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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

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Rated 1 out of 5 stars

"Actually less than one star if there…

"Actually less than one star if there was an option.
Never get on auto pay with these folks, they will make it difficult to cancel and keep charging you under the pretext of never getting the request to cancel. The owner is a case study for poor customer service in the consumer market and reflects poorly on the brand. He is arrogant and rude in his communications and everything yoga isn't about. This is why yoga isn't for everyone and people who don't believe in its values shouldn't own a yoga business as it dilutes the true purpose of being a yogi! Wouldn't recommend this place... if you really want to practice yoga find a place that shares the same values as you!"

January 18, 2022
Unprompted review
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Rated 1 out of 5 stars

I had called on the 1st of sept to…

I had called on the 1st of sept to cancel my membership keep in mind this was my second time calling. I sent in a request for cancellation in October and was told my cancellation wasn’t received after I had contacted the 3rd party biller company they use to help with the cancellation. I verified the address with a team member in the actual gym and sent another cancellation at the first of September and was still charged this month and September. I called Financial Services and they stated the address I had emailed was wrong. I requested a refund for the last two months and was refused a refund. The third party said it wasn’t their fault someone gave me a wrong email for my cancellation. Save your money and go somewhere else!!!!

January 16, 2022
Unprompted review

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