Asides from starting the challenge coin back in Sept 2025, going thru 6 customer service representatives, nit picking on small cost and dealing with no contact from some incompetent design team for... See more
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Company details
- Souvenir Manufacturer
- Clothes and Fabric Manufacturer
- Corporate Gift Supplier
- Custom Label Printer
- Fashion Accessories Store
- Promotional Products Supplier
Written by the company
Since 2014, THE/STUDIO has been a trusted partner in the fashion industry, serving clients across North America and globally. Our expertise in custom manufacturing has forged strategic alliances with top-tier manufacturers, enabling us to create truly unique, one-of-a-kind products that go beyond fashion. We craft exceptional custom products for individuals, organizations, and enterprises, ensuring unparalleled quality and attention to detail. At THE/STUDIO, we guarantee the highest standards of quality control, offering a seamless experience from concept to creation.
Contact info
1055 E. Colorado Blvd., Suite 500, 91106, Pasadena, United States
- (877) 395 9119
- sales@thestudio.com
- thestudio.com
Replied to 52% of negative reviews
Typically replies within 1 week
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Custom Socks & Beanies For Basketball Brand
Recently created custom beanies and socks for my basketball brand, quality is top notch, delivery time was fast and their design team was super helpful. We managed to make high performance products thanks to their assistance, I highly recommend
Great customer service
Great customer service. Team will work with you until you get the product you are looking for. Very happy with the products I have ordered.
I am a very unhappy customer
I am a very unhappy customer ! I am incredibly disappointed with my experience. I ordered labels for my company, and I was very clear in my communication with their creative consultant: I specified that I wanted a cotton/matte finish. I even provided a photo to illustrate exactly what I was looking for. Despite this, I received shiny labels that look nothing like what we discussed.
When I reached out to customer service to address the mistake and referenced the email chain where I’d confirmed the correct fabric, I was essentially told that it was my fault. They offered a discount, but this didn’t address the core issue or make up for the time and money wasted.
A professional company should be able to handle simple client specifications accurately, especially when they’re clearly documented. This experience has made me question their ability to deliver on basic requests, let alone more complex orders. Very disappointing.

Reply from THE/STUDIO
10 Star Service and Quality!
What is the primary reason for your score?
I have already spread the word to other colleagues in the retail industry of your phenomenal service! After going through too many vendors to count, trying to find the best patch vendor, I cannot be more thrilled to have found The Studio. Hands down the best quality, best customer service, reliable, fast, and easy and enjoyable process. Love that there is solid communication from start to finish. I made the mistake of entering the incorrect address and your team went above and beyond to help track down the package without any hesitation. Looking forward to many more orders with The Studio!
Absolutely Splendid!
I ordered cstom hats for our pub team, and The/Studio absolutely nailed it. The embroidery work is top-notch, and the colour matching with our ale labels was spot on. Brillaint service, and the lads look sharp in these caps. Cheers to The/Studio!

Reply from THE/STUDIO
Very easy to work with
Very easy to work with. Excellent work! Love working with and their prices are amazing! This was the second time I worked with the Studio and they were helpful, quick to respond and very professional. I would highly recommend them!

Reply from THE/STUDIO
A Classy Memento
Had The/Studio craft some coins for a regimental reunion. Their work is spot on - crisp, detailed, and with a weight that speaks of quality. The enamel work captured our unit's colours perfectly. Every member was proud to receive one. Well done!

Reply from THE/STUDIO
Brilliant Service
Can't fault The/Studio. My patches for our local football club were brilliant, especially those shiny metallic threads. They've got a knack for making things look posh.

Reply from THE/STUDIO
Absolutely Spot On!
I've ordered custom pins from The/Studio for our company's 25th anniversary, and they've turned out smashing. The quality of the metal and the enamel work is absolutely top-notch. They've got a keen eye for detail, which we loved.

Reply from THE/STUDIO
Customization at its Finest
Needed some branded stickers for a product launch. The/Studio was brilliant; they got my design spot on, and the stickers were delivered right on time. They even suggested a few tweaks that made them pop even more!

Reply from THE/STUDIO
Event Essential
Used these lanyards for a music festival we organized. Not only did they look brilliant with our brilliant with our branding, but they also held up throughout they muddy, hectic weekend. Everyone was asking where we got them from. The/Studio, you're won a fan!

Reply from THE/STUDIO
Working with The Studio was a great experience!
Working with The Studio was great for m project. They had reached out to me personally, and worked with me every step of the way. I gave them an idea to work with, and they nailed the design! My order arrived as promised, and quality is great!

Reply from THE/STUDIO
Excellent Quality and Design
The quality of the pins from The/Studio is exceptional. The design is exactly what we were looking for, and the colors are vibrant. We're very happy with our purchase.

Reply from THE/STUDIO
Hit at Out Event
We ordered theses for a charity event where attendees could customise their own pair. The socks were a massive hit! The quality of the fabric, the vibrant custom design, and the comfort level were all top marks. The/Studio certainly knows how to make an impression!

Reply from THE/STUDIO
Great Value for Money
Considering the quality and customization options, The/Studio's socks are excellent value for money. I've been very impressed with the product and the service.

Reply from THE/STUDIO
Absolutely Spot On!
I ordered custom stickers for my Etsy shop, and they've turned out smashing. The quality is top-notch, and the holographic finish gives them such a premium look. They've really upped my product packaging game!

Reply from THE/STUDIO
Excellent Customer Service
The team at The/Studio was incredibly helpful and accommodating. They were patient with me as a tweaked the design, and they were always quick to respond to my questions. The overall experience was fantastic, and I'll definitely be returning for future projects.

Reply from THE/STUDIO
Custom Comfort at Its Finest
Ordering a batch for our sports team, and The/Studio delivered socks that not only look sharp but also perform excellently during matches. The extra padding in the heels and toes in a game-changer. Plus, the custom team logo on each sock gives a real professional feel. Fantastic service!

Reply from THE/STUDIO
A Cut Above
I was looking for something a bit special for our corporate event. The/Studio delivered beyond expectations. Their custom lanyards are the bees knees, study, stylish and the quality of print is spot one. Cheers for making our event memorable!

Reply from THE/STUDIO
Personal Touch
I was absolutely delighted with the custom coins I ordered from The/Studio. They captured the essence of our company's values perfectly, and the attention to detail was impeccable. The design process was seamless, and the team was incredibly helpful throughout. A fantastic investment for any business looking to create a lasting impression.

Reply from THE/STUDIO
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