The Speaker Lab Reviews 130

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers had a great experience with this company. Customers are really happy with the service and product, finding the structure and organization of the program to be highly effective. Many people appreciate the clear framework, practical guidance, and the overall user experience, which helps them build their speaking businesses successfully. However, some people were dissatisfied with the staff, mentioning issues with certain coaches being unhelpful or disrespectful. A few customers also felt that the value for money was not as expected, citing basic information, a lack of leads, and a generic website template as concerns.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the valuable group and... See more

Staff

Users describe ambiguous interactions with staff. Many customers praise the coaches for being supportive,... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the program's ability to... See more

Product

Reviewers highlight positive aspects of the product, with many finding it to be a game-changer. Customers... See more

Value for money

Customers consistently note ambiguous experiences with value for money. While some reviewers found the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So the thing that TSL does so freakin' well is STRUCTURE for the speaking business! It makes sense, and best of all, IT WORKS! I am transitioning to less LLC consultation and more keynotes a... See more

Company replied

Rated 4 out of 5 stars

The Speaker Lab is great for people who might be a professional but thinking, “Why am I not getting paid for this?” or for people thinking of diversifying their income. The program is well-organized a... See more

Company replied

Rated 4 out of 5 stars

TSL provided a methodology to clarify intent, direction and drilled down to details. I appreciate what I learned and am looking forward to the next step. DB

Company replied

Rated 5 out of 5 stars

The organization of the program, the consistent communication from The Speaker Lab, and the connection with the coaches made it all manageable...Two things really stood out: Selecting a Problem to So... See more

Company replied


Company details

  1. Coaching Center

Written by the company

The Speaker Lab™ helps speakers get Booked and Paid to Speak™ through our proven SPEAK formula, a 5 step process that thousands of speakers have used to grow and scale their speaking businesses. Here at The Speaker Lab, we work to give speakers clarity, confidence and a clear path to make an impact. Our courses and coaching have helped thousands of speakers just like you start and grow their businesses, and we’d love to see how we can come alongside you and help you in your speaking journey.


Contact info

3.8

Great

TrustScore 4 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible business ethic

Terrible business ethic. They tell you how great they are and make up numbers of thousands of dollars you can make. The option is pay us to tell you how great we are.

September 4, 2024
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

Hi Ashley, thanks for reaching out again! As we replied to your first review in July, we really want to make this right! However, we *still* can't find anyone in our system named Ashley Russo.

We'd love to help, but we still haven't heard from you at all directly. Feel free to email support@thespeakerlab.com and our team will be glad to help!

Advertisement
Rated 1 out of 5 stars

Terribly unteputable company

Terribly unreputable company! They engage in aggressive sales techniques, their rep Charles Forest is a skilled liar who will say anything to make the sale. I am still waiting for my $12,000 refund, even though I cancelled right after the initial call when I realized that they are liying about a 12 month payment option and instead charged the full amount! I cancelled 2 hours after making the cc charge, I never listened to or attended a single thing from this company and still they are not refunding the payment. They stop communicating, don’t answer the texts, emails or calls.
This is a major scam, run, don’t even consider working with these people. SCAM!
Their phone number has a pre-recorded message that just says Hello and then shuts off! Crazy!

September 26, 2024
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

Hi Luba, thanks for reaching out! I'm sorry you weren't able to get in touch with our team yesterday — Charles was out of office. I've confirmed with our team that your full refund has been issued to your credit card. We do offer 12 month payment options, but it seems like the wrong option was selected on the payment form.

I apologize for the experience you had with us — we work hard to serve speakers like you and this was an unfortunate mixup. I hope you crush it as a speaker and achieve your dreams on the stage. Best of luck!

Rated 5 out of 5 stars

Good Systems = Great The Speaker Lab Service

I believe that good systems empower you to provide great service! This belief fuels my passion and forms the foundation upon which I'm building my speaking business. Discovering The Speaker Lab (TSL) was thrilling – finally, a company that shares my values for these two essential concepts. I've been consistently impressed by their well-structured systems and the incredible team dedicated to providing us with outstanding support. The coaches and support teams are genuinely invested in our growth and development. Their expertise is remarkable, but it's their kindness that makes the experience truly special.

Being a speaker goes far beyond crafting compelling speeches and securing an audience. It's about mastering the business side, acquiring the systems and structure needed to effectively serve your desired community.

I also want to highlight the wonderful community within TSL. We come from diverse backgrounds, expertise levels, and experiences. We learn together, interact, celebrate each other's successes, and offer constructive feedback. Engaging with this community and connecting with so many inspiring individuals has been a true joy.

I'm deeply grateful for my time in The Speaker Lab and eagerly anticipate remaining a part of this community and organization for years to come!

