The Spark Company Reviews 

1,338
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Many shoppers frequently praise the exceptional quality, supreme comfort, and unique, expressive designs of the available clothing items, making them wonderful gifts for friends and family members. People also point out the remarkably fast shipping times alongside a genuinely friendly, helpful, and responsive support team ready to solve any issue quickly. Some people were dissatisfied with sizing inconsistencies, noting that garments frequently run smaller than standard measurements and require careful selection. A few consumers additionally mentioned experiencing occasional delivery delays, tracking difficulties, or frustrating communication hurdles regarding their recent orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items are comfortable, soft, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items like t-shirts,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast and prompt... See more

Order

Customers report great satisfaction with the ordering experience, highlighting a simple and hassle-free... See more

Customer service

Reviewers highlight positive aspects of customer service, describing teams as responsive, super friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic customer experience and great products. I ordered some stuff from Italy as I enjoyed the sentences. I wore the Equal pay for MRS Santa sweater at my company new year eve and all the women in... See more

Rated 5 out of 5 stars

Been buying their Ts for yonks. Designs are mega, quality and cut are really good too, the culture is positive and the company is supporting a much needed cause. What more could you ask for? Oh yeah,... See more

Rated 5 out of 5 stars

I ordered these over Christmas and they arrived very quickly. The materials are high quality, super soft and well designed, and the sizing is very generous. Luxurious feel, so I've ordered the black... See more

Rated 5 out of 5 stars

I am so happy to have found The Spark Company. I recently ordered a Medusa beanie hat and a Summon the Christmas Spirit jumper. I accidentally ordered the wrong colour at first, the team were all supe... See more


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Printed Clothing Store

About The Spark Company

Written by the company

Female Founded, Female Run. Welcome to Spark, a community for anyone who believes in the radical notion that everyone should be treated equally.

We know that ethical shopping is important to our community, and we ain’t no pump and dump brand. We’re all in, meet your parents, stand outside in the rain with a speaker above our head kinda into this, and we want you to be too.

For us, this is much more than slogan tees. From the beginning we wanted Spark to be a community that paid it forward, championing the causes and brands that aligned with our values. Our products are about expression and finding your voice, but we wanted to be about action as well, that’s why we’re proud to be donating part of our profits to charities close to our team’s hearts.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,338)

241 reviews in the last 12 months

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Rated 5 out of 5 stars

Not fragile like a breeze...

A breeze to deal with from start to finish, from chuckling over the wit and humour emblazoned across all Spark offerings, to the swift delivery in planet aware packaging. Clearly, the only reason the old social order hasn't crumbled completely is that not enough people are wearing Spark T-shirts!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

I love these socks

I love these socks. These socks are fantastic, not only are they super soft and comfortable but they are a warning to everyone around me that I'm volatile A.F.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with my order

Happy with my order from The Spark Company. Firstly I'm glad to buy an ethically made product. Secondly, the sweatshirt is so comfy and easy to wear. It looks just like the pictures and the fit is perfect (I'm a UK size 12 and chose Medium). The pale blue colour is very cute and the embroidery is nice and subtle. I haven't washed it yet, so I hope it will still look and feel the same after being washed.

November 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Repeat shopper, very happy!

Its become a tradition for me to get something from Spark for my partner for her birthday or Christmas and they're always excellent. Always arrived on time and the quality is great, and they always communicate as well. Best recommendation I suppose is that I keep buying stuff from them!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company, I’ve bought several T-shirts now, I love the quality of the products, they wash so well without faff, they are size inclusive and their customer service and general contact is so friendly!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great products!

The cotton in the T-shirts is good quality, the prints are well done, the notebooks are beautiful, and, above all, every purchase supports women in need!

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent!

