The Sheriffs Office Reviews 684

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

What a waste of money… DO NOT USE absolutely terrible service, they have been paid for nothing. Done nothing for almost 3 months until chased. Finally spoke to their agent in the area who had be... See more

Company replied

Rated 5 out of 5 stars

Recorded my details, asked for relevant information and took action. Kept me updated every step of the way. I received monthly cheques until all the money owed was repaid. I did not have any communica... See more

Company replied

Rated 5 out of 5 stars

The govt. dept. dealing with 'Civil Claims' is neither easy to understand nor does it guarantee success. In fact they tell you that even if you initiate an enforcement order the defendant may still n... See more

Company replied

Rated 1 out of 5 stars

Don’t bother using this company. They just go through the motions giving unhelpful non progress reports and don’t actually do anything and let the debtor run rings around them. The agent had no idea h... See more

Company replied

Company details

  1. Debt Collection Agency

Written by the company

Welcome to The Sheriffs Office, the experts in debt recovery and enforcement services across all of England and Wales. We work hard to get back what you are owed and our recovery rates are consistently in excess of the industry average. We manage the transfer of your judgment or order to the High Court for enforcement free of charge. There is a £66 court fee which, along with the enforcement fees, is recoverable from the debtor.


Contact info

3.4

Average

TrustScore 3.5 out of 5

684 reviews

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Typically replies within 1 week

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Rated 5 out of 5 stars

Realible , helpful and very proffesional

The Sheriff office helps me to get my holiday pay from my Employer . They are very helpful , friendly , easy to contact and update me each time they contact my debtor .

January 6, 2025
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Reply from The Sheriffs Office

Thank you for your review; we're very pleased we could help recover the money owed to you.

Rated 5 out of 5 stars

The instruction process was quick and easy

The instruction process was quick and easy and the Sheriffs Office did everything from there. Good updates on progress and of course, a quick positive outcome and payment in full.

February 6, 2025
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Reply from The Sheriffs Office

Thank you for the feedback and for choosing us - delighted we could help!

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Rated 5 out of 5 stars

The Sheriffs Office successful recovery.

The Sheriffs Office guided us through the paperwork and procedures needed to get us a satisfactory outcome in recovering the money we were due back. After a long journey we will get our money and we thank them for their efforts.

January 30, 2025
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Reply from The Sheriffs Office

Thank you for your review, we are happy we could help.

Rated 1 out of 5 stars

There great I suppose if you a person…

There great I suppose if you a person that sends them to collect a debt, but being on the receiving end of there conduct as a person with a debt, it’s absolutely inhumane. Your charged 8% interest per month, if you miss 1 payment regardless of the reason they add over £500 to your debt, if you miss a second payment, again charges added to your account, then when questioned about this via there customer helpline they state they issue a default if a payment is missed, not just your normal DD or standing order bank charge of £25 is it ? For missing 1 payment or 2 a charge of over £500 for that. I mean is that even legal? So as I said great pressure, stress and worry for a person who is likely to be in a bit of debt to have a connection with the company if your owed money, but really? Over £500 if you miss 1 payment. I had a debt of just over £1200 transferred to this company in 2014, that debt turned to over £2700 from charges and interest here we are in 2025 still paying a monthly installment to these people. I’ve been paying this for 11 years, albeit at £10 a month, and my debt is still £1500. My debt was never that to begin with. I’ve missed 2 payments in 11 years and I’m charged probably a £1000 for that.
I have no more to say.

January 31, 2025
Unprompted review
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Reply from The Sheriffs Office

Thank you for your feedback. If you can send over your case reference number, we can look up your details. I will send you a request separately. All the fees surrounding High Court enforcement are set by the Government in the Taking Control of Goods (Fees) Regulations 2014.

Rated 5 out of 5 stars

POSITIVE RESULTS

The service was efficient and effective, as you successfully achieved the desired positive results in a short amount of time.

January 13, 2025
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Reply from The Sheriffs Office

Thank you for your feedback. We are glad we were able to bring your claim to a speedy resolution.

Rated 5 out of 5 stars

Very professional in all aspects.

Your patience has been outstanding with the length of time its taken for this debt to be cleared.
I was impressed with the professional attitude in all the correspondence.

January 13, 2025
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Reply from The Sheriffs Office

Thank you for your feedback; happy to be of assistance.

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Rated 5 out of 5 stars

TSO took the hassle out of chasing my hands …

TSO took the hassle out of chasing my debtor for repayments even after he defaulted.

They have to cover their costs too but its well worth a peace of mind.

January 13, 2025
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Reply from The Sheriffs Office

Thank you for your review; we're very pleased we could help recover the money owed to you.

Rated 5 out of 5 stars

Very professional services

Very professional services. Received the money from defendant in such a short period. Always full reports from The Sheriffs Office . Thank you once again for your help.

December 24, 2024
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Reply from The Sheriffs Office

Thank you for the feedback and for choosing us - delighted we could help!

Rated 5 out of 5 stars

Another enforcement success

We have been using the services of The Sheriffs Office for over a decade and have always found them to be very efficient. Clear communication and prompt execution of instructions are key to the enforcement process. The Sheriffs Office has a strong team of dedicated professionals who go the extra mile to recover as much as possible.

December 16, 2024
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Reply from The Sheriffs Office

Thank you so much for taking the time to leave us this amazing review.

Rated 5 out of 5 stars

We have been using The Sheriffs Office…

We have been using The Sheriffs Office for many years and they are extremely efficient and effective at recovering money and providing regular concise updates.

January 9, 2025
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Reply from The Sheriffs Office

Thank you for being such a loyal customer; we are so pleased to hear you are happy with our service, feedback like this means so much to us.

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Rated 5 out of 5 stars

Very professional

They retrieved my money and gave me lots of updates on how things were progressing. They were very professional and did not let the company they were retrieving the money from mess them (or me) around.
I tried for years to get the company to pay and they just ignored me - but they couldn’t ignore the sheriffs

November 21, 2024
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Reply from The Sheriffs Office

Thank you for your feedback. We are glad we were able to bring your claim to a speedy resolution.

Rated 5 out of 5 stars

Persistence

Persistence

I really appreciated the Sheriffs Office persistence in recovering the full amount my debt despite the debtor delaying payments and giving all manner of excuses

October 31, 2024
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Reply from The Sheriffs Office

You're welcome - glad we could help.

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Rated 5 out of 5 stars

Excellent

Excellent, they gpt the money out of my authority, BFBC,and quickly too

November 9, 2024
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Reply from The Sheriffs Office

Thank you for your feedback. We are glad we were able to bring your claim to a speedy resolution.

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