thesofaking.co.uk Reviews 194

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very prompt delivery and incredibly lovely staff. Phoned me to arrange a delivery day and came asap to deliver and install. Really nice sofa. Would definitely recommend.

Rated 5 out of 5 stars

I have just had my new sofas delivered and wanted to give you a positive review. Good sales man initially took my order from Kingstanding store. Cannot remember his name but works Thursdays, Fr... See more

Rated 5 out of 5 stars

I'm so impressed with my purchase from The Sofa King. Speed of delivery was exceptional, big shout out to Lee who went out of his way to organise delivery even after he'd left the office. Value for... See more

Rated 5 out of 5 stars

Initially bought a couple of two seater sofas from here which arrived within 3 days of placing the order. Very easy to put together and all unpacked and assembled in 15 minutes. Ordered another p... See more

Company details

  1. Furniture Store

Information provided by various external sources

Established in 2004 and located in Birmingham, the Sofa King is a new addition to our esteemed brands - Rose Bay Furniture LTD and We Do Sofas. Offering the best online prices and next day delivery on over 1000 sofas from stock. We aim to provide the best advice and help in choosing your next sofa. As well as posts about current trends and new products, you can also ask us any questions on our live chat


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

Great service and value for money

Excellent service and sofa! The delivery company kindly gave me a call ahead of arriving which was much appreciated. The sofa was well packaged and the material was protected by a dust cover in the box, and all the legs wrapped in bubble wrap.

The sofa itself is outstanding value for money - the fabric looks expensive and is a great concrete grey colour which is exactly what I was looking for. It was super easy to assemble and is now in place in my studio apartment. The seat is firm and offers good support to sit on - its really comfy.

Thank you to the team for your help with this order and the very swift turn around - excellent service.

December 10, 2020
Unprompted review
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Rated 5 out of 5 stars

Very happy customer

Very happy customer.
Love our new sofa.
Both gentlemen I spoke to from the company were extremely helpful and provided excellent customer service.
Highly recommend

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Couldn’t fault service or sofas. I was a bit worried about ordering online without seeing or sitting on sofas but couldn’t be Happier with comfort and style. I wanted quick delivery and it couldn’t of been any quicker! Ordered Tuesday afternoon and sofas arrived 10am next day!

November 24, 2020
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Rated 5 out of 5 stars

Baltimore - blue

Excellent customer service! Really pleased with these sofas. They look great and the colour is lovely. Thank you.

November 15, 2020
Rated 5 out of 5 stars

Exceptional products, fantastic service and very reasonably priced

I’ve got one word for this company - wow! As a new homeowner, sourcing furniture during the pandemic has been incredibly difficult, with many of the major retailers estimating delivery times for March 2021 at the earliest. I came across Sofa King online and decided to call them after viewing their product range. I spoke with Andy directly and told him what I was looking for. He came back within half an hour and informed me that they had 3+2 seater sofas available, and a king size bed and mattress - AND they could be delivered the day after I moved in. I placed my order immediately! All three items were delivered on time and assembled for me by the incredibly helpful Sofa King team. The sofas and bed are very high quality and look amazing in my new home. I am over the moon! I would recommend Sofa King without any hesitation and will be ordering more items from them in the very near future. Thank you for taking a lot of the stress out of my move, Sofa King!

November 14, 2020
Unprompted review
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Rated 5 out of 5 stars

A bad start rectified with great customer service.

I placed an order for items advertised as next day delivery, however it turned out the website hadn't been updated and there was no stock. My faith in the company was restored by Lee who took the time to find out what alternatives were available and once I had reselected the delivery came on the day I had requested.

November 12, 2020
Rated 5 out of 5 stars

Chairs

Chairs I ordered were so nice and so cheap! Service was fantastic! Next day delivery and a call when the guys were 20mins away! Would highly recommend these guys!

October 29, 2020
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Rated 2 out of 5 stars

They advertise next day delivery I…

They advertise next day delivery I received a week later.. I also didnt get am email confirmation, had to chase the order via text multiple times and I was beginning to think it was a scam. Eventually it got delivered and I am happy with the product however due to all the messing about I wouldn't order from here again.

October 15, 2020
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, fantastic prices, really comfy sofas, could not be happier. Kept us informed of what was going on, turned up when was supposed to and the guy who delivered the sofa was really helpful and friendly. Would highly recommend

October 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great Sofa and Prices offered. Highly Recommended

Really great choice of sofas at a very good price. Purchased a 3 & 2 Seater combo. Highly recommend the service and support offered. Website is easy to navigate and a joy to use. Went out of their way to get it delivered for me. Extremely happy. Thank you

October 8, 2020
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Rated 5 out of 5 stars

Good buy

I would happily order again.. very helpful and quick in responding emails .. and the delivery man was very polite and helpful too
Sofa looks great it is just as what is said on the website ... good addition to the room ..

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely faultless in every way

I write this sitting on our brand new sofa in the kitchen - the first we've ever bought. Shortly after our order I had a phone call from somebody explaining that the sofa we wanted was out of stock and my heart sank. Instead they loaded up a far better quality sofa in a very similar style, delivered it for free the next day and even brought it in and set it up for me. Massively appreciated as I was in a motorcycle crash recently and need to avoid heavy lifting. Totally above and beyond and the sofa is incredibly comfortable too. Time will tell how hardwearing it is but it seems amazing quality, particularly given how little we paid. In due course we plan to order two more sofas for the living room. Thank you so much!

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent service from start to finish. Good quality products - everything exactly as expected. Wouldn’t hesitate to recommend and I will definitely use this company again

September 23, 2020
Unprompted review

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