I have order a product and never received it. The Shop tracking says it was delivered to Epping and I live in Bellbird Park Qld. I feel I have been completely ripped of and will not deal with this co... See more
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Website easy to navigate & as was ordering. My items were packaged carefully, dispatched promptly & arrived in Perth very quickly (Express Shipping option). TSSC have a very extensive range of h... See more
I love The Skin Science Company! I’ve been ordering regularly from them for a few years now and they’ve consistently delivered high quality products, timely delivery, fair prices and great service.... See more
Beautiful, pure oils that are well priced. I'm pleased I purchased the larger bottles, the peppermint oil is keeping the ants away nicely. Excellent communication, and super fast delivery. I couldn... See more
Company details
Written by the company
Affordable, High-Quality Australian Skincare You Can Trust At The Skin Science Company, we believe that premium skincare should be accessible to everyone — without compromising on quality. Proudly based in Melbourne, Australia, we specialise in affordable, science-backed skincare products made from locally sourced ingredients. By buying in bulk and using minimal, eco-conscious packaging, we're able to deliver effective formulations at honest prices. Our approach is rooted in transparency, simplicity, and integrity. Each product is thoughtfully formulated to nourish and support your skin using ingredients you can understand and trust — no gimmicks, no inflated markups. Whether you're shopping for natural skincare oils, hydrating serums, or DIY raw ingredients, The Skin Science Company is your go-to source for Australian-made skincare essentials that combine value and performance. Join thousands of Australians choosing smart skincare that works — because great skin shouldn’t cost the earth.
Contact info
12/543 Cooper St, Epping, 3076, EPPING, Australia
- customercare@theskinsciencecompany.com.au
- theskinsciencecompany.com.au
4.5
Excellent
307 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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I still have not received the product I…
I still have not received the product I ordered. Hence I cannot give an accurate review.
January 31, 2023
Reply from The Skin Science Company
Dear Holly,
We apologise for the inconvenience you have experienced regarding the delay in receiving your order from The Skin Science Company. We have confirmed that your order was delivered yesterday and we hope that you are enjoying the item now.
At The Skin Science Company, we strive to provide excellent customer service and ensure that all of our customers are satisfied with their purchases. If there is anything else we can assist you with, please do not hesitate to reach out to us.
Thank you for choosing The Skin Science Company.
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Products arrived as ordered and quicker…
Products arrived as ordered and quicker than expected. Would use this company again.
February 1, 2023
Product easy to use no taste or smell, seems to be improving joints and skin
Product easy to use - no taste, no smell
Seems to be working very well
January 30, 2023
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Perfect product
Perfect product, speedy delivery. Definitely my go to company for skin care.
January 22, 2023
High Quality Products and Good Customer Service.
Responsive customer service, products were of high quality, available in the quantities I was after and very competitive prices. Very happy with the Argan Oil and Unrefined Shea Butter.
January 3, 2023
Unprompted review
Excellent service
The products and service were excellent. The staff were so friendly and always willing to help.
October 29, 2022
Great products have not received as yet just waiting for the aus post tracking and item
Great products have not received my order yet? Ordered 5th December #4543
Thank you
December 15, 2022
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I’ve given only four stars as whilst…
I’ve given only four stars as whilst the products are high quality, and competitive pricing for size / quality, I would have liked some instructions on how to use refined raw mango butter. It’s my first time with this “unprocessed pre packaged skin cream” product and it has hard lumps in a packet. I didn’t know if I am to mix it with essential oils, or mix it as is and store in a container for ease of use on skin or if it needs refrigeration since I am in Qld and most likely no preservatives in the cream. Would be nice to have this info available to find easily online or sent with products for the novice users like myself who aren’t skilled in making their own skincare products from raw materials
November 15, 2022
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I am always happy with the products I…
I am always happy with the products I order. Great quality, great service, fast postage. Thank you. Happy customer.
November 12, 2022
The postage was prompt and fast
The postage was prompt and fast, service Is wonderful and I absolutely love the product variety and quality.
October 28, 2022
Wonderful fast service
Wonderful fast service, well packed and beautiful products.
Thank you.
October 2, 2022
Reply from The Skin Science Company
Hello Isabel, I wanted to let you know your order has been waiting for collection at your local post office.
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was happy with my purchase and received…
was happy with my purchase and received my item quick
September 27, 2022
Easy transaction and the argan oil is…
Easy transaction and the argan oil is amazing.
September 9, 2022
Strawberry oil is great for oily skin…
Strawberry oil is great for oily skin and acne. I just use it a week my skin look different. Highly recommend to anyone needing.
September 18, 2022
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