The Sports Room Reviews 

399
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly team for being extremely knowledgeable, patient, and exceptionally helpful when choosing the right athletic gear. Many visitors mention that the physical store environment has a lovely welcoming atmosphere alongside a broad selection of quality products. Some people also noted that the online ordering process is smooth, order communication is clear, and deliveries arrive remarkably quickly. Reviewers often deeply appreciated thoughtful personal touches like lovely handwritten thank-you notes included inside their securely shipped packages. Consumers feel entirely confident returning for future purchases because of the consistently reliable service provided.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and knowledgeable... See more

Product

People report positive experiences with product, highlighting a wide and competitive selection of items.... See more

Service

Reviewers mention positive feedback about service, expressing great satisfaction with the communication and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast and... See more

Order

Consumers find ordering to be a very positive and seamless experience, praising the easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

399 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(399)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superior experience

Superior experience. Bought jacket online from Wicklow shop. It arrived within 24 hours in west cork.

July 2, 2026
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Reply from The Sports Room

It's nice when the packing and courier stars align! Thanks for the review - Ciara

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Rated 5 out of 5 stars

Amazing local business

I live overseas but come back to Wicklow a few times a year to visit. Every time, a visit to The Sports Room is on my list. I love the selection, the service and the atmosphere. It’s a joy to visit and support a wonderful local business.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good armisohere

This shop was recommended to me by a fellow colleague..travelled a good distanxe but well worth it..met Archie who was welcoming and helpful..and in doing so I made a signifant purchase..

July 1, 2026
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Reply from The Sports Room

Thanks to your colleague for making the recommendation and to you for going out of your way to come to the shop. Glad for all of us it was worthwhile ;o)

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Rated 5 out of 5 stars

Great service

Great service, very happy with the price and very fast delivery.

June 29, 2026
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Reply from The Sports Room

Good to hear - thanks for the review!

Rated 5 out of 5 stars

Staff were 10/10

Staff were 10/10 super helpful, patient and informative. Amazing service, could not recommend them more!

June 26, 2026
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Reply from The Sports Room

Thanks so much for the recommendation :o)

Rated 5 out of 5 stars

Ordered Hoka Arahi 8 at the end of the…

Ordered Hoka Arahi 8 at the end of the weekend. They arrived on Tuesday and are exactly as stated. I also got a 10 euro discount and a handwritten note in the box. This is why we should be supporting local businesses. I was in a well known sports shop franchise in Tallaght the other day and they were selling overpriced outdated models and the colours were terrible. Even Elverys had newer models cheaper which was surprising.

The sports room impressed immediately on price, quality, delivery time and attention to detail 10/10

June 16, 2026
Unprompted review
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Reply from The Sports Room

Thanks for the 10/10. Much appreciated #shoplocal :o)

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Rated 5 out of 5 stars

Top marks

Easy checkout, fast delivery. Nice little touches such as a thank you email and a handwritten note. I'd definitely use The Sports Room again and recommend them.

May 29, 2026
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Reply from The Sports Room

Thank you! Glad you liked - look forward to helping you again in the future, Ciara

Rated 5 out of 5 stars

Excellent Customer Service

Always blown away with how helpful and knowledgeable the staff are.

May 27, 2026
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Reply from The Sports Room

We're really lucky with the team we have - always give 100%

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Rated 5 out of 5 stars

Very helpful staff who advised me on…

Very helpful staff who advised me on the best option while I was searching for a bike. The store also supports the Back to Work Scheme, which was great. Everything was sorted within a few days, and I got my bike quickly.
The service and mechanic team are always happy to explain things and answer any questions I have. Absolutely amazing local shop.

May 2, 2026
Unprompted review
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Reply from The Sports Room

Enjoy your new bike! Thanks for the lovely feedback

Rated 5 out of 5 stars

I had a great experience and found the…

I had a great experience and found the customer service to be exceptional! I felt seen and taken care of from the start. The location is fun and cozy, too.

May 11, 2026
Unprompted review
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Reply from The Sports Room

Glad you had a good shopping day out!

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Rated 5 out of 5 stars

Speedy online order and delivery with…

Speedy online order and delivery with great communication, it was also lovely to open my package to a hand written message ☺️

May 8, 2026
Unprompted review
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Reply from The Sports Room

As we don't get a chance to talk to our online shoppers, we like to write a little note of thanks instead!

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