Everything about The Spark Company is excellent. The system of ordering on their website is excellent, even for someone like me! The speed that my order arrived was excellent. But most of all, the goods are excellent. I want to buy one item a month, I have two so far, so a lot to go through.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company! I have several of their t-shirts and they are all great quality and fit really well. Every time I tell myself that I don’t need any more, they bring out another slogan / design that just sums it up perfectly…… I will definitely be back for more!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Christmas Gifts!

The products, service & ethics behind The Spark Company are excellent. I had a quick query which was responded to quickly & helpfully. I've already given 1 hat as a gift & it was really appreciated. The other items will be distributed on Christmas Day but I'm secure in the knowledge that they'll be enjoyed. Especially when they learn about how Spark Company works."

November 26, 2025
Unprompted review
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Rated 1 out of 5 stars

Placed an order for my 4 grandchildren…

Placed an order for my 4 grandchildren on the 28th November 2025. Have an order number but no confirmation the order has been received! The payment for the goods taken on the 29th November 2025. It’s now the 6th December 2025 still no confirmation although I have contacted them by email 4 times even email marketing with no reply! Very disappointing!

November 28, 2025
Unprompted review
The Spark Company logo

Reply from The Spark Company

Hey Linda,

Thank you for reaching out! We’d be happy to help resolve this and appreciate the opportunity to look into it for you. Our customer support team is always available to assist, and they can provide detailed information regarding your order.

At the moment, I’m unable to locate an order under your name in our system. It’s possible that a different email address or a variation in the name was used when the order was placed, which does happen from time to time.

To help us assist you more quickly, please feel free to email our customer support team or, even better, reach out via Live Chat on our website so we can help you in real time.

We look forward to hearing from you

Bests,
Jessica

Rated 5 out of 5 stars

Perfect like always

Perfect like always. I ordered a t-shirt and sweater this time. Fit is just a little big, but so comfy! As always my pleasure ordering my essentials.

December 3, 2025
Unprompted review
Rated 3 out of 5 stars

Website Checkout Misleading BUT RECTIFIED

**UPDATE**

In fairness to the company they have rectified the issue with regards to refund. Though the website is still slightly misleading at checkout, when contacted the representative Jenny did reach out and did fix the issue. I wish Jenny and the team and Merry Christmas and thank you again for rectifying the situation under busy circumstances.

Bought a t-shirt then just after you’ve paid they have a note saying essentially Free T-shirt click on the button and on the invoice says item shipping and free. It’s not free. They charge for the t-shirt and immediately charge your card without confirmation. Quite misleading to get you to inadvertently pay for something else. Have contacted twice and still no response. Have received both items but want to return the unwanted top and now they won’t respond. Will update if they actually get this fixed but bit of a challenging website.

November 28, 2025
Unprompted review
The Spark Company logo

Reply from The Spark Company

Hey Steve,

Thank you for taking the time to share your review and feedback about one of our discount features, where a second product is offered at a reduced price at checkout.

We sincerely apologize for any confusion this may have caused. Based on your comments, our team has reviewed the feature and made updates to make the process clearer moving forward.

After looking into our correspondence, I can confirm that our team responded within just a few hours of your message and provided instructions on how to return the item for a refund once received. I’m also happy to share that the refund has already been processed and credited to your account.

We hope our prompt communication and quick resolution met your expectations, and we truly appreciate your understanding. We look forward to serving you again soon.

Bests,
Katie

Rated 5 out of 5 stars

Very good

Very good! Shipping to Germany was a bit complicated because I was asked to pay customs. I returned it and got in contact with The Spark Company and everything was arranged. Very happy with high quality garment now :)

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Huge Fan

Been buying their Ts for yonks. Designs are mega, quality and cut are really good too, the culture is positive and the company is supporting a much needed cause. What more could you ask for? Oh yeah, Customer service and delivery is always impeccable.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Love my Dolly inspired mug

I bought two of the super cool Dolly inspired mugs and I love mine - it makes me smile each morning! The other is a gift and I know my friend will enjoy hers. Excellent customer service and prompt delivery.

November 11, 2025
Unprompted review

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