Josie

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

It is a really supportive community…

It is a really supportive community with helpful coaches and actionable advice. If you want to learn how to turn your speaking passion into a business, this is a super helpful program to get you started! I'm grateful that I joined.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

This has been above & beyond!!!

I've been a part of A LOT of online courses & programs, and I'm a bit of a skeptic at this point. But I really wanted to get into public speaking, and needed guidance and some hand holding along the way, and this one seemed like the way to go. I was most skeptical about the amount of support they said they provide, and expected mediocre coaching, but I have been BLOWN away with the support, and guidance. Every coach I've met with has been phenomenal, and many, especially Brittany, have gone absolutely above & beyond. At this point, its on me to keep putting in the work (I have received tremendous support so far, and still need to finish the steps), but I know any hurdles or roadblocks, I will have support. This program makes it insanely simple and uncomplicated to just follow the steps (doesn't mean it doesnt require WORK to do this though!), and then has LOADS of extra support and resources. It has exceeded my expectations!!!

July 23, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

I've read the Book

I've read the Book, and talked to sales reps at least twice. I've done the steps in the Book with little success. Now there are some steps I've not done yet but this seems like another cult or misinformation diploma mill. When I ask grads of the program they are very quick and basic in their information. Does not instill confidence or trust. In Grant's own words, I only do business with those I like, know, and trust. Impossible to get the first two with TSL.

September 13, 2023
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

Hi friend! Sorry to hear this - I would recommend checking out our podcast! In fact, we did a whole episode where we interviewed someone who built a 6-figure business JUST from the book and podcast! https://thespeakerlab.com/podcast/386-from-sales-to-the-speaking-stage-with-wolf-millstone/

Rated 1 out of 5 stars

I was overcharged and then was put on…

I was overcharged and then was put on hold for 2 days with no response. Then I get an email it’ll be credited back, still haven’t seen the credit. Then my scheduled “call” was canceled the night before because I was told I didn’t confirm. I didn’t receive an email to confirm! Don’t expect to ever speak to a real person, there isn’t one to be found. Now I’m out the money and not given the service I paid for. And crickets……… Still no response. Scam!

May 31, 2024
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

Hi Kim! Thank you for bringing this to the attention of our team! I see in our records that our customer service has been in contact with you and have worked with you on this to make it right! Let us know if you need anything else!

Rated 5 out of 5 stars

Life and Career Game Changer!!!

The Speaker Lab has been the missing ingredient I've needed!! Having their program to follow, along with their utmost support and guidance, I will end up being one of the top sought after speakers in the world!! I am 2 months into their program and have learned more in these past two months about speaking than I have in the last 5 years.... no exaggeration! Their coaches are amazing, the coursework is easy to navigate, they challenge my way of thinking, they build my confidence and offer positive-constructive feedback, and the overall support I receive is unparalleled. TSL is by far the best resource in building my speaking business that I have yet to come across and I could not be more grateful! I'm so excited for all that's still to come! Thank you TSL!!!

June 3, 2024
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

ZACH! You are wonderful friend and it's such a pleasure to work along side you and watch you do epic things!

Advertisement
Rated 5 out of 5 stars

Speakerlab changed my life and the way…

Speakerlab changed my life and the way I viewed myself and my Speaking business. Other than giving my life to God and marrying my wife. The Speakerlab was the nest decision I ever made. I constantly get booked and paid to speak and made middle 6 figures my first 12 months. Before that I made 30k trying to stumble through Speaking and Coaching. They gave me a system and the confidence to get paid what I am worth.

June 1, 2023
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

Ryan! We are grateful to have worked with you, friend! Excited to watch you continue to excel as a speaker and influencer with your message!

Rated 5 out of 5 stars

The Speaker Lab promises a lot, and they deliver!

I've been a loyal listener to this podcast since 2016 and recently I made the choice to sign up for the Speaker Lab's Get Booked and Paid to Speak coaching program. It's been the best decision I've made for my career as a speaker. I thought I knew what I was doing and what it took to be a professional speaker, but the truth was I didn't. I didn't know how to craft my talk, how to use systems to stay organized, how to contact and follow up with leads to turn prospects into satisfied paying customers, and all the other hundreds of little things a professional speaker needs to do on a daily basis. With a month left in the course, I'm more confident and excited than ever. The coaches are amazing, and the amount of resources, help, and guidance is astounding. They promise you a lot, and they deliver! High recommend The Speaker Lab!

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

super sus

super sus, buyer beware, attender webinar, super salesy the whole time, very fake

January 12, 2024
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

Hi Phillip!! I am so sorry to hear that you didn't like our LIVE webinar! We would love to hear your feedback to how we can improve to better serve those looking to become professional speakers! Please sent us an email at support@thespeakerlab.com and we will be HAPPY to connect! Talk soon!

