The Silent Disco Company Group Ltd Reviews 178

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering, delivery, and setup processes. Many found the user experience seamless and the equipment, including headphones and karaoke machines, to be of high quality and simple to operate. The staff are frequently commended for their helpfulness, responsiveness, and professional approach, making interactions pleasant and efficient. However, some customers experienced issues with delivery and collection, citing missed pickups or inconvenient collection windows. A few reviewers also noted problems with equipment functionality, such as karaoke machines not working or microphones having low volume. There were also instances where ordered items, like branded headphones, were incorrect, and one customer received an inflatable screen that was smaller than expected.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the company's professionalism and... See more

User experience

Reviewers express high satisfaction with the user experience, consistently highlighting how easy and simple... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the equipment,... See more

Delivery service

Consumers generally express satisfaction with the delivery and collection services. Many reviewers highlight... See more

Staff

People report positive experiences with staff, highlighting their responsiveness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We hired the x25 silent disco headphones for my daughter’s 10th birthday. Ordering, delivery and set up were all so well explained and communication was brilliant. The headphones were such a hit w... See more

Rated 5 out of 5 stars

Such a fun experience. The team were so responsive to our inquiries in the run up to our event (private birthday party), and the equipment was fantastic - the sound quality is brilliant and they prov... See more

Rated 5 out of 5 stars

Easy drop off and collect service, the headphones have a volume control and are modern so are comfortable and loud! definitely pay the extra for the three tablets and transmitters so you have three... See more

Company replied

Rated 5 out of 5 stars

The Silent Disco was a smash hit at our Boxing Day Party. The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything. The equipment was brillian... See more


Company details

  1. Entertainment Agency
  2. Karaoke Equipment Rental Service
  3. Mobile Disco

Written by the company

The UK’s Original Silent Disco Hire & Events Company, catering to a wide variety of events including Private events, Festivals, Weddings and Corporate Events. We offer the very best service and Silent Disco experience from small to large events. Offer...


Contact info

4.9

Excellent

TrustScore 5 out of 5

178 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service, great fun! Highly recommended!

We hired the x25 silent disco headphones for my daughter’s 10th birthday. Ordering, delivery and set up were all so well explained and communication was brilliant. The headphones were such a hit with her friends… they had a great evening.

Pick up was a little chaotic, with / missed pick ups from the delivery providers, but no fault of silent disco company. They were picked up the following day.

Overall great service and great fun! Highly recommend!

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Silent Disco - so much fun and effortless set up

Such a fun experience. The team were so responsive to our inquiries in the run up to our event (private birthday party), and the equipment was fantastic - the sound quality is brilliant and they provided very clear set up instructions - it was so easy.
Very happy to rate as 5 stars - highly recommend. thank you all

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Superb, fab headset, amazing service, communication was of a high standard.
I would without a doubt recommend this company

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Silent disco was so much fun 🤩

I hired the silent disco for a birthday weekend away and it was absolutely brilliant! 🎧🪩
The communication from start to finish was spot on, really helpful and made everything so easy to organise.
The setup was simple, the sound quality was great, and everyone loved being able to switch between channels. It made the night so much fun!
It really made our party and I’ll 100% be using the silent disco company again. Highly recommend! ⭐⭐⭐⭐⭐

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic service from the start right through to collection. Equipment packaged well and came with clear set up instructions. Everyone had a great night, and would most definitely use again, and recommend The Silent Disco Company Group.

March 28, 2026
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Rated 5 out of 5 stars

The Silent Disco Company

The Silent Disco Company were excellent. Their customer service team were responsive, helpful and informative. The delivery arrived as stated, all equipment in excellent condition and they were accommodating with our unique circumstances for return. As first-time users our experience couldn’t haven’t gone better and we will recommend and use them again in future.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication throughout

Great communication throughout — we were advised on the right equipment, how to use it, and payment timings. Everything was high quality and very clean, making for a fantastic evening 👍

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely awesome

We hired the silent disco equipment for a small annual gathering of friends not knowing whether it would really work for a small group. OMG what an amazing time we had with it all. Comments were that we're never going to top that for entertainment value. The whole ordering, delivery, usage abd return process was exceptionally easy. Great communication with the team at the SDC, all the way through. We called for some technical support when we were setting up, mainly because we were being a bit thick bluetoothing to the transmitter, the support was easy, accessible and helpful. Very easy set up and instructions. Thoroughly recommend if you like a good old dance and sing song. Thanks SDC, excellent service.

March 6, 2026
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Rated 5 out of 5 stars

We hired a karaoke machine from silent…

We hired a karaoke machine from silent disco group . Excellent communication and friendly customer service . It was all very straight forward and convenient from the booking , to delivering and collection . The system was high quality and made the party go in full swing ! Thank you , would highly recommend .

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent activity and easy process

Worked out as very reasonable cost wise as an activity for a hen do, everyone enjoyed it, prompt and easy delivery and collection. Great customer service when had a query. Great instructions and easy to use. Great booking process, and regular updates prior to date of booking .

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Hen Party Hire - Silent Disco

We used the Silent disco company for a Hen doo and what a fantastic company they were. The equipment we used were perfect and easy to set up, even with someone who isn't very tech like myself i could easily follow the instructions. I even called the silent disco company on the Friday during set up and nothing was too much trouble they were very friendly and easy to talk to. We had a fantastic time and will definitely be using them again .

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We were kept well advised as to what equipment we needed , how it worked, when payments were due etc
The equipment is of really high standard, very clean.
Resulted in a great evening 👍

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely fantastic!!

So easy to order and receive our silent disco headphones with this company! Highly recommend! We got an hour slot on the morning of delivery really easy to set up and pack down then sane procedure for pick up! It was the highlight of my hen do would do this again in a heart beat!!

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend The Silent Disco Company enough. The rock

I cannot recommend The Silent Disco company more - especially Steph. Their customer service and product are second to none. Everything is quick, simple and easy to understand, and you get to speak with an actual person. They have supported me on two charity events now, and on the current one, they saved my bacon when I left it to the last minute to book the equipment. I will be back, and I strongly recommend it to anybody else who is organising a silent disco.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Plug and play joy

Everything is offered in one very simple package which anyone can operate. Very much a plug and play experience. Our favourite supplier for silent disco events!!

February 22, 2026
Unprompted review
Rated 4 out of 5 stars

School Disco

Efficient and friendly service - as a school able to be flexible with payment ,delivery and collection times.
Equipment was in good clean condition and worked well.
Courier Service worked ok.
Overall would use this company again.

February 13, 2026
Unprompted review
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Rated 5 out of 5 stars

The best hen do ever

We hired karaoke and silent disco for a hen weekend. It was the best thing we did. Was delivered on time and packed well. Setting up was very simple. Then the fun began and lasted well into the next morning. Easy to pack away and collection was simple. Definitely hiring again.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Surprise 60th birthday silent disco

Can’t recommend this company highly enough, silent disco was hired for a surprise 60th and was absolutely brilliant. Delivered and collected from my home, couldn’t have been easier, would not hesitate to use them again

February 7, 2026
Unprompted review

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