The Shoppies Reviews 

69
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptional quality of the fabric and the meticulous stitching on the sports shirts, noting that they look and feel premium. Many buyers also appreciate the remarkably fast delivery times, neat packaging, and comfortable fit that consistently meets their active lifestyle expectations. Some reviewers were not happy with the customer service response times, mentioning that communication can be extremely slow when trying to reach out. A few people also experienced significant delivery delays, lack of updates, and occasionally received incorrect items or wrong sizes in their packages.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, as customer experiences vary widely. While many... See more

Order

Reviewers mention ambiguous feedback about order, as opinions on delivery and service vary significantly.... See more

Product

Users describe satisfaction with product quality, highlighting amazing fabric and stitching. Reviewers note... See more

Quality

Clients share positive opinions on quality, consistently highlighting premium fabric, durable materials, and... See more

Response time

People report profound frustration with response_time, consistently noting that messages are ignored for days... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They are so slow with communication I've called them so they call reply and yet I get reply from them after 2 days They said it'll be delivered in 4 days and after 8 or 9 days I get to know that my... See more

Rated 1 out of 5 stars

They dont reply they delay it over a month their business is one of the worst ive seen dont even have the audacity to reply and cant give me an awnser for when my product will be delivered. Dont recom... See more

Company replied

Rated 1 out of 5 stars

Extremely bad customer service they delay everything. There product are cheap printed copies and sometimes look fake as colours don't match original.

Rated 1 out of 5 stars

Worst customer service I ordered more than a week ago and transferred the money No reply to me and they are ignoring my calls Return my money plz

Company replied


Company details

  1. Sportwear Manufacturer

Written by the company

The Shoppies started in 2017 as an online store and has grown into one of Pakistan’s leading sportswear brands. At theshoppies.pk, we offer a wide selection of sportswear and related products, catering to diverse needs and budgets. Over the years, we have also established ourselves as a top sportswear manufacturer, proudly delivering premium-quality sports uniforms to customers worldwide.


Contact info

3.2

Average

TrustScore 3 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.2

All reviews

(69)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible Customer Service - Wrong Size Sent & Being ignored


​I ordered the France football shirt in size 13-14, but I urgently need to exchange it for a Size Medium. The package has already arrived, but it does not fit.
​I have been trying to contact the team to arrange an exchange, but nobody is answering my WhatsApp messages or attending my phone calls. It is incredibly frustrating to be completely ignored after spending money with you.
​Please contact me immediately to arrange a return and send out the Size Medium shirt. Highly disappointed with the communication.

June 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. I placed an order and made the advance payment on May 12th. Despite the immediate payment, the company did not even bother to acknowledge or confirm receipt of the funds for five days until May 17th.
The lack of professionalism only grew from there. The package was finally shipped on May 22nd, but they sent it with the wrong shipping slip, creating extreme inconvenience and delays. It was the courier company which resolved my issue instead !
To make matters worse, their customer communication is nonexistent. They completely ignore messages and never answer their calls. Save yourself the stress and avoid this business. They take your order and give you zero accountability in return.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

They dont reply they delay it over a…

They dont reply they delay it over a month their business is one of the worst ive seen dont even have the audacity to reply and cant give me an awnser for when my product will be delivered. Dont recommend buying from then

May 19, 2026
Unprompted review
The Shoppies logo

Reply from The Shoppies

We’re sorry to hear about your experience and understand your frustration regarding the delay and lack of communication. This is not the level of service we aim to provide at The Shoppies.

Please send your order number and details to info@theshoppies.pk so our team can investigate this matter and provide you with an update as soon as possible. We’d like the opportunity to resolve this for you.

Thank you for bringing this to our attention.

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Rated 2 out of 5 stars

They are so slow with communication…

They are so slow with communication I've called them so they call reply and yet I get reply from them after 2 days
They said it'll be delivered in 4 days and after 8 or 9 days I get to know that my order is in manufacturing like what kind of service it is?

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a crafted verison of Real…

I ordered a crafted verison of Real Madrid 25/26 home jersey with customized name and number. It arrived on time, the quality was superb and size is perfect. A1.

January 6, 2026
Unprompted review
The Shoppies logo

Reply from The Shoppies

Thank you for the amazing review! We’re glad you loved the crafted Real Madrid 25/26 jersey, from the quality and fit to the customization and on-time delivery. A1 feedback like this truly means a lot to us! 🙌

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Rated 5 out of 5 stars

Best Quality Shirts at a very cheap…

Best Quality Shirts at a very cheap price compared to other sellers. There was no sticker of the logo actual real logo and it looks fire🔥🔥.

