****Edit **** Customer services have reimbursed my delivery charge. I ordered the trainers again and am awaiting their arrival 🙏 Ordered for the first time this week. Waited on my new trainers to... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Got a good deal on a pair of trainers from The Sprts Edit, but delivery was slow as Evri lost them which was frustrating. Sofia from customer services was very responsive and arranged a replacement or... See more
Company replied
I’ve used this company a few times now and they’ve been great. Fast shipping. Yesterday I had an issue where I noticed the shipping address had gone through incorrectly on my order. It was evening an... See more
Company replied
Fantastic help & replacement items arranged when the courier failed to deliver. I was kept up to date all along & the matter speedily resolved! All orders are normally very efficient & goods at a good... See more
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Company details
Written by the company
At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Sweaty Betty and Varley, we’ve got you covered for any activity. Shop with confidence, knowing you’re backed by M&S’s legacy of trust, style and value. *Enjoy FREE shipping on UK orders over £70, FREE UK returns/exchanges, and 10% off your first order.*
Contact info
London, United Kingdom
- support@thesportsedit.com
- thesportsedit.com
3.9
Great
944 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Sofia at customer services was…
Sofia at customer services was fantastic
I wanted to return a pair of trainers and replace them with a larger size
She guided me thro and sorted it quickly and efficiently
Processing the original order also worked easily
Will use the sports edit again
Thankyou sofia
November 20, 2025
Unprompted review
Reply from The Sports Edit
Hey Angela, we are so glad to hear you had a great experience speaking with Sofia! Thank you for taking the time to leave us a positive review.
Always here to help,
The Sports Edit Team
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Great service and support.
The product was good and the goods were despatched efficiently. Some problems over delivery with Evri but the support from Spots Edit was really good and the result was the parcel arrived a few days later. Great communication throughout.
November 17, 2025
Unprompted review
Reply from The Sports Edit
Hi Jennifer! Firstly, we are very sorry again about the issues you had surrounding your delivery, thank you so much for your feedback. Despite this, I am really pleased that we could change your experience into a positive one by getting everything resolved quickly :).
Always here to help,
The Sports Edit Team
Excellent customer service
Customer services for most companies are a nightmare to chase but the sports edit is always quick to respond and deal with any problem. Excellent :)
November 10, 2025
Unprompted review
Reply from The Sports Edit
Hi LB, we are so glad to hear you have had a great experience, thank you for taking the time to leave a review!
Always here to help,
The Sports Edit Team
Amazing customer service
Amazing customer service very helpful and so quick to respond and help me.
Sofia was brilliant thank you again 😊
November 6, 2025
Unprompted review
Reply from The Sports Edit
Dear Nicola, We’re delighted to hear you had such a positive experience when speaking with Sofia, thank you for leaving us a kind review.
Aways here to help,
The Sports Edit Team
Reply from The Sports Edit
Hi Ellie, we are so sorry to hear this! Please could you reach out to our customer care team via our Help Center - we will be there for you to have this resolved right away.
Always here to help,
The Sports Edit Team
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Good prices
Good prices, fast delivery and points, which makes me want to buy again
October 21, 2025
Unprompted review
Reply from The Sports Edit
Hey Susan, thank you for your amazing review! We’re so pleased you’re happy with our service.
Always here to help,
The Sports Edit Team
Great customer service
Quality of products is good, delivery is prompt and if you need to return anything it is free and you get am immediate refund. Excellent customer service!
October 23, 2025
Unprompted review
Reply from The Sports Edit
Hey Lin, We truly appreciate your positive feedback, thanks for being such a valued customer.
Always here to help,
The Sports Edit Team
Love these trainers
Perfect fit, great value and arrived really quickly too.
October 2, 2025
Unprompted review
Reply from The Sports Edit
Hey Laura, we are so glad to hear you have had a great experience, thank you for taking the time to leave a positive review!
