Very disappointing. Ordered my product on the 6th August & still not received even though my money was taken immediately. I have spoken to the courier who’ve informed me they are still awaiting the co... See more
Company replied
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See what reviewers are saying
Fab product!! Bought the Citronella soap sponge twice now for our holidays to Greece,normally I would have at least 10 mosquito bites,never got bit once while using these sponges,would highly recommen... See more
Ordered 2 soap filled sponges with citronella to deter the mosquitos in the maldives, didn't see any so presumed they worked. Lasted all holiday, smelt lovely. Really lots of soap in them, well worth... See more
I ordered the advent calendar and Christmas selection of bath bombs . On every order I have had Soap gal has done there best to get the orders out on time,prompt delivery ,great reassurance (due to la... See more
Company details
Written by the company
Empowering women to feel good through the love of fragrance; On their skin & throughout their home. Supplying unique skincare & home fragrance scents you won't find at many other retailers.
Contact info
OFFICE 2 - APE - 1 PENNINGTON STREET, M28 3LR, Manchester, United Kingdom
- contact@scentedaromas.uk
- thesoapgalx.co.uk
3.7
Average
470 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Amazing products!
Amazing products! Soaps smell amazing and amazing quality too! Best ones I have so far !
December 6, 2022
Unprompted review
Reply from Scented Aromas
Thank you so much for your lovely review. Please check your emails x
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Imaginative, Colourful, Beautifully Scented, First Class!
I recently came across The Soap Gal & i was immediately inspired by their story.
The products are amazing, the bath bombs couldn't be better, so imaginative as well as smelling amazing.
Delivery has been great even with the recent strikes.
I've bought the products for myself and for gifts and they've been a perfect buy!
November 30, 2022
Unprompted review
Reply from Scented Aromas
Hello, Many thanks for your review this is fabulous! Please could you pop us an email to: contact@thesoapgal.co.uk as we would love to send you a little gift! But we do not have your email address!
I absolutely love this company
I absolutely love this company. They are so efficient, everything is kept up to date and correspondence is amazing. Your customer service is first class.
December 6, 2022
Unprompted review
Reply from Scented Aromas
Thank you so so so much!
Brilliant gifts and stocking fillers or little treats for yourself
I love the orders I’ve gotten from soap gal and the smells are amazing and designs are so cute definitely will keep ordering
December 1, 2022
Unprompted review
Reply from Scented Aromas
Thank you so much for your amazing review. Please ensure you subscribe to marketing emails to be up to date with exclusive discounts, offers and new items ahead of the general public! This can be done via the pop up box on the home page or at the bottom it states 'keep up to date' Best Wishes x
Amazing service and deals
Amazing service and deals.
Very helpful and always happy to help.
November 18, 2022
Unprompted review
Reply from Scented Aromas
Amazing review thank you!
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Great easy to use website
Great easy to use website, and lots of great products to choose from!
December 5, 2022
Unprompted review
Reply from Scented Aromas
Hello, Many thanks for your review this is fabulous! Please could you pop us an email to: contact@thesoapgal.co.uk as we would love to send you a little gift! But we do not have your email address!
Only recently used soap gal really…
Only recently used soap gal really pleased with it I had soap sponge's wax melts and room fragrance smelling amazing
November 20, 2022
Unprompted review
Reply from Scented Aromas
Such an amazing review thanks so much!!!
Absolutely amazing products!
Absolutely amazing products!! Brilliant owner and customer service is spot on! Never had an issues with anything.
Had happy customers too with their products! They smell absolutely amazing and the bath bombs are to die for 💖
December 6, 2022
Unprompted review
Reply from Scented Aromas
Thank you for your amazing review!
The products from this sight are really…
The products from this sight are really amazing especially the sponges they smell divine
December 6, 2022
Unprompted review
Reply from Scented Aromas
Thank you for your amazing review! Check your emails x
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Beautiful products which smell devine
[Edited: 16/1/2023] - I have today received my order, which was resent after Evri lost the parcel. Soap Gal were kind enough to include an extra gift by way of apology. Everything looks gorgeous, and smells amazing. As far as the product goes, seems to be top notch - I think the popularity of the Black Friday sale and the delivery strikes / difficulities are what led to the issues I faced so I would definitely order again.
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I was reminded to write a review about my experience... but have yet to receive any product or any updates for over a week... I will happily update the review once I receive the product... but so far I can only really confirm that there is a good selection of products, and lots of offers. I hope that the item I bought makes it here in time for Christmas as this site is one of only a few offering whipped soap at a reasonable price.
December 6, 2022
Unprompted review
Reply from Scented Aromas
Hi Mike, I can confirm your order has been sent. There are many delays within courier services currently. I hope your order arrives soon!
Reply from Scented Aromas
Thanks for your amazing review check your emails x
Brilliant product brilliant customer…
Brilliant product brilliant customer service and kept up to date on my i teams being delivered.
Great company all round
December 1, 2022
Unprompted review
Reply from Scented Aromas
Hello, Many thanks for your review this is fabulous! Please could you pop us an email to: contact@thesoapgal.co.uk as we would love to send you a little gift! But we do not have your email address!
Soap sponges & bath bombs!
We ordered some soap sponges and bath bombs and the quality is absolutely perfect. The sponges were exfoliating on the skin with plenty of soap and the bath bombs were of a high quality. Very impressed and look forward to more purchases.
November 6, 2022
Unprompted review
Reply from Scented Aromas
Thank you so much for your amazing review. Please ensure you subscribe to marketing emails to be up to date with exclusive discounts, offers and new items ahead of the general public! This can be done via the pop up box on the home page or at the bottom it states 'keep up to date' Best Wishes x
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I cannot recommend the horse sponges…
I cannot recommend the horse sponges enough in the summertime they are fantastic
December 7, 2021
Unprompted review
Reply from Scented Aromas
Hello, Many thanks for your review this is fabulous! Please could you pop us an email to: contact@thesoapgal.co.uk as we would love to send you a little gift! But we do not have your email address!
Reply from Scented Aromas
Hello, Many thanks for your review this is fabulous! Please could you pop us an email to: contact@thesoapgal.co.uk as we would love to send you a little gift! But we do not have your email address!
Amazing products
Amazing products, great value for money too. Absolutely love the soap sponges they smell amazing and last for long. Highly recommend
December 5, 2022
Unprompted review
Reply from Scented Aromas
Hello, Many thanks for your review this is fabulous! Please could you pop us an email to: contact@thesoapgal.co.uk as we would love to send you a little gift! But we do not have your email address!
Absolutely loved the whipped soaps…
Absolutely loved the whipped soaps amazing scents and quality !
November 23, 2022
Reply from Scented Aromas
Thank you!!
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The sugar scrubs are amazing and the…
The sugar scrubs are amazing and the bath bombs smell awesome. Amazing value.
October 5, 2022
Unprompted review
Reply from Scented Aromas
Thank you for your amazing review check your emails!
Honestly the best place by far so cheap…
Honestly the best place by far so cheap and amazing for gifts couldn't ask for a better website thank you for your amazing products xx
November 17, 2022
Unprompted review
Reply from Scented Aromas
Hello, Many thanks for your review this is fabulous! Please could you pop us an email to: contact@thesoapgal.co.uk as we would love to send you a little gift! But we do not have your email address!
Received as a gift and was amazed with…
Received as a gift and was amazed with the scenes. Will be ordering more.
April 17, 2022
Unprompted review
Reply from Scented Aromas
Hello, Many thanks for your review this is fabulous! Please could you pop us an email to: contact@thesoapgal.co.uk as we would love to send you a little gift! But we do not have your email address!
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