January 7, 2026
Unprompted review
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Reply from The Shoppies

Thanks so much for the glowing review! We’re thrilled you love the quality and the logo print; nothing beats the authentic look. Appreciate the support, can’t wait to make more for you! 🔥

Rated 5 out of 5 stars

I've ordered about 3 shirts from them…

I've ordered about 3 shirts from them so far (2 customized) and they have never disappointed, always on time and the products always in perfect quality. Will order more shirts 100% and everyone else should too. Really amazing service from them.

January 5, 2026
Unprompted review
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Reply from The Shoppies

Thanks so much for the fantastic review! We’re glad the custom shirts and on-time delivery hit the mark. Looking forward to your next order, feel free to reach out anytime!

Rated 5 out of 5 stars

It's trustful

It's trustful, Provides good quality, Best sportswear brand in Pakistan I reckon, Got all the sport shirts, They also make older shirts on order, Customization is also a thing that they provide.. So Very great

December 30, 2025
Unprompted review
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Reply from The Shoppies

Thank you so much for the kind words! We’re thrilled you trust us and love the quality, glad our customization and retro shirts hit the mark. Really appreciate the recommendation!

Rated 5 out of 5 stars

Overall excellent and amazing quality

Hello assalamualikum
I would like for the people to know that i had many amazing experiences with this conpany tge quality is amazing they can make custom too which is also amazing and they have variety of all tge jerseys throughout the world so i personally really enjoyed my experience and would definitely recommend
Allahafiz

December 19, 2025
Unprompted review
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Reply from The Shoppies

Wa Alaikum Assalam! Thank you for such a thoughtful and kind review. We’re really happy you enjoyed the quality, customization, and wide variety of jerseys. Your recommendation truly means a lot to us. Allah Hafiz!

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Rated 4 out of 5 stars

Outstanding communication between staff…

Outstanding communication between staff and customer about order.The neck size was small please make it bigger.overall a very good experience

December 17, 2025
Unprompted review
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Reply from The Shoppies

Thank you for your valuable feedback! We’re glad you had a great experience with our team and appreciate the note about the neck size; we’ll definitely work on improving that. Hope to serve you again soon!

Rated 4 out of 5 stars

They're good

The responses were quick, shirt quality and print is great, I got it in 4 days. Nice experience overall

December 16, 2025
Unprompted review
The Shoppies logo

Reply from The Shoppies

Thanks for the review! Glad our team was quick, and you loved the shirt quality and print, happy it arrived in 4 days. Appreciate it and hope to serve you again soon!

Rated 4 out of 5 stars

Suggested store

My jersey took a while to arrive but thats only couriers fault, jersey was very good and High quality, all my demands were full filed

December 5, 2025
Unprompted review
The Shoppies logo

Reply from The Shoppies

Thank you so much for your kind review! We're really glad to hear that you loved the jersey and that everything met your expectations.

We truly appreciate your patience with the courier delay, and we’re happy the product reached you safely in the end. If you ever need anything else or have future customization requests, we’re always here to help!

Thanks again for choosing us! 🙌✨

Rated 5 out of 5 stars

I ordered a customised jersey and the…

I ordered a customised jersey and the quality was good and authentic as well the price was quite affordable. I recommend the-shoppies to all.

December 5, 2025
Unprompted review
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Reply from The Shoppies

Thank you for your kind review! We're glad you liked the jersey’s quality and pricing. Your recommendation means a lot to us. Appreciate your support! 🙌

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Rated 5 out of 5 stars

I've ordered customized shirts

I've ordered customized shirts, and they were made according to the given instructions. The jersey shirts I received have a premium quality, as the colour of the shirt didn't fade after washing.

October 18, 2025
Unprompted review
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Reply from The Shoppies

Thank you for your lovely feedback! We're glad the shirts matched your instructions and that the quality held up perfectly after washing. Appreciate your trust and support!

Rated 5 out of 5 stars

Been shopping with them for the last…

Been shopping with them for the last 5years, purchased every tournament kit from them, Top Quality stuff and accurate sizing. Yes, Delivery sometimes went a bit late, but Quality is worth it.

November 22, 2024
Unprompted review
The Shoppies logo

Reply from The Shoppies

We really appreciate your loyalty over the past 5 years. It means a lot to know you’ve trusted us for every tournament kit. We’re happy the quality and sizing have consistently delivered for you, and we’re improving our delivery process to serve you even better. Thank you for your continued support!

Rated 5 out of 5 stars

The Shoppies is phenominal when it…

The Shoppies is phenominal when it comes to delivering the articles on time. Every product I have ordered from their website has been delivered in the estimated time. I admire their punctuality and this is the reason I am coming back again and again on ghis website to order different artivles. Keep up your good work.

September 15, 2025
Unprompted review
The Shoppies logo

Reply from The Shoppies

We’re delighted to know that you’ve consistently had a great experience with our delivery times. Your appreciation means a lot to our team, and we’re committed to keeping up the same level of service. Thank you for choosing The Shoppies again and again!

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