldups for travel, the hat still looks perfect every time. Great quality, far exceeded my expectations. More than happy with v... See more


4.8

Excellent

TrustScore 5 out of 5

99 reviews

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Rated 5 out of 5 stars

Great find!

Great find! My partner and I have been looking for folding sun hats ahead of a trip to Australia. Delivery was really fast; we ordered on a Sunday evening and our hats arrived on Tuesday. Both are lovely, fit well and really well made. For some reason I thought they would be really floppy and thin but they are great. Can't wait to use them and have been telling friends and colleagues about this wonderful find :-)

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous!

My foldable wide brimmed hat arrived the day after I ordered it and it is fabulous! After struggling to find one that fits well (most high street ones are one-size and far too big), I tried on my new hat and after a minor adjustment using the ribbons inside, it fits perfectly. I love that I now have a hat that not only fits perfectly but protects the back of my neck. Oh, it really does fold up and fit into its little bag too.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

A Brilliant Small family business that are worth supporting

My Wife has searched for many years for a sunhat, but having a small head never found one that both fitted and felt comfortable. She recently found Thescarfgiraffe and we ordered a beautiful Children`s Foldable Hat - Pink Flower. It fitted and looks great. She now has a lovely hat for her holidays and cruises. Great tracking info and brilliant return policy. We highly recommend Thescarfgiraffe

January 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect!

Good quality gloves - was wary as a Facebook find but need not have worried. Delivery as expected (paid for next day delivery) and lovely personalised message. Very pleased and would use again.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great item which was beautifully packaged

My first time ordering from this company. UK based, so that's a massive tick. My scarf came beautifully packaged and was despatched very quickly. The scarf was good quality and decently priced, and exactly what I was looking for. Absolutely delighted and would definitely purchase from this company again.

December 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Best Customer Service Ever …

I ordered online and realised the wrong address was on my order. I emailed straight away and got a very quick response.
Received item next day and wow, beautiful packaging with lovely touches from Nicola, Pom Pom hat in orange will be loved by my bestie for Christmas x

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Top marks from a self confessed 'Scarf Junkie' !

I'm a scarf junkie, yet first time customer and I must say, the service I've received is excellent! Bought 2, lightweight christmassy scarves and the are lovely quality, great value for money, beautifully packaged and well presented. Delivery was speedy, overall well worthy of 5 stars!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully packaged

I ordered a beautiful Iskra scarf in pink colours for my daughter in law for Christmas. It arrived within 3 days perfectly packaged in the gift box i paid a little extra for, with it being a gift. I am so delighted with this company I will certainly use them again

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

I purchased a scarf and it came beautifully gift wrapped which I didn’t expect. Fantastic range of items at great prices and I received my order very quickly. I was highly recommend The scarf giraffe. 5 ⭐

November 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Beautiful hat which was packaged very…

Beautiful hat which was packaged very well. I am delighted with my purchase. Excellent communication with the company and they dealt with my query quickly and professionally. I would have no hesitation in purchasing from them again

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful scarves at unbelievable prices

I have just found this company and they are great. I ordered three scarves and they arrived beautifully packaged, in individual bags and then tissue paper. The scarves are so beautiful, I am thrilled and will be buying from them again and again.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered in the afternoon and was with me the next morning.
A hand written Thank you tag inside from Nicola was a lovely touch. Would recommend and use again 👌

October 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Value

I was very sceptical about ordering from a company I had never used before, but from moment of order I was notified every step from receipt of my order to when this was dispatched. Ordered Wednesday, delivered Friday. I would definitely recommend. My hat was much better quality than expected.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful items and fabulous service

I've bought loads of stuff now and everything is so beautiful and of such good quality. I have bought several Enitsa scarves (the pink one is stunning!) and the thick check pompom scarves to give away as gifts having had so many compliments. But this review is more about the customer service, with special heartfelt thanks to Ruth, who was extremely helpful re delivery when I was away on holiday and went above and beyond. I really appreciate that.

October 9, 2025
Unprompted review

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