Thestationerystore Reviews 

271
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered my Buro chair online due to the great special. Ordering was seamless and I was kept updating on shipping etc. Delivery was very quick. Highly recommend giving these guys a go.

Rated 5 out of 5 stars

Fantastic online shopping experience. The only follow-up emails were in regards dispatch and shipping - no spam. The satchel I bought is butter soft and perfect for my needs. The antique brown is like... See more

Company replied

Rated 5 out of 5 stars

Apart from saying that I had no problems whatsoever ordering my 80g brown paper on line I don't really know what else to say. My paper arrived today in mint condition & was just what I ordered, I w... See more

Rated 5 out of 5 stars

The Stationery Store has a great product range, outstanding customer service and good quality products. I was impressed by the fast shipping (especially during these difficult times). Everything was w... See more

Company details

  1. Stationery Store

Written by the company

Online Australian supplier of business equipment, stationery and office supplies products. Our purpose is to deliver quality products with value everyday.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

271 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(271)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering right thru to delivery was of…

Ordering right thru to delivery was of a high standard. Thanks for great allround service

November 18, 2024
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Reply from Thestationerystore

We really appreciate you taking the time to leave us such a lovely review. It’s fantastic to know that you were happy with your experience, and we look forward to assisting you again.

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Rated 5 out of 5 stars

A fast and reliable service.

A fast and reliable service.

October 17, 2024
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Reply from Thestationerystore

We really appreciate you taking the time to leave us such a lovely review. It’s fantastic to know that you were happy with your experience, and we look forward to assisting you again.

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Rated 2 out of 5 stars

Magnets not strong enough

The magnet was very weak and we had them falling off throughout the night. Anytime people leant forward the badge fell to the floor
The value for money was good for the quantity, but not worth it in the end

May 13, 2024
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Rated 5 out of 5 stars

The pricing is excellent

The pricing is excellent! Saved a lot on my kids book list.

December 12, 2023
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Reply from Thestationerystore

Thank you for your review. We appreciate your feedback.

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Rated 1 out of 5 stars

Unsafe Delivery Practices

Our order was sent without signature required resulting in the Aust Post delivery driver leaving our goods unattended in an unsafe place in full view of passersby. This was after I left specific instructions when placing our order that the parcel was not to be left unattended. Stationery Store went so far as to leave instructions of the box not to leave, but they still sent the order without signature required. Our request made no difference to the outcome. When I contacted the Stationery Store they were full of excuses about the extra cost of sending parcels with signature required. But shouldn't this be done as a matter of course to ensure safe delivery? Bottom line this company doesn't really care about the safe delivery of your order. We will not be ordering from them again.

November 9, 2023
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Reply from Thestationerystore

We apologize that we were not able to get a signature. I am pleased that the goods arrived at your door in a timely manner and were undamaged. We appreciate your feedback and look forward to working with our couriers to improve our services.

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