Rated 5 out of 5 stars

I had an incredible experience at the Speaker Lab

I had an incredible experience at the Speaker Lab. Our coach Erick R knocked it out of the park. What I loves about the way they taught us was through cohorts which allowed us to learn from each other as well. As a coach myself, it all made sense to me. They also taught me the process and how to monetize my speaker business in a way that was incredibly easy to do. I followed the process and now I am getting paid gigs. The one thing that was holding me back was investing in myself. I can tell you that it was worth it!! The Speaker Lab gave me the roadmap I needed to structure and follow a path to allowing me to do what I love-spread my message - thanks Speaker Lab, cohort Erin and Coach Erick for a great experience!

February 7, 2024
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

THRILLED to hear about your experience Digit! We are excited to sit back and watch you go out there and do AMAZING things!

Advertisement
Rated 5 out of 5 stars

My investment immediately paid off.

As a brand new student (I had only met with my coach once and had not even met with my cohort yet), I received an inquiry about speaking at a conference. I have experience speaking professionally but hadn't had this type of call before. I reached out to my coach, and he responded within 1 minute...ONE MINUTE...Of my panicked message. He responded with encouragement and supportive advice. Between that interaction and some of the training videos I watched regarding pricing, I was able to hop on that call with a lot more confidence. AND I landed the gig!! When I shared this win with the STL community, they genuinely celebrated with me. I know that this road will have its challenges, and I am confident that with the STL team and my hard work, I will be successful. PS I am a paying student, not a friend or family member.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

The Speaker Lab: A Game-Changer in Building a Successful Speaking Business!

I've got to give a massive shoutout to The Speaker Lab for helping me crack the code on building a successful speaking business. This program, led by the incredible Grant Baldwin, along with some truly awesome coaches, has been a total game-changer for me.

Back in 2020, I signed up for the VIP course, and boy, was it worth every penny! The Speaker Lab gave me the lowdown on everything I needed to kickstart my speaking career. From creating killer talks to hustling for gigs and figuring out how to charge for them – they covered it all.

Now, let me tell you about Erick Rheam, my coach. The guy's a rockstar! His guidance, support, and expert advice were like gold. Erick helped me fine-tune my speaking skills, making me a confident and engaging speaker. He shared insider tips on how to connect with audiences and deliver a knockout performance.

Fast forward to 2023, and I was back for more, enrolling in The Speaker Lab's Master Speaker program.

This program dug even deeper into the speaking world, teaching me advanced tools and strategies to take my career even further. The Speaker Lab keeps up with the times, always giving us the latest insights and strategies.

Here's the deal: The Speaker Lab is your secret weapon for nailing the speaking biz. Whether you're just starting out or want to take your game to the next level, they've got you covered. It's not just a course; it's a community of people who want to see you succeed. Grant Baldwin and his team are the real deal, and their coaches are top-notch.

So, if you're serious about making it big in the speaking world, don't think twice – join The Speaker Lab. It's a five-star investment in your speaking dreams, and it's the reason I'm thriving in this business today!

May 1, 2023
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

AMY! What can we say... other than we are so thankful for you and your words here - we are truly blown away by you! Keep living your dream and let us know how we can continue to support you!

Rated 1 out of 5 stars

We need 5,000 more

Don’t believe these reviews. They will break your bank account while promising the next 5,000$ is what will do it! Liars and scammers

October 19, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Encouraging Action

I love speaking with the people from Speaker Lab. They do a tremendous job of making you feel valued and empowered to accomplish your goals.

January 4, 2024
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

Thank you for your kind words Bob! It's been great working with you! Keep making the impact you are!

Rated 5 out of 5 stars

The Speaker Lab is Living Up to Its Claims!

I am in the middle of my journey through The Speaker Lab. Thus far I have found everyone to be enthusiastic, very helpful and encouraging. The website is easy enough to navigate. The lessons are clear and mostly informative. Some of the early lessons were not useful to me as I am not a beginner and I already know my topic and audience. However, other lessons hit the spot! One of the most valuable aspects of this program is getting to know other speakers, and connecting with those in my industry. Great connections! Just taking the step to join upleveled my mindset and I got 2 paid speaking opportunities out-of-the-blue within a month of joining, without barely even trying! I'm looking forward to what I can accomplish once I have all the tools and resources under my belt.

January 4, 2024
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

Keep it up Christina!! We are here to support you the whole way!! Excited for you!

Rated 5 out of 5 stars

The Speaker Lab is AMAZING!

The Speaker Lab is incredibly well organized, with great communication, and an easy-to-follow process. They are also very flexible if you have any problems or challenges as you go through their program. HIGHLY recommend!

September 15, 2023
Unprompted review
The Speaker Lab logo

Reply from The Speaker Lab

We are SO proud of you Janet! Keep doing amazing things!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look