Clean environment, nice flat close to the beach. Kitchen with stuff to cook could be better but it was ok. Great cuatomer service with great communication.
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The apartment's location is amazing. The mattress is very comfortable. However, the experience is spoiled by the lack of cleanliness in the apartment; the surfaces were dirty, not just dust, the floor... See more
The location is very close to the center yet very quiet, the apartment exed my expectations, size wise and decoration. Kitchen very well equipped and not the typical ikea dishes, looks like a real hom... See more
We arrived at 11pm and there was another couple waiting there locked out due to a malfunctioning electronic lock. By 3am there were 8 parties there that were locked out, that’s a total of 8 separate... See more
Company replied
Company details
Written by the company
Coworking, Short & medium term rentals
Contact info
Calle Caracas 6, 28010, Madrid, Spain
- +34919049403
- hello@thesharingco.com
- thesharingco.com
3.8
Great
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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The property was unsafe and insecure
The property was unsafe and insecure - we had someone not staying in the property attempting to break into our room on the last night - and the support was non-existent for a traumatic experience. Avoid.
March 9, 2025
Unprompted review
Reply from Sharing Co
Dear Guest,
We are truly sorry to hear about the distressing experience you encountered during your stay, and we sincerely apologize for the inconvenience it caused. Your safety is of utmost importance to us, and we understand how unsettling such an event can be. Unfortunately, for the moment we do not have 24-hour support, and in situations like this, we can only recommend contacting local authorities for immediate assistance.
Please rest assured that we will take your feedback seriously and will review our procedures to see how we can improve in the future.
Best regards,
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Poor hygiene standards and inadequate service
Poor hygiene standards and inadequate customer service
Our experience with this company was extremely disappointing. Upon arrival at the apartment, we immediately noticed spiders in one of the bedrooms and the hallway. Despite notifying the company right away, it took several days for anyone to respond. When someone finally came, the problem was barely addressed: the cleaning staff simply swept the spiders onto the floor, leaving them in the apartment. Over the next few days, the spiders even spread into the living area. We eventually had to purchase insect spray and clean the place ourselves.
We had booked this apartment specifically because it had two bedrooms, so our daughter could have her own space. However, due to the insect problem, we were unable to use the second bedroom for multiple nights. Despite paying extra for this room, we couldn’t make use of it. To make matters worse, we later discovered cockroaches in the apartment as well.
We repeatedly asked for compensation for these issues, but our requests were either ignored or met with vague, unhelpful responses. The lack of urgency and failure to address the problem properly was extremely frustrating, and their customer service left a lot to be desired.
I would not recommend booking through this company unless they seriously improve their standards and responsiveness to guest concerns.
October 12, 2024
Unprompted review
Reply from Sharing Co
Hello Charly,
Thank you for sharing your feedback. We are truly sorry to hear about your experience and the challenges you faced during your stay. Please know that this is not the standard we strive to provide, and we deeply regret any inconvenience caused.
Upon receiving your report about the spiders in the apartment, we responded promptly by sending our cleaning staff to address the issue. However, we acknowledge that the resolution provided did not fully meet your expectations, and for that, we sincerely apologize. Our team took immediate steps to address the concerns, but we regret that these efforts did not completely alleviate the problem.
We understand how important a clean and comfortable environment is, especially when booking a property for your family. While we acted quickly, we recognize that the situation could have been managed more effectively to ensure your satisfaction.
In light of your concerns, we are revisiting our cleaning and pest control protocols to prevent similar incidents in the future. We will also ensure that our customer service team is equipped to provide quicker and more comprehensive resolutions to guest concerns.
Thank you for bringing these matters to our attention. We are committed to learning from this experience and improving for the future, and we hope to have the opportunity to regain your trust.
Kind regards
A Sanchez
Sharing Co guest service team
When arriving , the apartment had been booked to others for the same period
The apartment We booked was booked at the same period to other persons and when We arrived the apartment was occupied
We booked through booking and the persons booked through AIrbnb
We called the customer service of thesharingco and the phone was unavailable
The calls were not returned
We waited more than 3 hours on the sidewalk
We were obliged to book an hotel in order to have a place to stay
Very had experience / Do not recommed rhesharingco.com
May 29, 2024
Unprompted review
Reply from Sharing Co
Dear Celia,
We are sorry to read such a negative review considering that we provided all instructions to access the property in written before your arrival. To our understanding, you must have misunderstood our instructions since you clearly went to the wrong door. According to the log of our electronic lock, the apartment that you reserved was empty and nobody accesed it since the cleaner left it 3 days prior to your arrival. There is also no trace of you trying to dial the access code.
Furthermore, instead of trying to find a solution with us, through the various emails and messages we exchanged or over the phone when we spoke, or booking, you chose to go to a hotel, which is why a full cancellation fee was charged not only by us but also by booking.
We are sorry you had such a bad experience, and above all that we did not get the chance to assist you and give you access to the property you booked.
Kind regards,
Sharing Co.
Modern studio ideal for a short stay in Malaga
Well equipped, modern thoughtful decor, great big windows to give a sense of space. Good proximity to old town. Kitchen and washing machine.. useful welcome pack with washing up liquid etc!
February 28, 2024
Unprompted review
Reply from Sharing Co
Thank you so much for your lovely review!
We’re glad to hear you enjoyed the studio, its design, and the little details we prepared to make your stay more comfortable. It’s great to know the location and amenities met your expectations.
We’d be delighted to welcome you back on your next visit to Málaga!
Warm regards,
Sharing Co Customer Care Team
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