Always here to help,
The Sports Edit Team
I thought the delivery time was well executed, but…
I thought the delivery time was excellent as it arrived at the agreed upon time. However, when I opened my package I had found it was in the wrong colour. I checked my order to see if id placed it on accident but it also remained the same as what i first thought. I wasn’t massively disappointed as I did also enjoy this colour of the dress. Although for the price I paid and the fact that my welcome discount code did not work on my first order, meant the bad out weighed the good. It may have just been my experience, so I’m sorry if the review is slightly harsh, but it’s only so you guys can improve further.
October 20, 2025
Unprompted review
Reply from The Sports Edit
Hey Darcy, we’re so very sorry this happened and completely understand your frustration. This absolutely should not have occurred, and we’d love the chance to make it right for you. If you could please reach out to our Customer Care team via our Help Centre on our website, we’ll do everything we can to resolve this and ensure you’re happy with your purchase. Thank you for sharing your feedback.
Always here to help,
The Sports Edit Team
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always easy shopping with The Sports…
always easy shopping with The Sports Edit. and fab products!
October 14, 2025
Unprompted review
Reply from The Sports Edit
Hi Victoria, thank you so much for your 5-star review, we’re thrilled to hear you’re happy with your experience.
Always here to help,
The Sports Edit Team
Always amazing
I have been shopping for years with The Sports Edit and again they have been amazing especially as I sadly had to return one item x
Thank you always 💜💜
October 20, 2025
Unprompted review
Reply from The Sports Edit
Hey Elaine, We’re so grateful for your kind review and continued support over the years, thank you for being such a valued customer.
Always here to help,
The Sports Edit Team
Reply from The Sports Edit
Hey Pam, It’s wonderful to hear you’re happy, thank you for leaving us such a lovely review.
Always here to help,
The Sports Edit Team
Easy to purchase delivery was on time
October 1, 2025
Unprompted review
Reply from The Sports Edit
We are so pleased to hear you had a great experience shopping with us, thank you for taking the time to leave a positive review :).
Always here to help.
The Sports Edit Team
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Reply from The Sports Edit
Hey Yeneviet, We’re so grateful for your kind review and continued support, thank you.
Always here to help,
The Sports Edit Team
Good service
Good service. Packages arrived safely and returns went well. Refunded quickly and the Varley item arrived bought was the cheapest online anywhere.
October 18, 2025
Unprompted review
Reply from The Sports Edit
Hey Karen, Thank you so much for your 5-star review, we’re thrilled to hear you’re happy with your experience with us.
Always here to help,
The Sports Edit Team
Reply from The Sports Edit
Hi Prisha, We’re delighted you had such a positive experience when shopping with us, thank you for sharing your feedback.
Always here to help,
The Sports Edit Team
Delivery with evri
Company is great , but I had to get in touch with them after 2weeks, as the order had not arrived. They promptly sorted it. But used evri again,so not delivered very fast.
November 4, 2025
Unprompted review
Reply from The Sports Edit
Hi Elizabeth, thank you ever so much for your review, we’re really sorry to hear you experienced an issue with your delivery. Your feedback has been taken on board, and our team are working hard behind the scenes to expand our shipping options asap.
Despite this, we are so pleased to hear that our team were able to help resolve your query quickly.
We’re always here to help,
The Sports Edit Team
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Very efficient service
Very efficient service. the good even arrived early. Would definiteley reconmmend
November 4, 2024
Unprompted review
Reply from The Sports Edit
Hi Karen, so glad to hear you had a great experience shopping with us! We love to hear that your parcel arrived early too :). Thank you for taking the time to leave a review.
Always here to help,
The Sports Edit Team
Very Happy Customer
I purchased a beautiful tracksuit with a discount for purchasing both top and bottoms. Lots of lovely products to choose from. Fast delivery, great service.
October 29, 2025
Unprompted review
Reply from The Sports Edit
Hey Jo, We’re so happy you’re pleased with your order and your delivery experience, thank you for the glowing review!
Always here to help,
The Sports Edit Team
Arrived quickly
Arrived quickly, trainers incorrect size, exchanged no problem, thank you!
October 7, 2025
Unprompted review
Reply from The Sports Edit
We are so glad to hear you had a great experience! Thank you for taking the time to leave us a positive review.
Always here to help,
The Sports Edit Team
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